Una opción poco común: encuentra equipo de playa para pasar los días junto al mar.
Lugares de interés cercanos
A unos pasos de Parque Bayfront
2 habitaciones2 baños7 personas
Servicios principales
Balcón
Tina de hidromasaje en la propiedad
Alberca privada
Servicio de limusina o auto con chofer disponible
Juguetes
Gimnasio en la propiedad
Explora la zona
Miami, FL
Brickell Key
Place, Brickell Key
1 min a pie
Puente de Brickell Avenue
Place, Puente de Brickell Avenue
4 min a pie
Centro comercial Brickell City Centre
Place, Centro comercial Brickell City Centre
6 min a pie
Miami, FL (MIA-A. Internacional de Miami)
Airport, Miami, FL (MIA-A. Internacional de Miami)
14 min en auto
Habitaciones y camas
2 habitaciones (para 7 personas)
Habitación 1
1 cama King
Habitación 2
1 futón matrimonial y 1 cama Queen
2 baños
Baño 1
Tina · Excusado · Solo regadera · Tina de hidromasaje
Baño 2
Tina · Excusado · Solo regadera · Tina de hidromasaje
Ambientes
Deck o patio
Cocina
Con balcón
Área de comedor independiente
Área de juegos al aire libre
Jardín
Información de la propiedad
Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA
Placid waterfront living, breathtaking, amazing views to the Bay & Miami Downtown sky light. The condo is brand new and it's elegantly designed with an exquisite decor and equipped for the most demanding tenant with Leather sofas, Plasma TVs, Tempurpedic mattress with massage and ergo system and Glass flooring. Your tall glass walls are window to sunrises at Biscayne Bay were you can wash marine life, located have a mile from the beach with then 10 minutes from Miami International Airport, South Beach, Coconut Grove, Coral Gables and it's a walking distance to the city's financial center, Downtown, restaurants, shops, museums, playhouses, concert halls, American Airlines Arena and the Arsht center for the Performing Arts. it's only 5 minutes from Crandom tennis and Golf Parks of Key Biscayne. Then in the evening enjoy dinner at any of the fine restaurants surrounding your condo and then it's time to dance the night away in the many night spots to experience world class music and dance
Building features: -A spectacular 35 foot high entrance, created by Yoo bt Philippe Stark that will feature columns modeled after Moai Statues of Eastern Island. -Unique and exquisite ultra contemporary architectural design by Arquitectonica. -1000 feet of water front with shaded rest areas and a path for walking and jogging. -10 acre enclave including 2 parks, book ended by Miami Circle Park and Brickell Park. -Two full service Bay-side restaurants and a coffee bar with WIFI access. -A 27000 sq feet SPA and fitness center. -A dock in Biscayne Bay were the residents and visitors can moor their boats. -Wireless technology on the high terrace and common areas. -Full time concierge.
Spa and Fitness center: -Juice Bar ( complementary) -Towels (complementary) -Shampoo, body lotion, Body soap, and shaving needs (complementary) -Fitness free weights (complementary) -State of the art cardio equipment with individual flat panel TV.(complementary) -Yoga room.(complementary) -Treatment rooms. -His-and hers lounges and relaxation areas.(complementary) -Hot and cold Jacuzzi.(complementary) -Redwood sauna (complementary) -Eucalyptus steam room.(complementary)
Residence feature: -Breathtaking views of Biscayne Bay and downtown Miami -Floor to ceiling glass windows. -State of the art telecommunications wiring including high-speed cabling to all television outlets and home run -- configured CATS 5 cable for telephone and data communication. -Wireless technology, and WIFI -Sprinkler fire protection system. -Top-of-the-line Furniture throughout the condo. -White solid Glass flooring 50x50 -Top-of-the-line-appliances. Cancelation policy 100% refund 60 day before check-in.
