Casa entera

3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18

Galería de fotos de 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18

Una piscina con agua azul cristalina, rodeada de macetas con plantas y esculturas decorativas de delfines.
Un edificio de dos pisos con techo azul claro y ventanas arqueadas.
Una sala de estar con un sofá color beige, una mesita de centro y un ventilador de techo. Hay una ventana con persianas y una decoración con forma de estrella en la pared.
Un espacio de estar al aire libre techado con mobiliario de mimbre y un sofá azul.
Un comedor con una mesa de madera dispuesta para cuatro personas, rodeada de sillas. A la izquierda, un mueble con puertas de cristal, y una puerta conduce a otra habitación.

Opiniones

9.4 de 10,
Excepcional

Aspectos destacados

  • Diviértete en familia

    A las familias les encanta.
  • En la playa

    Una opción poco común en la zona: disfruta de su acceso directo a la playa.
  • Ubicación céntrica

    Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
  • Lugares de interés cercanos

    Close to Punta Santiago Beach
5 habitaciones3 baños18 personas

Servicios principales

  • En la playa
  • Alberca privada
  • Tina de hidromasaje en la propiedad
  • Estacionamiento en la propiedad disponible
  • Cocina
  • Lavadora

Explora la zona

Ver en el mapa
Punta Santiago
  • Place, Balneario Punta Santiago
    ‪8 min a pie‬
  • Place, Playa de Palmas del Mar
    ‪25 min en auto‬
  • Place, Bosque Nacional El Yunque
    ‪32 min en auto‬
  • Airport, San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín)
    ‪77 min en auto‬

Dónde vas a dormir

5 habitaciones (para 18 personas)

Habitación 1

2 camas individuales, 1 cama matrimonial y 1 cuna

Habitación 2

1 cama Queen

Habitación 3

1 cama Queen

Habitación 4

1 cama Queen

Habitación 5

4 camas individuales

Sala de estar 1

1 cama Queen

3 baños

Baño 1

Regadera exterior

Baño 2

Excusado · Solo regadera

Baño 3

Excusado · Solo regadera

Baño 4

Excusado · Solo regadera

Ambientes

Deck o patio
Cobertizo o lanai
Regadera exterior
Cocina
Con balcón
Área de comedor independiente
Cantidad de salas de estar
Jardín

Información de la propiedad

3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18

This newly remodeled on ( 1/1/23) beautiful property is waiting for you to enjoy your vacation. As you walk into this luxurious heavenly villa you will first notice a professionally decorated large ample space with marble floors as it was renovated to an open configuration which allows for large groups of people who can interact comfortably. If you would like to have time away from the kids or some people in your large group, they can stay in our 5th bedroom ( the newest edition to our home) which is located at the other end of our villa . You will even have easier access to one of our three full sized bathrooms .

Our property is located in a safe family, guarded neighborhood with private gated access.

Due to our well experienced contractor we have remodeled ,to the point where we are able to sleep a minimum of 16 people however it can accommodate up to 20 people if you wish to sleep on on our comfortable large queen sized pullout sofa to sleep extra guests. Enjoy surfing on our super fast wireless internet

Our very large living room can accommodate your large group comfortably due to the fact that it has 5 couches , a comfortable recliner, and a queen sized pull out sofa. for extra guests and has a large 72 inch big screen television for you to enjoy your favorite movie.
Once you walk out of our living room through the glass doors you will walk into what feels like a slice of heaven, perhaps even like the garden of Eden minus the fruit trees . due to its privacy , large shaded balcony , large shaded bimini, large L shaped pool , jucuzzi , and private shower. Enjoy a fresh grilled steak, chicken , fish or hamburger meal cooked on our brand new 62 inch BBQ which has a warmer on the bottom, a smoker to smoke your meats, and finally you can cook either with gas or wood .

