6/10 Aceptable
m
19 feb. 2025
Le gustó: Comunicación
No le gustó: Limpieza y condiciones de la propiedad
We liked the location of the house, however here's a few things displeased us. The first thing is that in the ad it was written that the pool was heated and it was not. We contacted the host and the latter told us that it was not included in the price. However in the ad it was not written that there were extra fees to pay, but now it is written in their ad after the fact. We had to pay $375 extra. In all the rooms the mattresses were in quite a sorry state and we probably weren't the first to complain because they tried to solve the problem with mattress toppers, but it simply wasn't enough. We took anti-inflammatories every day because we woke up with back pain. In terms of cleanliness it left something to be desired. Spider webs on the lamps, several layers of dust on the moldings etc. I believe that only the bare necessities are done between each rental. Maybe they should occasionally skip a week of rental to do a little more thorough cleaning than just cleaning the beds and floors.
m
Se hospedó 28 noches en enero de 2025