Agrega fechas para ver los precios
Propiedades similares
Miami Luxury 3BR - Stunning Skyline & Water Views - 100” Living Room TV
Centro de Miami
Miami Luxury 3BR - Stunning Skyline & Water Views - 100” Living Room TV
Se aceptan mascotas: perros y gatos de menos de 9 kg cada uno (2 mascotas máximo)
Additional $60 per night per pet
default
Fumar
No se permite fumar
If do so additional $600 dollars cleaning fee
Instrucciones de check-out
El anfitrión exige que realices lo siguiente antes del check-out:
Quitar los artículos personales y sacar la basura
Apagar las luces, cerrar las puertas y devolver las llaves
Si no sigues todas estas instrucciones, podrías recibir una opinión negativa por parte del anfitrión.
30 Days 100 % refund,
Early check-in or late check-out $345 Dollars
Check-in time: 4:30 PM to 8:30 PM free
after 8:30 PM to midnight $40
After midnight to 8:00 am $80
Any stain on towels $30 dollars charge
Any stains on upholstery $150 Dollars
Any stain on leather $200 dollars
No smoking, cleaning fee $750 dollars
Información importante
Información importante
No. de propiedad: 359430
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Miami
Este departamento se encuentra a orillas del agua, en Brickell, Miami. Aquellos que deseen ir de compras pueden visitar Centro comercial Brickell City Centre y Bayside Marketplace, mientras que quienes quieran apreciar la belleza natural de la zona pueden ir a Parque Bayfront y Playa de Miami Beach. ¿Quieres asistir a un evento o partido? Consulta el calendario de Estadio Kaseya Center o Parque Marlins. En la zona, puedes practicar actividades como paseos en jet ski y buceo, o disfrutar del aire libre mientras haces ciclismo y paseos a caballo.
Puente de Brickell Avenue - A 4 min a pie - 0.4 km
Centro comercial Brickell City Centre - A 6 min a pie - 0.5 km
Parque Bayfront - A 10 min a pie - 0.9 km
Medios de transporte
Estación de metro Fifth Street Metromover - 7 min a pie
Estación de tren Hialeah Market - 11 min en auto
Miami, FL (MPB-Base pública de hidroaviones) - 13 min en auto
Restaurantes
Maze Lounge - A 10 min a pie
Epic Lobby - A 9 min a pie
Truluck's Ocean's Finest Seafood and Crab - A 6 min a pie
Mastro's Ocean Club - A 10 min a pie
Hutong Miami - A 5 min a pie
Preguntas frecuentes
¿Hay alberca en Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?
Sí, la propiedad cuenta con alberca techada y alberca al aire libre. Podrás disfrutar de albercas climatizadas.
¿Cuánto cuesta hospedarse en Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?
Al 22 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA el 6 nov. 2026 serán a partir de $13,914 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿ Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA acepta mascotas?
Sí, los perros y gatos pueden quedarse en esta propiedad (límite de 2), con un peso máximo de 9 kg por mascota.
¿Cuánto cuesta el estacionamiento en Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?
Hora de inicio de check-in: 17:00.
¿A qué hora es el check-out en Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?
El check-out es a las 10:00.
¿Dónde se encuentra Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?
Este complejo de departamentos para toda la familia de Miami se encuentra a orillas del agua, a 10 minutos a pie de Puente de Brickell Avenue, Centro comercial Brickell City Centre y Complejo de convenciones y entretenimiento James L. Knight Center. Parque Bayfront y Distrito comercial del centro de Miami también se encuentran a 15 minutos. Estación de metro Fifth Street Metromover se encuentra a 7 min caminando, y Estación de metro Eighth Street Metromover se encuentra a 9 min a pie.
Opiniones
9.0
Magnífico
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 61 de 80 opiniones
10 - Excelente
61
Puntuación de 8, es decir, Bueno. Basada en 8 de 80 opiniones
8 - Bueno
8
Puntuación de 6, es decir, Aceptable. Basada en 2 de 80 opiniones
6 - Aceptable
2
Puntuación de 4, es decir, Malo. Basada en 3 de 80 opiniones
4 - Malo
3
Puntuación de 2, es decir, Terrible. Basada en 6 de 80 opiniones
2 - Terrible
6
9.0/10
Limpieza
9.0/10
Check-in
9.2/10
Comunicación
9.6/10
Ubicación
9.0/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Angela P.
24 may. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Host was very responsive and helpful.Excellent location. Great property
Se hospedó 3 noches en mayo de 2026
Opinión verificada
8/10 Buena
Bob T.