Enjoy taking a nightly swim in our warm pool. It even has 3 fountains shaped like dolphins which spout water for your listening relaxation . Of course you can always just sit underneath them in the pool and feel the comfortable water streams dripping on your head or or just allow the fountain water to drip on your skin feeling like a massage.
Also included are beach chairs , ,beach umbrellas, life vests , and most of the pool toys that your kids can think of .

Appreciate our large fully equipped gourmet kitchen for your cooking pleasure unless you would like to hire our private 5 starred gourmet chef for which he will cook in front of you if you choose him to do so.
If you are one of the lucky members in your group to sleep in the master bedroom then you will enjoy its private ample full sized bathroom as well.

We also have an extra 3 day water supply in our large water cystern should there happen to be any water company problems.

Finally, our property is located only 10 minutes away from all major shopping areas including Walmart, and at least 4 grocery stores.

Owner's, most important goal is to make customer happy. We will do everything we can to make this vacation your best!!

As mentioned before we do provide private chef services for in home cooking upon request for an additional cost.

We also provide daily house keeping upon request

We have a service that will go food shopping for you if you would like

f you drive just 45 minutes you can visit the historic walled fortress city of Old San Juan, the tropical mountain El Yunque Rain forest, and the beautiful Surfing Luquillo Beach(La Pared) which is only a 40 minute drive. Also you can visit the El Faro Lighthouse Museum and Las Cabezas Nature Reserve (bio-luminescent mangrove lagoon). The port town of Fajardo, with it's boats can be hired for sailing/boating, snorkeling/scuba, fishing, and ferries to Culebra and Vieques Islands, which are 5 miles away. Be sure to go out sailing from Fajardo on the luxurious 50' yacht, drink& gourmet lunch included, to the small outer islands for great snorkeling. This part of the island has been visited by many tourists because it has one of the best coral reefs and water clarity in the World!!

Agrega fechas para ver los precios

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 16:00

Hora límite del check-out: 11:00

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Niños

Se permiten niños: edad mínima de 0 a 17 años

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Eventos

Se permiten eventos

Need to get permission from owner first

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Mascotas

No se aceptan mascotas

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Fumar

No se permite fumar

Only outside

RATES MAY CHANGE FOR GROUPS OF MORE THAN 11 PEOPLE , APPROX $15 -$55 per person per night only during certain months. Inquire with manager.

Due to COVID rules there is a high penalty for having more guests stay over than the number stated on your reservation .

No visitors unless owner approves it before hand.

Información importante

Información importante

Número de registro de propiedad: 414661
No. de propiedad: 249778
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Se permite organizar fiestas y eventos
Nota del anfitrión: Need to get permission from owner first
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Información de la zona

Humacao

Esta villa se encuentra cerca de parques temáticos y en la playa, en Humacao. Además de apreciar la belleza natural de Bosque Nacional El Yunque y Playa de Palmas del Mar, aquellos que deseen hacer una actividad pueden ir a Terminal de ferry de Ceiba. Las actividades como paseos en jet ski y buceo ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer alpinismo y paseos a caballo en los alrededores.
Sección del mapa
Punta Santiago

Qué hay cerca

  • Balneario Punta Santiago - A 8 min a pie - 0.7 km
  • Playa de Palmas del Mar - A 25 min en auto - 14.8 km
  • Bosque Nacional El Yunque - A 32 min en auto - 28.3 km
  • El Conquistador Golf Course - A 53 min en auto - 40.7 km
  • Playa de Luquillo - A 58 min en auto - 49.0 km

Medios de transporte

  • Vieques (VQS-Antonio Rivera Rodríguez) - 84 min en auto

Restaurantes

  • ‪Chickfill-A - ‬A 5 min en auto
  • ‪Burger King - ‬A 4 min en auto
  • ‪Patria Bar & Restaurant - ‬A 2 min en auto
  • ‪El Playerito - ‬A 3 min en auto
  • ‪Ten Out Of Ten - ‬A 5 min en auto

Preguntas frecuentes

¿Hay alberca en 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?

Sí, la propiedad cuenta con alberca al aire libre.

