Casa entera

Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!

Galería de fotos de Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!

Patio trasero con piscina, mobiliario exterior e iluminación con luces colgantes.
Un área de cocina exterior con una isla de piedra, una parrilla de ladrillo y un horno para pizza.
Una cocina moderna con armarios de madera, una isla central, electrodomésticos de acero inoxidable y una lámpara de araña.
Un dormitorio con una cama grande, una mesita de noche, un banco y vistas al exterior.
Un salón amplio con chimenea de piedra, un ventilador de techo y una cocina moderna al fondo.

Opiniones

10 de 10, Muy elegida
Una de las propiedades con mejor puntuación de la zona

Aspectos destacados

  • Espacios naturales
    Los huéspedes destacan el espacio al aire libre del lugar.
  • Jardín privado
    Una opción poco común: relájate en la privacidad del jardín.
  • Ubicación céntrica
    Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
  • Lugares de interés cercanos
    Walk to Sunset Cliffs Natural Park
4 habitaciones3 baños8 personas

Servicios principales

  • Tina de hidromasaje en la propiedad
  • Estacionamiento disponible en una cochera
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Asador

Explora la zona

Ver en el mapa
San Diego, CA
  • Place, Sunset Cliffs Natural Park
    ‪5 min a pie‬
  • Place, Universidad Point Loma Nazarene
    ‪17 min a pie‬
  • Place, Ocean Beach
    ‪3 min en auto‬
  • Airport, San Diego, CA (SAN-A. Internacional de San Diego)
    ‪11 min en auto‬

Dónde vas a dormir

4 habitaciones (para 8 personas)

Habitación 1

1 cama King

Habitación 2

1 cama Queen

Habitación 3

1 cama individual

Habitación 4

1 cama Queen

3 baños

Baño 1

Tina · Excusado · Solo regadera

Baño 2

Tina o regadera · Excusado

Baño 3

Excusado · Solo regadera

Ambientes

Deck o patio
Cocina
Jardín
Área de comedor

Información de la propiedad

Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!

HIGHLIGHTS
🛁 Private Jacuzzi
❄️ Central AC
🌊 1 Block to Beach
☀️ Amazing Backyard w/ Outdoor Kitchen
🔥 Exterior Wood-Burning Fireplace
🍽️ Al Fresco Dining
🏡 Detached In-Law Bedroom
🚗 Off-Street Parking

🏡 THE SPACE
Welcome to your charming coastal retreat in the heart of Sunset Cliffs! Just one block from the ocean, this cozy four-bedroom family home invites you to experience laid-back luxury and unforgettable outdoor living. Slide open the glass doors from the living room or primary suite and step into a private backyard oasis designed for pure relaxation and connection. Savor meals cooked in the full outdoor kitchen, share stories around the wood-burning fireplace, or unwind under the stars in the bubbling jacuzzi.

Inside, the home offers bright, open living spaces featuring two stylish living rooms, a sleek granite-topped kitchen, and both indoor and outdoor dining options. After sun-soaked days, retreat to one of three inviting bedrooms in the main house, or enjoy the privacy of the detached studio casita, complete with its own queen bed, bathroom, and coffee station. Perfectly positioned for easy adventures to Mission Beach, Ocean Beach, Sunset Cliffs, and Cabrillo National Monument, this home promises the ultimate San Diego getaway. Book your stay today and embrace the coastal lifestyle!

🛏️ SLEEPING ACCOMMODATIONS
• Bedroom 1 (Main House) – King bed, sleeps 2
• Bedroom 2 (Main House) – Queen bed, sleeps 2
• Bedroom 3 (Main House) – Twin bed with Twin Trundle, sleeps 2
• Detached Studio Casita – Queen bed, sleeps 2
• Total guest capacity: 8 guests

📝 THINGS TO KNOW
• Beach Gear: Complimentary beach chairs, towels, umbrella, and boogie boards.
• Outdoor shower available for rinsing off after the beach.
• Unit above garage is occupied by long-term tenants — no shared spaces and full backyard privacy.
• San Diego Airport flight path runs partially over Sunset Cliffs; departing flights are not permitted between 11:30 PM and 6:30 AM. The interior of the home stays mostly quiet while some intermittent noise may be heard in the backyard
• Spa serviced every Friday; landscaping serviced every Monday (no interior access needed).
• Pictured wood-fired pizza oven is non-operational and not for guest use.