12 may. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wished there would have been a TV in living room. Nice place, host was nice.
Se hospedó 2 noches en mayo de 2026
Opinión verificada
10/10 Excelente
Andrew R.
15 may. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Unfotunately due to a change in plans, I had to cancel our booking prior to arrival. However, the host was great with communication and there were no issues with the cancellation refund, so I wanted to leave a review since he was very pleasant to deal with.
Se hospedó 3 noches en mayo de 2026
Opinión verificada
4/10 Mala
Angela P.
1 jun. 2026
Le gustó: Limpieza, check-in, comunicación y ubicación
No le gustó: Veracidad del anuncio
Host did not disclose that the pool was not available for 2 days of our stay.The 2 bedroom was dates and was not as presented on line neither was the hall bathroom.Not enough linen, poor quality.
Se hospedó 3 noches en mayo de 2026
Respuesta de VrboOwner, el 1 jun. 2026
I really appreciate you choosing to stay with us, and I’m truly sorry for any confusion. I offered the early check‑in at no charge because the pool was closed that day, and I wanted to make sure your stay still started off on a positive note.
All of the linens in the unit are Hotel Collection from Macy’s, and the mattresses are Tempur‑Pedic, worth over $7,500. Everything is exactly as shown in the photos I personally took. When you arrived, you mentioned how beautiful the place was and how excited you were, and that genuinely made me happy.
The only reason I reached out afterward is because the towels and king‑size linens were returned with stains that unfortunately couldn’t be removed. I tried four different cleaning methods hoping to avoid charging anything at all, but the stains didn’t come out. Because of that, I do need to replace them. I only charged half of the actual replacement cost, not including the time and travel involved since I live an hour away.
I’m truly sorry for the inconvenience. I always want every guest to have a great experience, and I hope this helps clear things up.
Opinión verificada
10/10 Excelente
Roderick H.
9 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great host!
Se hospedó 3 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Melissa S.
1 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing location!
Luxury apartment with great amenities and great location! Would absolutely stay again!
Se hospedó 2 noches en abril de 2024
Opinión verificada
10/10 Excelente
Ishine T.
28 jul. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Miami Stay
Great Location. Amenities are top tier.
Se hospedó 1 noche en julio de 2021
Respuesta de VrboOwner, el 31 may. 2022
Thank you so much for your review, you are always welcome, and remember that you have now a new friend in Florida.
Opinión verificada
10/10 Excelente
William D.
8 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very good. Thanks John!
Se hospedó 7 noches en julio de 2025
Opinión verificada
10/10 Excelente
Penny S.
4 feb. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very nice
Great property! Close to all things downtown
Awesome owner !!
Se hospedó 9 noches en enero de 2022
Respuesta de VrboOwner, el 26 may. 2022
Thank you so much for your wonderful review, We are super happy you enjoyed the beautiful views and the centric location. It was an absolute pleasure hosting you and we really hope you come back! You have a home in Miami
Opinión verificada
10/10 Excelente
Francisco A.
15 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect
The place is nice and clean. Has a beautiful view
Se hospedó 3 noches en agosto de 2024
Opinión verificada
10/10 Excelente
Leslie P.
26 abr. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Miami
Great Miami vibe
Se hospedó 37 noches en febrero de 2024
Opinión verificada
10/10 Excelente
Yarlenyth F.
19 ene. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Place to stay at
The owner and the unit itself are superb. The location and view from the unit is amazing. The owner was very communicative and helpful by providing and helping us with information regarding the local spots and where to go for what. I felt right at home! I would stay here again!
Se hospedó 2 noches en enero de 2023
Opinión verificada
10/10 Excelente
daniela a.
10 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Birthday Trip for UFC Fight 287
Great Location , Views, Walking distant to everything. Host was great to work with - quick at responding as well. We will be back and stay again!
Se hospedó 2 noches en abril de 2023
Opinión verificada
10/10 Excelente
Zane S.
14 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
L9ved it
The place, the location, the host. Cant say enough good things about.
Se hospedó 3 noches en marzo de 2023
Opinión verificada
8/10 Buena
Carlos C.