¿Cuánto cuesta hospedarse en 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?

Al 20 sept. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18 el 26 ene. 2027 serán a partir de $8,394 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18 acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?

El check-out es a las 11:00.

¿Dónde se encuentra 3500 ft HEAVENLY luxury BEACH home with PVT pool ,CHEF option, SLEEP 18?

En la playa, esta villa en la zona de Humacao queda a 0.4 km (0.2 mi) de Balneario Punta Santiago y a 3.4 km (2.1 mi) de Reserva natural de Humacao. Centro de Artes Ángel "Lito" Peña Plaza y Museo Casa Roig también se encuentran a 10 km (6 mi).

Opiniones

9.4

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 47 de 64 opiniones
Puntuación de 8, es decir, Bueno. Basada en 14 de 64 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 1 de 64 opiniones
Puntuación de 4, es decir, Malo. Basada en 2 de 64 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 64 opiniones

9.2/10

Limpieza

10/10

Condiciones de la propiedad

9.2/10

Check-in

9.6/10

Comunicación

9.2/10

Ubicación

8.8/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
We had a delightful stay in Punta Santiago. Ours was a family gathering of 8 adults and 2 kids and there was plenty of room in the house for togetherness and also for privacy away from each other if we wished. We were particularly happy with the well-equipped kitchen. The beach was a 5-minute stroll away and the cart with beach chairs was very convenient. We also spent a lot of time in/around the pool.
Se hospedó 7 noches en marzo de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Large house in gated community. Comfy beds!

We enjoyed our stay and felt safe!
Se hospedó 8 noches en febrero de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great stay in Puerto Rico

Fantastic location, manager was responsive, property exactly as described. Highly recommend, much better location away from a bunch of the crowds in San Juan.
Se hospedó 8 noches en abril de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

The best

The house was amazing! We had 11 of us and we all were very comfortable. The ac was absolutely amazing through the entire house and the location was so good. The house had everything we needed.
Se hospedó 4 noches en junio de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Spring break

The power outage was a huge bummer but we made the best of it! The rooms and space were awesome for our group. We enjoyed trying new food and learning about the island. Thanks for having us! The kids loved the pool so much.
Se hospedó 7 noches en abril de 2025
Opinión archivada

10/10 Excelente

Great home

Great house, and very good location for our needs. The private beach was a little dirty, but other than that it was an awesome stay. Sam was very helpful.
Se hospedó 4 noches en marzo de 2017
Respuesta de VrboOwner, el 26 mar. 2020
Thank you very much for taking the time out to write a review. We are very happy that you enjoyed your stay with us. We are very sorry about our beach as there was a wedding there before you arrived and they failed to clean up as they were supposed to. If we had been informed then.we would have gladly cleaned it for you. Needless to say our beach is now clean as it is normally. Our beach as well as the environmemt are very important to us. We look forward to seeing you soon. Sincerely Sam
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Mission Trip

We had a team of 62 people for a returning Mission Trip. We stayed in Punta Santiago and rented several homes. This home was spacious and the property manager Melissa was super helpful and even checked in on us mid-week.
Se hospedó 7 noches en junio de 2025
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio

Extended family

Our group of 13 was very comfortable in the house. The kids loved the pool. And Melissa, the property manager, was very prompt with responses to our questions. We had a wonderful time!
Se hospedó 7 noches en abril de 2023
Respuesta de VrboOwner, el 14 abr. 2023
Hi Thank You for your nice review . We have worked very hard and continue to do so to make sure our guests are happy . Thankfully after we remodeled the house, changed our management teams , and maintenence teams our customers have been much happier . We aim to provide the best service possible and to make sure our customers are extremely happy . -- General manager Sam
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

For the price best possible location

Was staying at another location in Luquillo when we found this gem. The house is 10/10. The beach is 7.5/10. The neighborhood is 7/10. Head back east for all groceries. Avoid Walmart like the plague.
Se hospedó 5 noches en mayo de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great house for a large group