🌴 LOCAL ATTRACTIONS
• Sunset Cliffs Natural Park: 1 mile
• Ocean Beach Pier: 1.5 miles
• Cabrillo National Monument: 4 miles
• SeaWorld San Diego: 5 miles
• Mission Beach Boardwalk: 6 miles
• Old Town San Diego: 7 miles
• San Diego Zoo: 10 miles
• Downtown San Diego (Gaslamp Quarter): 11 miles
• San Diego International Airport (SAN): 5 miles
• LEGOLAND California: 34 miles

🚗 PARKING
• One off-street parking space in an uncovered driveway
• Dimensions: 396" D x 156" W
• Ample additional public street parking available — please observe posted signs.

🐶 PET POLICY
• No pets allowed at this home.

📌 SUITABILITY
• Ideal For: Families, couples, groups.
• Child-Friendly: Welcoming for children (please supervise young ones).
• Primary renter must be 25+ years old.
• Exterior security camera & decibel meters
• Guest must sign an e-sign agreement w/ Coast's terms and conditions
• ID and credit card verification required
• No Smoking anywhere on property, including exterior areas.
• No events or over occupancy
• Quiet Hours: Please observe quiet hours from 10 PM to 8 AM.
• Guest Policy: Only registered guests may stay overnight; maximum occupancy must be followed.
• Safety: Guests should supervise children.
• Housekeeping: Excessive mess may incur additional fees.
• Check-In/Check-Out: Self check-in available after 4 PM; check-out by 10:00 AM. Early check-in/late check-out may be accommodated upon request but may include a fee.

📝 REGISTRATION
• Permit Number: STR-01118L
• Tax Compliance: TOT 640931

Agrega fechas para ver los precios

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 16:00
Hora límite del check-out: 10:00
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Niños

Se permiten niños: edad mínima de 0 a 17 años
default

Eventos

No se permiten eventos
default

Mascotas

No se aceptan mascotas
default

Fumar

No se permite fumar

Información importante

Información importante

Número de registro de propiedad: 640931, STR-01118L
No. de propiedad: 3396804vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad

Información de la zona

San Diego

esta casa de vacaciones se encuentra en el área de Point Loma en San Diego, cerca de parques temáticos y cerca de la playa. Aquellos que deseen hacer una actividad pueden ir a Puerto de San Diego y Terminal de cruceros B Street, mientras que quienes quieran ir de compras pueden visitar Centro comercial Seaport Village y Centro comercial Fashion Valley Mall. Parque Waterfront Park y Museo Marítimo USS Midway Museum son lugares increíbles que no te puedes perder. Las actividades como paseos en jet ski y kayaks ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer paseos a caballo y paseos a pie o ciclismo en senderos en los alrededores.
Sección del mapa
San Diego, CA

Qué hay cerca

  • Sunset Cliffs Natural Park - A 5 min a pie - 0.5 km
  • Universidad Point Loma Nazarene - A 17 min a pie - 1.5 km
  • Ocean Beach - A 3 min en auto - 1.5 km
  • Ocean Beach Farmers Market - A 3 min en auto - 1.5 km
  • The Harp - A 3 min en auto - 1.5 km

Medios de transporte

  • Parada de tranvía Washington Street - 8 min en auto
  • Terminal de transporte de San Diego-Old Town - 16 min en auto
  • San Diego, CA (SAN-A. Internacional de San Diego) - 16 min en auto

Restaurantes

  • ‪Hodad's Ocean Beach - ‬A 3 min en auto
  • ‪Winstons Beach Club - ‬A 3 min en auto
  • ‪The Template - ‬A 3 min en auto
  • ‪The Joint Sushi & Tapas - ‬A 2 min en auto
  • ‪Pizzeria Luigi - ‬A 3 min en auto

Preguntas frecuentes

¿Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space! acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta hospedarse en Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!?

Al 3 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space! el 16 nov. 2026 serán a partir de $6,735 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Cuánto cuesta el estacionamiento en Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!?

El check-out es a las 10:00.

¿Dónde se encuentra Luxury Beach Home One Block from Ocean w/ Spa, WiFi, & Gorgeous Outdoor Space!?