20 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice
Very nice
Se hospedó 3 noches en abril de 2023
Opinión verificada
10/10 Excelente
Jennifer M.
25 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great located apartment
We visit Miami often but have never stayed downtown. Brickell offers a lot to see and do. John the owner is incredibly knowledgeable and helpful. He helped make our stay memorable. Apartment was clean and comfortable. We enjoyed the water views from the apartment. Would highly recommend.
Se hospedó 5 noches en febrero de 2023
Opinión verificada
10/10 Excelente
Angela E.
27 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Book it!!
The owner John was very responsive to all messages I sent him and very helpful with letting us know all there is to do in the area.
The unit was amazing. Views spectacular. You’re right where all the sights are to see. I definitely will stay here again!! Thank you John!!
Se hospedó 3 noches en marzo de 2023
Respuesta de VrboOwner, el 27 mar. 2023
Thank you so much for staying at my unit, it was a pleasure meeting well educated Guests like you and your daughter, you are welcome at any time,
Opinión verificada
10/10 Excelente
Apples D.
20 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Incredible all around!
John was an absolute gem of a host. The place was immaculate and exactly as described. He made sure we knew where we were and what amenities were around. Anytime I contacted him for general questions, he got back to me immediately - even though he was out of the country! I would 10/10 stay here again, and also recommend this listing to all my friends. Thanks again!
Se hospedó 3 noches en mayo de 2024
Opinión verificada
10/10 Excelente
Houman M.
4 may. 2018
An amazing condo with a great host
John was amazing!!! He was very helpful and did an amazing job welcoming us. He was also able to check us in early which was very nice of him. The place had a great view and it was in a great location - overall we loved it. The only downside was that there were no curtains in the living room which didn't make it easy for some of us sleep there in the morning, but it wasn't a big deal.
The main pool was not open during our stay but there was a pool upstairs which we could use for a fee.
Se hospedó 7 noches en abril de 2018
Respuesta de VrboOwner, el 20 mar. 2020
I am glad you enjoyed your stay.
Thank you so much
John
Opinión verificada
10/10 Excelente
Amy M.
8 oct. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Awesome place - great host!
This was an awesome place. Spectacular views, central to everything you could ever want, incredible host. John was so very helpful - we had a phone call right when I arrived and he oriented me to everything so i knew where to walk. The apartment is beautifully designed - bed was super comfortable, and i loved the big tub and spacious primary bathroom. My only suggestion is to have John tell you where to park. The valet in the building is super expensive ($42.00 for 24 hours) and a little chaotic - but there is a garage about 2 blocks away that is only $15.00. I will definitel stay again!
Se hospedó 3 noches en octubre de 2023
Opinión verificada
10/10 Excelente
James A.
19 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Outstanding host and property
John is the ultimate host. Met us at check-in. Provided us a detailed description of the unit and the surrounding area. Answered all our questions quickly throughout our stay via text.
The apartment is extremely clean, feels like a luxury hotel suite. Minimalist in the right way, not cluttered.
The location could not be better. Easy walking distance to the best restaurants, live theatre, museums, night life.
Great views abound. Fun watching boats coming and going up the Miami river with views out to Biscayne Bay. Highly recommend. This will be our "go to" spot for Miami.
Se hospedó 5 noches en febrero de 2023
Opinión verificada
6/10 Aceptable
Karen C.
15 mar. 2019
Nice view but difficult to access property amenities and check in/out.
We were told to wait till 4:30 PM to check in then it changed to 5 PM. I was getting messages at 4:52 about not being there yet. Parking is very expensive and there is no in/out privileges. The location is very convenient and there is great restaurants, parks, shopping and Miami Heat Arena within walking distance. Checking out was kind of the same and I felt like we were really going to get charged just on general principle. The big pool was closed the whole time we were there. Only one of our keys worked and you need it to get in and out of the spa and pool. The owner was notified and he said he would come at 4:30 PM on Saturday to fix it. He called at 6:15 and said he was almost there but we had dinner reservations so we had to leave before that. Check out time is 10:00 AM.