We took a family trip- 11 people in all and this house was fantastic. Spacious, clean, nice neighborhood. The beach is at the end of the road- maybe 100 yards away. Plenty of beds. Pool was very nice. Had a little issue with the bathroom drain but they came and fixed it the next day. Great restaurant just down the street too.
Se hospedó 6 noches en febrero de 2023
Opinión verificada

6/10 Aceptable

Le gustó: Limpieza, comunicación, ubicación
No le gustó: Veracidad del anuncio

Review

The property manager was very good. When there was a problem. He fixed what he could very fast and efficiently. The house was a good price. To far away from anything as it was on the southern part of the island. Otherwise good stay.
Se hospedó 6 noches en junio de 2022
Respuesta de VrboOwner, el 24 jul. 2022
Thank you very much for writing a review . We have never been told that it was far away from anything though. We are assuming you have not seen yunque forest (20 min away ) The kayak trips (5 min away ) Or the luminescence bay which I'd close by . We have a binder at the property stating what's near by or feel free to ask us . We are happy that you enjoyed your stay otherwise . Thanks again
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful

The property is in a great safe place. Clean. Pool was amazing! Wonderful place for kids to enjoy as well. Melissa and The maintenance man with Grey beard sorry can't remember his name were very helpful. Only hiccup we had was guy showing up without us knowing but it was resolved immediately. Thank you for everything definitely would recommend.
Se hospedó 7 noches en mayo de 2023
Opinión verificada

4/10 Mala

Le gustó: Comunicación
No le gustó: Limpieza, ubicación, veracidad del anuncio

Not luxury just large house

While the house was large, the rooms were tiny, the pool old chipped worn out. There was no way to maintain pool by end of week it was filthy (dead floating bugs). The complex is run down, view from porch is demolished building. The beach is at the end of the street and covered with seaweed (cannot swim here). The house was ok for our use but not worth the price and not as advertised.
Se hospedó 9 noches en junio de 2022
Respuesta de VrboOwner, el 15 ago. 2022
Hello we are sorry that you were disappointed and tried our hardest to appease you. We are surprised though that you failed to mention in this review of the damage that you intentionally had done to our property breaking a few doors, cracking our table and placing bags of sand in the pool so that the pool guys would come clean it up .The beach as you know since you have a rental property there as well is seasonal so the seaweeds enter there ar this time of year . As you know it in fact is swimmable which is why none of our other reviews state that its not. The pool is NOT CHIPPED , The bugs which ended up in the pool due to our plants had been removed by our pool guys . We have photos proving this and you seemed satisfied ", The demolished house across the street is a lie" It is in the construction phase due to the effects of the hurricane that we had . As a matter of fact its almost rebuilt . It has since been repainted . The view from our front porch looks out towards the beach . We offered you 2 future free nights in order to provide some compensation so that you would not feel this way We sent our pool guys there 3x to take care of the pool issues that you are stating , thinking that this would satisfy you and it's the correct thing to do. It is why we have been in business for 12 yrs due to our honesty , and attention to our guests with no reviews similar to yours and the other group that stayed with us. We also told you that we were willing to return some of your money. You however wanted ALL of your money back which is not possible . You were looking for a FREE place to stay and benefiting from our kindness All you are accomplishing is ruining the possibility of rentals to other kind locals there .if that makes you happy then so be it . We also found out that your intent was to lie on this review given that you live near by, along with a another review that was written by the other group that stayed with us. . Had we known that this was the case we would not have rented to you or them. My friend , this is not a way to do business . In the end your house rentals will fail due to your manipulation tactics . This is why we have been in business for 12 yrs with nothing like these 2 reviews that both of your groups have written. I assure you that the property that YOU OWN only for 2 yrs which is located in the same location as ours with less bedrooms and less bathrooms with no pool indeed is less expensive rightfully so. We don't do business that way , spreading false information in order to demean someone else's property so that you can elevate your business. Please understand we will NOT play this game with you. I do assure you however that if you keep doing this nonsense your business will fail not due to our fault but because of your intent . I will say however that this will benefit you in the beginning HOWEVER you will not last long in this business if you do not change your disposition . Its unfortunate that you behave this way, so unprofessional to try to get ahead . I truly wish you well. The future will tell.
Opinión archivada

10/10 Excelente

It was so clean and well equiped and spacious and very comfortable! We made precious memories .