Esta casa de vacaciones se encuentra en Point Loma, a 2 km de Sunset Cliffs Natural Park y Universidad Point Loma Nazarene. Ocean Beach y Parque de Ocean Beach también se encuentran a 3 km (2 mi).

Opiniones

10

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 27 de 29 opiniones
Puntuación de 8, es decir, Bueno. Basada en 2 de 29 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 0 de 29 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 29 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 29 opiniones

10/10

Limpieza

10/10

Check-in

9.8/10

Comunicación

10/10

Ubicación

10/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We are very thankful for such a wonderful stay! The house was very comfortable, clean, and welcoming. We were very happy with all the amenities and conditions. Everything was great, and we truly enjoyed our stay. Thank you so much for your hospitality! We would definitely stay here again.
Se hospedó 3 noches en agosto de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This was an beautiful property with high quality furnishings. The backyard, which was a sanctuary was worth the stay! We had 6 adults and we all fit comfortably. The home is in walking distance to Sunset Cluffs and all the restaurants and shopping is only a few blocks away. I would definitely stay here again!
Se hospedó 4 noches en agosto de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful house , clean rooms close to beach.
Se hospedó 4 noches en marzo de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This lovely home was perfect for us 7 adults. It’s beautifully decorated, comfortable, clean and convenient. The gourmet kitchen is well-appointed. The family room was great for relaxing. We were also able to park 2 cars in the driveway and another on the street right in front of the house. The host/manager was great-reached out several times and promptly responded to our texts. I highly recommend this property. Our whole group loved it and would definitely stay there again.
Se hospedó 4 noches en septiembre de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Everything was nice.
Se hospedó 5 noches en junio de 2026
Respuesta de VrboOwner, el 14 jun. 2026
Thank you for the great review. We're glad everything was nice during your stay. Thank you for choosing Coast Vacation Homes; we hope to welcome you back.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Clean rooms
Se hospedó 4 noches en julio de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Property was exactly as advertised. Incredibly well furnished, from linens, pillows, to all kitchen utensils. We actually started to look for something that wasn’t provided or could have been improved upon. There wasn’t ONE thing. Amazing property, great location, quiet neighborhood, but relatively close to all things fun. Great communication.
Se hospedó 5 noches en septiembre de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
One of the best rentals I have ever stayed in! Very clean and comfortable.
Se hospedó 7 noches en febrero de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The home, tucked in a quiet neighborhood, walking distance to the beach, exceeded our expectations. It was a reunion of three couples and the home was cozy and beautiful. There were four bedrooms and three bathrooms which was really nice. Great kitchen, appliances, and cookware, plus a family room off of the kitchen that had a fireplace and accommodated all of us easily. The backyard was amazing with an outdoor kitchen and pizza oven, lovely patio furniture, hot tub, picnic table and magical string lights. Check-in and check-out were seamless and any questions we had we received a quick response. We thoroughly enjoyed our stay.
Se hospedó 4 noches en agosto de 2026
Respuesta de VrboOwner, el 15 ago. 2026
Thank you for the great review. We're glad A4609a - Sunset Cliffs Dream Home exceeded your expectations and that the layout and amenities worked well for your reunion of three couples. It's wonderful the kitchen, family room with fireplace, and the backyard—outdoor kitchen, pizza oven, hot tub, patio furniture, and string lights—added to your stay. We're also pleased check-in/check-out were seamless and our team responded quickly to your questions. Thank you for choosing Coast Vacation Homes; we hope to welcome you back.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a fantastic stay! The house is beautiful, comfortable, and in a perfect location just a short walk from the ocean. The backyard with the bar and kitchen was our favorite spot to relax. Everything was clean and the check-in/check-out process was seamless. Highly recommended!
Se hospedó 6 noches en octubre de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

SDSU Graduation weekend

Our family stayed at this beautiful property during our daughter’s graduation weekend. It was perfect! Great location, clean, comfortable beds, and spacious. Back yard is amazing!
Se hospedó 5 noches en mayo de 2025
Respuesta de VrboOwner, el 2 jun. 2025
Thank you for your lovely review, Renee! We're pleased to hear that you found the property perfect for your daughter’s graduation weekend. It’s wonderful that you enjoyed the great location, comfortable beds, and spacious backyard. We hope to welcome you and your family back for future celebrations!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