Se hospedó 3 noches en febrero de 2019
Respuesta de VrboOwner, el 20 mar. 2020
Dear Karen
I am so sorry that you want to check in at 4:30 but as you can see in signed contract check in is at 5:00 pm, and you wrote to me and requested check in at 5:30 PM, parking is free but not when you booked for only 3 nights (Building regulations) Sorry about the pool but the day you check in the pool was getting clean and Guest are allow after 24 hours because all the chemicals preventing damages to your skin.
About the keys both keys always work, if you are talking about the fobs, when you check in both fobs where working find but from time to time they get discharged and it needs to be recharge, thats an issue out of my control because a fob can last 2 weeks or it can last two months so I do not know when is going to discharged,,, you were very demanding but as I told you before I live 1:45 minutes away from the condo you could do find with the two keys and one fob because you were only 3 Guests, but you use strong words and you were very demanding, and your check out it was next early morning, so to make you happy I drove 2:50 minutes in traffic and when I was 5 minutes away you wrote to me and told me not to come because you where living for dinner. Moreover check out time is between 10:30 and 11:00 am, max 11:30 am and if I do not have any other Guest check in the same day I allow Guest to stay till 12:00 noon. I am very sorry about all misunderstanding. I am in to make a memorable journey for all my guests.
John
Opinión archivada
2/10 Terrible
victor p.
10 jun. 2014
Vic
We will never suggest people to use service of John, because : (1) apartment wasn't clean and no respond to this issue from day 1 (we sent him e-mail); (2) now good view; (3) you will find a terrible plastic tubes from floor in two rooms; (4) only a few TV channels, even we asked to activate sport ones; (5) old dishes and a lot of old food; (6) we agreed that parking will be included in price, but John deduct from deposit; (7) when we arrived apartment was busy and he booked another one in hotel and than deducted part of this price from deposit; (8) Internet doesn't work in living room; (9) during 3 weeks no one came to clean apartment; I can continue this list, but I think that all these issues already may provide a good picture of what you will get when you deal with John. We have a good experience to rent apartments from other owners on Brickel and always were more than happy. With some of these people we keep friendship for many years, we go for dinners when we are in Miami and always tell about excellent hospitality of people in Florida. It is so sad that we have such negative experience with John. We hope John will read this and will change his attention to clients.
Respuesta de VrboOwner, el 20 mar. 2020
Hello, Mr Victor P, i want to apologize for any inconvenience you might have had during your stay on my property. First let me clarify any misconceptions that you might have had. The apartment is always meticulously cleaned, cleaning service is not included during the stay. The property has a spectacular city and water views. Pictures that are on HomeAway.com are actual views from the property. The dishware is a high quality and it matches the apartment decor. WiFi service is available throughout the 10 acre Oasis.
Please accept my apology
Sincerely,
John
Opinión de un sitio asociado
2/10 Terrible
Charles B.
21 may. 2018
Worst VRBO/HomeAway Experience Ever
I booked this property for a girls trip with my best friends from high school (three 34 year old moms). I have booked properties on HoneAway and similar websites many, many times so I did not have any concerns. I didn’t hear much from John after I booked other than what seemed like copy and pasted responses to a couple of questions. Three days before the trip, he messaged me and asked me to send him copies of our photo IDs. I’ve never had to do this before, so I went back and forth with him to determine why. He said the building needed them on file so we could use the amenities. I finally ended up sending him copies of our IDs with personal information blacked out. Upon receiving these via email he informed me that I sent them too late. He said the building needs them 72 hours in advance. This was the first time I heard that this was a time sensitive request. He said it would probably be fine. When we arrived at the apartment, John met us there and showed us around. As he was showing us the property he kept mentioning previous “damages” that other guests had allegedly incurred. He told us not to touch the walls and they had been recently painted. He also asked for my photo ID AGAIN and took a picture of it. I had a bad feeling, but we had already paid so there was no turning back. I kept asking him about pool access as he was showing us around, but was ignored. Finally before he left I asked him one last time. He said we could “probably” get in if we went to the rooftop pool and lied and told them we were residents. The next day I went up to the pool and found out that on weekends, only residents of floors 1-14 have pool access (we were on 22). So regardless of the IDs, we would not have had access to a pool as advertised. The other pool was closed for construction. We had a good weekend, the apartment is nice and in a good location. Before we left, I took pictures of all the rooms because I had a feeling he was going to try to pull something on us. We threw a load of laundry in, but there was no laundry soap available. That afternoon John sent me pictures of “scratches” on the white leather couch (1/2 inch black marks that could have been there before our stay and small enough for me not notice when I photographed the couch that morning), two towels with makeup on them (simply needed to be shouted and washed again) and a paper napkin in the toilet. I’m currently working with my lawyer to collect the $600 he still owes me.