The easy ,close proximity to the beach and to the grocery stores was very nice. We enjoyed the clean, nice sized pool. I especially liked the front porch at night where I sat and listened to the coqui frogs and their calming song. When we ran into a plumbing problem in the kitchen the gentleman, Sam was more than quick and accommodating to remedy the situation. Oh and what a special treat being right near the reserve. We took advantage often to walk right off of the beach into the beauty of the rainforest reserve. We are hoping to come back next time to catch a glimpse of the turtles in that particular, protected area. Finally, as I said before Sam was always so kind and helpful and available and helped to make us feel welcome from day one until it was time for us to leave. We all left with the consensus to return in the future.
Se hospedó 6 noches en marzo de 2017
Respuesta de VrboOwner, el 26 mar. 2020
We thank you very much for writing a review as we know many people do not have the time to do so. It was more than a pleasure to work with you and are looking forward to seeing you in the future. As a manager I try my best to make sure that everyone's needs are met immediately. In other words im not happy unless your happy. After all you are paying not only for a luxurious place to stay but also for 5 star customer service. See you soon!! Sam
Opinión archivada

8/10 Buena

My niece 50th celebration/family vacatiion.

We went to PR for my niece 50th BD celebration. Was her wish to go and ride a horse on the beach which she did and loved it. We stayed in this nice home, due to the fact she loves the beach and said 89 steps from beach. The house was very comfortable and cleaned. We had one minor problem, I called and was taken care the next day without any difficulty. Management was nice. Every where we wanted to go was an hour away due to the GPS. We did get to visit family we had not seen in 52 years. Over all loved that we got to spend family time in this house and lots of laughs. The only down fall of our trip was the rain, rained for 5 days out of the 9 we were there. I strongly recommend this house for large families with young kids. The Conde/Cruz/ Aguila family.
Se hospedó 9 noches en abril de 2017
Respuesta de VrboOwner, el 26 mar. 2020
Thank you very much for taking time out to write a review for us. We are very happy that you enjoyed your stay with us as this is our primary goal for any one to stay with us. We are very sorry for the little inconvenience that we were able to fix right away. Although we do everything that we can, to ensure that everything works properly sometimes things come up when you have such a large property that accommodates so many people. 90 percent of the tourist attractions are within 22 mins away however if you input addresses as apposed to locations in PR it is easy to get lost. Unfortunatly in the caribbean during certain months it rains more frequently than others but at least since we are in tropics rain only lasts for 20 mins. We look forward to having you as our guests again. Sincerely Sam
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great location!!

We travel frequently to Puerto Rico and this was one of our favorite locations. We had a great time here! The house was clean and nicely decorated. The pool is L shaped and offered both sunny and shady spots to swim in the back yard- which was great for kids! The beach is a short walk away from the front door. The neighborhood is well maintained and felt secure. Shopping center with everything you could need a little more than 10 minutes away. There was plenty of areas to sleep and hang out in the house. We had movie nights every night in the large living room. We smoked a pork butt on the grill. Our only complaints are the kitchen is small and there are some issues with the electric including outlets that don’t work and some potentially unsafe wiring. The host was responsive and promptly sent an electrician out for an issue we were having. We were also disappointed that the dolphin fountains and color changing lights in the pool were not working while we were there.
Se hospedó 8 noches en marzo de 2025
Respuesta de VrboOwner, el 4 abr. 2025
Thank you for leaving us a review . We are happy that you enjoyed your vacation as this is our goal. We apologize for the dolphins not working . In order to fix this issue we would need to rebuild the pool which we have not had time to do yet given that most of the time we are booked . We did have color changing lights but after they went out the only ones available were the lights that don't change color . We did not want to leave the pool without any lights at all as it would be unsafe at night . When these lights go out we will replace them with color . changing lights once again . We were unaware of the problem with refrigerator . It appears that some one unplugged it incorrectly and plugged it in the wrong way . Thankfully all electricity problems are fixed and working safely again .
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Graduation celebration trip

