Una de las propiedades con mejor puntuación de la zonaUna de las propiedades con mejor puntuación de la zona
Aspectos destacados
Sumérgete en la relajación
Descansa y relájate en una alberca destacada por los huéspedes.
Alberca al aire libre
Refréscate en su alberca exterior, una opción poco común en esta zona.
6 habitaciones5+ baños24 personas
Servicios principales
Alberca privada
Tina de hidromasaje en la propiedad
Estacionamiento en la propiedad disponible
Se aceptan mascotas
Cocina
Lavadora
Explora la zona
New Braunfels, TX
Texas Ski Ranch
Place, Texas Ski Ranch
3 min en auto
Comal River
Place, Comal River
12 min en auto
Parque acuático Schlitterbahn New Braunfels
Place, Parque acuático Schlitterbahn New Braunfels
15 min en auto
Habitaciones y camas
6 habitaciones (para 24 personas)
Habitación 1
2 camas Queen
Habitación 2
1 cama Queen
Habitación 3
1 cama Queen
Habitación 4
1 cama matrimonial y 1 cama individual
Habitación 5
1 litera individual y 2 camas Queen
Habitación 6
2 camas Queen y 1 cama individual
Sala de estar 1
1 sofá cama individual
5 baños, 3 medios baños
Baño 1
Jabón · Se ofrecen toallas · Tina o regadera · Excusado · Solo regadera · Shampoo
Baño 2
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Shampoo
Baño 3
Jabón · Se ofrecen toallas · Excusado
Baño 4
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Shampoo
Baño 5
Jabón · Se ofrecen toallas · Tina o regadera · Tina de hidromasaje · Shampoo
Baño 6
Jabón · Excusado
Baño 7
Jabón · Se ofrecen toallas · Excusado · Solo regadera · Shampoo
Baño 8
Jabón · Excusado
Ambientes
Deck o patio
Cobertizo o lanai
Cocina
Cocineta
Con balcón
Área de comedor independiente
Jardín
Área de comedor
Información de la propiedad
★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc
Come get some time away from the city and find your happy place at The Big HAUS - Texas Oasis! Our Rustic Venue fits the needs for almost all memory seekers. Whether that's for a private wedding, vacation getaway, or overnight celebration -- this place meets the mark! The venue features a full kitchen, marble indoor bar and banquet halle, billiard room, gaming room w/ 3 slot machines, outdoor kitchen cabana, poker table, Texas sized propane grille, bonfire pit, Jacuzzi hot tub, "Garden Bar" w/ high top window seating, gorgeous Resort Style Swimming Pool (50k Gallon), indoor sauna, gym and more!
5-min to H-E-B, 1-min to Texas Ski Ranch, 10-min to Gruene Hall, 10-min to San Marcos Outlet shopping complex, 35-min to San Antonio, TX and 35-min to Austin, TX.
-------------------------------------------------------------------------------- $5,750 WEDDING CEREMONY/RECEPTION Special! -Includes 2-day/night stay for up to 100-day guests and 30-night guests. *Additional day and night accommodations may be arranged, for larger parties. Just send us a message with your wedding inquiry and details and we will make arrangements! --------------------------------------------------------------------------------
★★The BIG HAUS★★
★9,000+ sqft of indoor space, seated on 18-acres of PRIVATE, secluded and open gated lawn, ideal for your next indoor/outdoor event, or both!
★The HAUS hosts 100+day/30-night guests and offers 6.5-bedrooms, 7-bathrooms, indoor/outdoor kitchens and SEVERAL amenities. The property features a second level bunkhaus/loft which sleeps 10 and works wonderfully for families!
★Enjoy a full kitchen for cooking and catering needs, an indoor banquet halle & bar which offers space for events/meetings, marble bar top seating, wet bar/mini fridge, sound system, TV and poker table.
The backyard oasis features a private resort style pool, hot tub/jacuzzi, several loungers, a built-in propane grill, rustic cabana bar with an outdoor kitchen/microwave/refrigerator and restroom. The pool area is also set up with an amazing bluetooth sound system. A Texas sized wood burning fire pit is just steps away from the cabana as well. The property also features an indoor billiard room, gym and sauna for guest use.
Whether you're looking to enjoy some time away with friends and family at your own private oasis, or coming to town to float the river and see what New Braunfels has to offer, UBER is available for rides to and from the Big Haus and is a great perk to have in the area!
Looking forward to hosting y'all!
THE SPACE AND AMENITIES:
★9,000+ sqft of Indoor Multi-Use Venue Space ★18-Acres of PRIVATE, Secluded, Open Gated Lawn, Adequate for Indoor and/or Outdoor Events ★Accommodates 100+Day Guests and 30-Night Guests, Featuring a Bunkhouse and Loft, Which is Great for Family and Kids, etc.! ★7-Bathrooms ★6.5-Bedrooms ★Beautiful Indoor Banquet Halle with Bar, River Rock Fireplace, Vaulted Ceilings, Card Table, TV and Surround Audio System ★Billiard Room w/ TV and Bluetooth Surround Audio System ★-NEW- Gaming Room with 3 Slot Machines & ATM ★Indoor Laundry ★Hot Tub Whirlpool ★Indoor Sauna ★Fitness Room ★Private Resort-Style Pool (can be heated upon request, for additional fee**) ★Poolside Fire Pit ★Outdoor Cabana with Bar, Kitchen, Bar Seating, Bathroom and Bluetooth Audio System ★Large 6-Burner Gas Grill ★Large Smoker/Charcoal Grill ★Outdoor Pergola with 6-Chair Dining Table ★Hammock ★Cornhole ★Three Surround Audio Systems, Indoor and Outdoor ★Free On-Site Parking For All Guests ★Easy Access, only .7 Miles from I-35 ★Quiet and Relaxing Outdoor Setting with Beautiful Views of the Countryside!
