4/10 Mala
Dave p.
16 feb. 2025
Disappointing "Penthouse"
Unfortunately, we were disappointed in the amenities provided in the unit despite the 6 occupant description. We did question the management and were told that the quantities were correct. Linens for a 3 bed/2bath unit were 1 bathmat, 8 towels, 6 washcloths, 4 hand towels, 2 blankets in winter for 3 beds,2 dishcloths, no potholders and 1 set of sheets for each bed. A small towel load incurs 7.50 to wash and dry, as well as 2 hrs. We experienced both plumbing and loss of heat problems twice requiring space heaters which incurred several maintenance days as well as balcony painting. There is not a way to prevent maintenance staff from entering the unit while you might be in shower, etc., very uncomfortable. The exterior walkway lights shine through the 3 windows even into the main bedroom. Better light blocking window coverings are needed. The shaky elevator and entrance is in dire need of updating and deodorizing. We visited other facilities that were cleaned up after the hurricane despite ongoing repairs. We encountered significant delays on our departure Saturday due to the one elevator tied up by the cleaning crew and their use of the very limited "shopping carts" meant for tenant transport. The management company also needs to provide the parking access code in advance to the renters. We enjoyed the view but felt that the overall experience was disappointing given the costs. We have never submitted a review with so many issues prior to this experience.
Dave p.
Se hospedó 22 noches en enero de 2025