The property was beautiful. The owner and his property manager were quick to help when the power went out. They got the generator up and running and a small portable ac unit to help cool it down. When the power came back on their electrician came right out and reconnected everything. When we were there the beach was covered in sea weed, from y understanding from asking around it’s just what it is this time of year. Your are very close to town, but not much else. It was great to have a car! We were able to drive all over the island. If you are up for a small hike with in 5-10min from the house there’s address old WWII bunkers just down to the end of the rd turn right and walk down the beach to the trails. Hike up the trail and it’s a beautiful view!! The living area was wonderful and big enough for our group of 10. The pool area was wonderful and relaxing.
Se hospedó 8 noches en mayo de 2023
Opinión verificada

4/10 Mala

No le gustó: Ubicación y veracidad del anuncio

not what was advertised

place needs lot of upgrades. Has multiple non- working air conditioners. The dishwasher didn't work, shaking around. The bedroom and bathroom by the washroom smelled like moisture/mildew. The comforters on the beds were old and worn. The master bedroom closet door has mirror broken, and window in the kitchen also broken. The kitchen fan didn't work, no remote. The televisions didn't work, some didn't even plug in. No pool service, We were told they would come Monday or Tuesday but no one ever did. I can actually continue, but these were the things that bothered me. For the price he charges he is a cheap owner.
Se hospedó 8 noches en julio de 2022
Respuesta de VrboOwner, el 14 ago. 2022
Hello we are truly sorry for your disappointment as we try very hard to make our guests happy and that we have open lines of communication. We encourage our guests to read our instructions to avoid any misconfusion . Our mistake however was that we did not have them in Spanish . That has been taken care of . That being said we appreciate your feedback HOWEVER your intent was malicious. Had you called us to fix what you stated was broken which wasn't we would have been glad to do whatever is necessary to appease you including possibly giving you some compensation. Lying on a Review for 2nd gain in order to destroy a business is just unacceptable . We did find out however that someone else In your group knows one of our competitors so writing this false review was meant to lower our rates. Not a problem though we just lowered our rates. NOW let's talk about these issues you are stating . "Broken glass" is FALSE What did happen though was that someone in your party broke the wheel on the door and therefore it did not slide well. This has been fixed. The pool: We have 2 professional pool companies in order to MAKE SURE There are no issues . We told you to please rinse off in our outside shower before entering the pool from the beach . The salt and. Sand offset PH and chemicals. We know this because the pool PH gets checked frequently when our pool guys go there . We sent out companies there 4x when you were there in order to make sure the pool was clean. You mentioned that the price was to high . If you look at other 5 bedroom , 3 bathroom houses with a pool near a beach you would notice that in fact we are inexpensive relative to the others . That's OK though because we had to lower our prices. Not a problem . You also state that the Acs and the dishwasher was not working as well as the fan . Had you read our instructions or even called us we would have gladly told you how to use them.. The fan and. The dishwasher are new as well as some of the air conditioning units . They were and all are working fine . All you needed to do was adjust the temperature however you didn't ask us nor did you read our instructions again. The instructions for our NEW dishwasher were directly in front of the dishwasher . If you did not know how to read then we apologize . Again we know that you have tried to "berate us based on one of our competitors. This will be taken care of as well . We welcome feedback positive. Or negative however we DO NOT appreciate frank lies nor maliciousness . We sincerely hope that you have not nor will not do this to other properties. Again they have been informed of your intent . Thank you
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
Check-in was smooth and easy. The house was spacious, clean, and the kitchen was fully stocked with everything we needed. The property manager was responsive, although resolving issues wasn’t always as timely as we had hoped.Unfortunately, the ac stopped working the first night, which meant we couldn’t use two of the bedrooms without fans. Since it was July in Puerto Rico, this made sleeping a bit challenging. I requested fans but never received a response.On our last night, we also discovered a note on the drawer where the trash bin was stating that black trash bags were required. It would have been helpful to receive this information before our stay, as we had already purchased and filled the bins with white trash bags.Overall, we had a good stay. The kids loved the pool, the neighborhood was quiet and beautiful, and the nearby beach was great. While there were a few inconveniences, there were no major issues, and we enjoyed our time at the property.
Se hospedó 5 noches en julio de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We love staying here! The home is just as described and perfect for our large group! We did lose power a couple of times, but we were able to reach our home contact and the issue was resolved quickly!! We would definitely recommend this home to anyone with a large group as there is plenty of space!
Se hospedó 7 noches en junio de 2026
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Family Vacation