Se hospedó 3 noches en mayo de 2018
Respuesta de VrboOwner, el 20 mar. 2020
Dear Charles
I am so sorry for the inconveniences in your stay, but the building requires ID’s for registration. I always try to be as transparent as possible that’s the reason I do person to person check-ins and go by detail throughout the condo to prevent any misunderstandings. I did not want to make you feel uncomfortable, but the condo was freshly painted, and usually, most of the damages are caused by luggages. The pool repair was delayed; however, you could have used the other pool and all the amenities I gave you completely free, like the SPA, Gym, Sauna, Jacuzzi, Steam room, relaxation areas, Theatre, and all daily activities program at the Oasis, like surfing classes, Zumba, Yoga, Boot camp, Body sculpting, Spinning, among others. About the sofa damages, I could have asked for a leather replacement, but I have found the most affordable repair available to me ( this company will match the color and paint the scratches). Also, I apologize but I washed the towels in 5 different ways, but the stain is not coming off on two of them. I am in to make a memorable journey for all my guests, and I have never had this issue before, as you can see on all my reviews, every Guest talked positive and had a wonderful experience, this is a very uncomfortable situation, I do not want a bad review but I do not think is fair that guests cause damages and I have to take the losses.
Sincerely
John
Opinión verificada
2/10 Terrible
Gabriel V.
4 jul. 2026
No le gustó: Check-in, comunicación, veracidad del anuncio
Unfortunately, our stay did not meet expectations. We paid for an early check-in, but when we arrived we had to wait because the approval had not been completed before our arrival.The biggest disappointment was the outdoor pool. It was listed as an amenity, but we were informed after arrival that it is closed on weekdays due to ongoing exterior work. Since we stayed Tuesday through Thursday, the pool was unavailable for our entire visit. Pool access was one of the main reasons we chose this property, so this significantly affected our stay.Communication regarding these issues was disappointing. I requested consideration for the early check-in fee because of the delay and the unavailable pool, but we were unable to reach a resolution.After checkout, we realized we had mistakenly taken the key fob home. We promptly returned it using the shipping method requested by the owner. Although the original key fob was received, we were still charged a replacement fee.Overall, I felt the listing did not accurately reflect the amenities available during our stay, and the communication and resolution of our concerns fell short of expectations. I would not choose to stay at this property again ever.
Se hospedó 2 noches en junio de 2026
Respuesta de VrboOwner, el 4 jul. 2026
Regarding your stay during the FIFA World Cup.
we accepted your reservation at a 50% discount on the entire booking—despite having the option to wait for another guest willing to pay full market rate. We also extended a 40% discount on the early check-in fee and provided all resort amenities completely free of charge. Unfortunately, despite these steep concessions, we were met with continuous demands for further discounts that we simply could not accommodate, and the remaining partial balance for the early check-in was left unpaid upon departure.
Check-In Process: For security, the resort front desk requires direct email approval from the owner for early check-ins. This email was sent and approved within just 2 minutes while we were on-site, resulting in a total wait time of only 4 minutes to get you settled into the property. To maintain the resort's high standards, the pool was undergoing maintenance during the weekdays of your stay, though it remained fully open on weekends.
Key Fob Policy: As outlined clearly in our house rules, key fobs must be left in the unit at check-out. Because another large group was checking in just three hours after your departure, the missing fob caused significant logistical issues for them. We graciously waited 24 hours for tracking before ordering a replacement, but the returned fob did not arrive until four days later. While we regret that we could not satisfy your request for endless discounts. We made every effort.