SDSU parents weekend

Beautiful home. Great location. Will definitely stay here again for my neice's graduation next year.
Se hospedó 3 noches en octubre de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great home to celebrate a multigenerational Thanksgiving. Kitchen was well appointed and backyard was perfect for outdoor dining and containing a busy two year old. Great location, one black from Sunset Cliffs. The sunset did not disappoint!
Se hospedó 5 noches en noviembre de 2025
Respuesta de VrboOwner, el 3 dic. 2025
Mahalo for the lovely review. We’re glad the home was a great fit for your multigenerational Thanksgiving; the kitchen was well appointed and the backyard was perfect for outdoor dining and keeping the busy little one contained. Glad the location a block from Sunset Cliffs and the sunset delivered. Thank you for staying with Coast Vacation Homes, we hope to welcome you back.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful home

We had a girls weekend here and it was such a lovely property. Very clean and comfortable! I highly recommend.
Se hospedó 3 noches en enero de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

First Rate!

Excellent house and neighborhood! Property managers very nice & helpful!
Se hospedó 4 noches en abril de 2025
Respuesta de VrboOwner, el 21 may. 2025
Thank you for your excellent review, Pete! We're pleased to hear that you enjoyed the house and the neighborhood. It's great to know that our team made a positive impact on your stay. We appreciate your feedback and hope to welcome you back soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our family (two parents, three kids) had a great stay at the property. The management company is fantastic - incredibly responsive and helpful in any way needed. All questions were answered through a portal that gave instructions for common questions you’d have in a new home. The house itself is great - quiet and spacious with a backyard that lived up to the pictures. We spent most of our time outdoors dining at the outdoor dining room, relaxing in the hot tub or enjoying a woodburning fire in the fire place. The house is conveniently located to everything you could want in Ocean Beach or surrounding areas. Quick ride from the airport, and easy access to the Zoo or Sea World. Would definitely recommend!
Se hospedó 3 noches en marzo de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Bachelorette Getaway

The property was awesome, the backyard space with the hottub was super clutch. The property management was super flexible, allowing one of our group to enter the property slightly ahead of check-in time to decorate for the Bachelorette. They also approved a late checkout which was super helpful for our group. Thank you so much!
Se hospedó 3 noches en marzo de 2024
Respuesta de VrboOwner, el 31 ago. 2024
It sounds like your stay was fantastic, especially with the flexibility from property management and the awesome backyard setup! Having a hot tub for relaxation and being able to decorate for the Bachelorette party really added to the experience. Late check-out must have been a huge bonus for your group too. Thanks for sharing your positive feedback!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Lovely and comfortable home

This home is as described. Very nice home, well maintained, very comfortable. The backyard is really nice. I wish we would have had more time to stay and enjoy all this home had to offer. The beds are comfortable. The twin beds were a little squeaky. So close to the beach and Sunset cliffs. Would stay here again.
Se hospedó 2 noches en agosto de 2024
Respuesta de VrboOwner, el 7 sep. 2024
Thank you for the great feedback! We’re glad you found the home comfortable and well-maintained, and that you enjoyed the backyard and proximity to the beach and Sunset Cliffs. We appreciate the note about the twin beds and will look into it. We’d be delighted to have you back for a longer stay!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Celebrating a milestone

We were in San Diego to celebrate a major milestone for our son who is in the military. The property was perfectly positioned in a beautiful neighborhood and the property fully suited our needs. The house is perfectly maintained and has all the amenities a family needs to enjoy their time on the California coast. Whether in winter or summer, this house has everything you could need to make the most of the seasons and enjoy a relaxing stay. The owners and property management were a pleasure to work with while booking our trip and they were immediately responsive to our questions and needs throughout. I highly recommmend this property
Se hospedó 7 noches en enero de 2024
Respuesta de VrboOwner, el 31 ago. 2024
Thank you so much for your kind words! We're honored to have been part of such a special celebration for your son. We’re thrilled that the property and neighborhood suited your needs and that you found the house well-maintained and equipped for all seasons. It’s great to hear that our team was responsive and helpful throughout your stay. We’d love to host you again in the future. Thank you for your high recommendation!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

A great house!