The house is plenty big for a large family or big group. The convenience of the backyard pool is great. The walk to the beach is very short and the view is beautiful. The Property Manager, Sam was very responsive and made sure the house was clean. We enjoyed visiting Old San Juan, El Yunque, Vieques and participating in the biobay night kayaking. It was a very adventurous family vacation.
Se hospedó 7 noches en agosto de 2022
Respuesta de VrboOwner, el 4 abr. 2023
Thank you very much for your response . We are extremely happy that you enjoyed your experience . Please call me to let us know why you didn't give us 5 stars so we can make the place perfect. Thanks
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Family getaway

Our stay was great! We loved the mostly private beach and our pool. There was plenty of space for all of us!
Se hospedó 7 noches en marzo de 2022
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio

Perfect for Relaxation

House is gorgeous, Pool is sparkling, property has so many little nooks to chill out and relax. Beach is beautiful and quiet, you practically get it all to yourself. If you want to get away from it all, this is the place. Only improvement, the house rules are very particular and require specific items, like black trash bags. The rules aren’t the issue, it’d be helpful if the house provided those particular items, like black trash bags, so guests don’t have scramble finding the right item at the store.
Se hospedó 5 noches en enero de 2022
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great place.

Wonderful place to stay.
Se hospedó 7 noches en diciembre de 2021
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Time with 3 Generations

Grandparents, 4 children + spouses, 5 grandchildren. We all had a great time. Pros: Walking distance from very nice beach, fun private swimming pool, walking distance to 3 restaurants and 7 minute drive to grocery shopping and more restaurants. Cons: Circuit breaker for living room tripped occasionally- we reset it in the kitchen cupboard. TVs in every room but they were not connected to anything. Some of the beds are not comfortable for adults. Speaking Spanish is a huge plus because the local manager speaks Spanish and is very responsive. The main manager is in LA so you have a 4 hour time difference to reach him if you only speak English.
Se hospedó 4 noches en diciembre de 2021

Acerca del anfitrión

Anfitrión: Sam J manager

Foto de perfil del anfitrión

This property has been sold to another owner and the local management team and crew has been replaced to make sure we become a 5 star property once again.

Por qué eligió esta propiedad

1. LUXURIOUS property with its marble floors has been decorated by an interior decorator
2. PRIVATE GOURMET CHEF option
2. ALLERGY FREE environment
3. EXQUISITE customer service - 99 percent of all calls are answered immediately or within half an hour at most
a). If unforeseen circumstances arise they are taken care of immediately
4.property is professionally cleaned and maintained
5.property modernized frequently and last major remodel was on 1/1/23
6. some of the lowest rates compared to other properties

Qué distingue a esta propiedad

THREE back up GENERATORS and 7 split unit air conditioners capable of making this home as cold as you can handle.

Idiomas:

inglés, español

Anfitrión Premium

Se distingue por ofrecer una buena experiencia a sus huéspedes

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