4/10 Mala
Tammy B.
23 sep. 2025
Le gustó: Check-in y ubicación
No le gustó: Limpieza y comunicación
We had an 8 hour drive and just stayed 2 nights, we got there early but had errands to run. Waited an hour to check in at 3 which property states. The place was very dirty and had not been cleaned. Called the owner, he called back in about 45 minutes and said , well, check-in isn’t til 4, I said it supposed to be 3, he said well, between 3 & 4, he would call the housekeeper, and update me. The update was in text and said housekeeper was on her way and sorry for the inconvenience. It took housekeeper 45 minutes to get there, she had to bring her daughter and said she had not been told the place needed to be cleaned. She took my number and said she would call me when it was done, but would take two hours. She did not contact me. We came back about 7:30 and it was cleaned, but floors were still wet in places so she hadn’t been gone long. Aside from that the place really needs a deep cleaning. The shower didn’t work in one bathroom so we had to share showers. kitchen freezer has a frozen pizza stuck to it. Owner never check back with us which wasn’t surprising considering the laidback attitude. I ask if we could check out at 4 since we didn’t get into our room until 7:30. He did let us do that with a simple, yes response. The location is great and has lots of potential. But, it’s on the 3rd floor with no elevators which is not communicated in the description. So two friends in their 60’s was a bit difficult. It was my first time booking through VRBO and has been disappointing.
Tammy B.
Se hospedó 2 noches en septiembre de 2025
