Palm Springs Sun, Sparkling Pool and Mountain Views

Thanks, Sharon. Noted on the kitchen. Will definitely ask housekeeper to focus on it next time.

Apologies for not meeting your standards, Neil. We try very hard to make all guests happy. The shower knob was indeed a bit difficult to turn, but worked….but I’m glad we were able to address it for you immediately. And put in a brand new microwave.

I'm sorry we weren't able to meet your expectations, Stephanie. We always try very hard... especially, if the guests communicate with us. But to be fair, not much can be done with your “complaints”... the lay out of the house is as listed and pictured (I guess you didn't like the location of the living room?) and so is the pool... pretty clearly pictured. And as noted in the listing, the pool can be heated. I'm sorry you didn't read that part. Looks like you rushed through the pictures and description. And yes, this is an old house... like most houses in The Movie Colony. And not everyone in Palm Spring is rich. My neighbor in the "gross house" is a hard working man that has lived there for 30 years... in a simple but maintained house. But I do appreciate your feedback. So we replaced the dining room and have asked our housekeeper to do deep clean more often. Thanks again.