2/10 Terrible
Linda C.
6 oct. 2025
Le gustó: Limpieza y check-in
No le gustó: Comunicación y veracidad del anuncio
We are home and I have had time to evaluate our trip. First, I would like to say that your company did an amazing job and was very accommodating. I do not have good things to say about the condos. Don’t get me wrong, our condo was great. It was outside that was an issue. Things were so bad that I will never recommend staying there. Here are the things that happened:1) we knew about the resurfacing because you informed us. But, you said they had a policy of working from 9-5 which was acceptable. BUT, the first night they worked until 7:15. I asked the security guard because he was outside when we were walking to our car about working past 5:00. He was extremely rude and said they had to finish what they put down. My reply to this was that they should only put down what they can finish by 5:00 pm. The 2nd night they work s until 8:20. The 3rd night they worked until 7:45. The 4th night they were still out there after 9 when we came in. The next issue were the gardeners. I appreciate them keeping the grounds nice, but at 6:30 we were sitting on the grass right next to the edge of the sand and the yard people were using their blower and driving their cart around to pick up the things they had cut down that day. They went back and forth by us several times within 5’ of our chairs. They were not picking anything up near us. One other day the same thing occurred but we were sitting on our lanai. Strike 3…the gardening person was blowing the leaves off the new asphalt up
Linda C.
Se hospedó 5 noches en septiembre de 2025