This house is unassuming at first but as we got settled into the home, we really enjoyed it. The only drawback was that we couldn’t get the TV in the main room to show local channels and the initial communication wasn’t helpful, so we gave up. Suggest displaying step by step instructions in the home. Otherwise, we would definitely stay here again!!!!
Se hospedó 4 noches en abril de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Cozy beautiful home

Everything about this vacation was hassle free. Great customer service. Beautiful location. This home was such a warm, cozy, homie feel. A lot of time was spent in the family room just sitting around talking. Everyday we noticed something more in those that made so much more beautiful. You can tell a lot of effort goes into this home decorations cleaning and making it. Cozy place for guests. Definitely recommend. One negative thing which is not the house isssue…the beach is definitely not a beach to honest and relax you can’t access it. It is defiantly more of just the sunset “cliffs” very beautiful though!
Se hospedó 3 noches en abril de 2025
Respuesta de VrboOwner, el 6 may. 2025
Thank you for your wonderful review! We're pleased to hear that you found the home warm and cozy, and that you enjoyed spending time in the family room. It's great to know you appreciated the effort put into the decorations and cleaning. We also value your feedback regarding the beach access; while the sunsets are indeed stunning, we understand your concerns. We hope to welcome you back for another relaxing stay!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Spring Break Getaway

We had a great stay for Spring Break at this home with our 4 kids. The house was clean and the kitchen was stocked with everything we needed. We had groceries delivered (contact provided through the property manager) and also had baby items delivered. The property manager was very accessible when we had questions and helped us resolve minor issues quickly. There was a tenant in the above garage apartment but we only saw her twice, did not interfere with our stay or experience. We felt safe in this home. Our 12 year old daughter stayed in the back house by herself without any issues. We loved having the hot tub, would be nice to have it serviced mid-week, it got a little mirky by the end of our stay (which was our fault!) because we used it so much! Overall, loved this home, would go back and stay again!
Se hospedó 6 noches en marzo de 2025
Respuesta de VrboOwner, el 19 may. 2025
Thank you for your detailed review, Annette! We're glad to hear you had a great Spring Break with your kids and that the house met your needs. It's wonderful that you found the kitchen well-stocked and appreciated our quick communication. We're happy to know you felt safe and enjoyed the hot tub. Thank you for the feedback about the mid-week service; we'll certainly take that into consideration. We look forward to hosting you again in the future!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very nice place in a great location thank you
Se hospedó 4 noches en junio de 2026
Opinión de un sitio asociado

8/10 Buena

Nice house - poor maintenance service

House has a nice layout and a very nice backyard area. Good for our group of 7 adults and a toddler and infant. Only 2 blocks to sunset cliffs area. Quiet area with plenty of parking in front of the house. The air conditioning was a welcome relief in keeping the house cool on hot days. Nicely furnished as shown in the listing photos. We had a major issue in that the refrigerator was not working on our arrival. After a number of attempts calling and texting VACASA they delivered a compact (dorm size) refrigerator as a substitute which was completely inadequate for our group. A free multiple calls and texts a refrigerator service man came the second day of our stay. After a quick check he indicated that the refrigerator could not be repaired quickly until a replacement compressor was found. We were stuck using a small ice chest we found in the backyard along with the mini-fridge they had delivered for the remainder of our stay. On Sunday (5 days into our stay) evening a serviceman showed up at 6 pm and said he had a replacement compressor to install. He then indicated that it would take a minimum of 2 hours and would likely be quite noisy. Since we were scheduled to depart the next morning we requested that he not disturb us during dinner and return after our departure. We found that VACASA was very poor in communicating what they might be doing to address the issue. It was a nice house, but our issue with the non working refrigerator and the response of the management agency left us with a very disappointing experience.
Respuesta de VrboOwner, el 20 sep. 2023
Bob, thank you for reviewing your stay, we’re pleased that you liked our home, especially the backyard. We’re glad it was a good fit for your party and that you enjoyed the area. That being said, we deeply apologize for the issue you experienced with the refrigerator during your stay. We always want our guests to have relaxing and stress-free getaways and we are sorry that yours was impacted by this issue. We hope that the compensation you were offered helped offset some of your frustration. Please know that our team always does our best to remedy situations quickly and effectively and we regret this could not be resolved right away. We hope you will give us another chance to better impress you in a future stay.
Opinión de un sitio asociado

10/10 Excelente

Great location and outdoor areas

The location was great and house was as described. Beds were comfy.
Se hospedó 7 noches en octubre de 2022

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Anfitrión: Coast Vacation Homes

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inglés

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