Feel Free to View Roy's Guidebook for Local Fun and Attractions!
A unique Guadalupe River retreat featuring two stylish homes, private river access, a cozy fire pit, and a fun-filled game room—perfect for families, friends, and group getaways.
Camino del Río
A unique Guadalupe River retreat featuring two stylish homes, private river access, a cozy fire pit, and a fun-filled game room—perfect for families, friends, and group getaways.
Se permiten eventos: reuniones familiares, fiestas de cumpleaños y bodas
Event must be approved prior to booking.
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Mascotas
Se aceptan mascotas: de menos de 23 kg cada una (2 mascotas máximo)
Pet(s) must be approved prior to booking.
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Fumar
Se permite fumar (solo en áreas designadas)
Instrucciones de check-out
El anfitrión exige que realices lo siguiente antes del check-out:
Cargar y encender el lavavajillas
Quitar las sábanas usadas y juntar las toallas usadas
Quitar los artículos personales y sacar la basura
Si no sigues todas estas instrucciones, podrías recibir una opinión negativa por parte del anfitrión.
Pets allowed but are prohibited from entering the pool or hot tub.
Información importante
Información importante
No. de propiedad: 3970368vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Se permiten fiestas y eventos, como reuniones familiares, fiestas de cumpleaños y bodas. Número máximo de asistentes: 99
Nota del anfitrión: Event must be approved prior to booking.
Ideal para estancias largas
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Información de la zona
New Braunfels
Esta casa de vacaciones se encuentra en la zona centro y en un río, en New Braunfels. La belleza natural de la zona puede apreciarse en Guadalupe River y Comal River, mientras que Parque acuático Schlitterbahn New Braunfels y Texas Tubes son algunos de los puntos de interés más populares de la zona. ¿Quieres asistir a un evento o partido mientras estás en la ciudad? Consulta el calendario de Bobcat Ballpark, o puedes salir una noche a Happy Cow Bar & Grill. En la zona, puedes practicar actividades como paseos en jet ski y kayaks, o disfrutar del aire libre mientras haces tours de cacería y senderismo.
Gruene Hall (club nocturno) - A 12 min en auto - 13.9 km
Comal River - A 12 min en auto - 16.5 km
Parque acuático Schlitterbahn New Braunfels - A 15 min en auto - 17.2 km
Parque Landa - A 17 min en auto - 18.0 km
Medios de transporte
Estación de tren San Marcos - 18 min en auto
Aeropuerto Internacional de San Antonio (SAT) - 40 min en auto
Restaurantes
Black Bear Diner - A 8 min en auto
QuikTrip - A 12 min en auto
Kings & Queens Ballroom - A 10 min en auto
In-N-Out Burger - A 10 min en auto
HTeaO - Gruene - A 12 min en auto
Preguntas frecuentes
¿Hay alberca en ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc?
Sí, la propiedad cuenta con alberca al aire libre.
¿Cuánto cuesta hospedarse en ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc?
Al 16 jul. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc el 1 nov. 2026 serán a partir de $17,212 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc acepta mascotas?
Sí, las mascotas pueden quedarse en esta propiedad (límite de 2), con un peso máximo de 23 kg por mascota.
¿Cuánto cuesta el estacionamiento en ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc?
Hora de inicio de check-in: 15:00.
¿A qué hora es el check-out en ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc?
El check-out es a las 11:00.
¿Dónde se encuentra ★The BIG HAUS-Texas Oasis★
The LARGEST HOUSE in Comal Co.!
Weddings, Events, etc?
Esta casa de vacaciones con campo de golf, en el centro de New Braunfels, queda a 1.9 km (1.2 mi) de Texas Ski Ranch, y a menos de 10 km (6 mi) de Centro comercial San Marcos Premium Outlets y Happy Cow Bar & Grill. Riley's Tavern y Riley's Tavern, Farm to Market Road 1102, New Braunfels, Tx, Usa también se encuentran a 10 km (6 mi).
Opiniones
9.8
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 30 de 32 opiniones
10 - Excelente
30
Puntuación de 8, es decir, Bueno. Basada en 1 de 32 opiniones
8 - Bueno
1
Puntuación de 6, es decir, Aceptable. Basada en 0 de 32 opiniones
6 - Aceptable
0
Puntuación de 4, es decir, Malo. Basada en 1 de 32 opiniones
4 - Malo
1
Puntuación de 2, es decir, Terrible. Basada en 0 de 32 opiniones
2 - Terrible
0
10/10
Limpieza
10/10
Check-in
10/10
Comunicación
10/10
Ubicación
9.6/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Kevin B.
30 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had 24 people stay here for an annual trip we do and this was the best property we’ve stayed at yet. Huge property with plenty of space and privacy. There’s just about everything you could need here and the hosts were very attentive and helpful. Highly recommend.
Kevin B.
Se hospedó 3 noches en marzo de 2026
Opinión verificada
10/10 Excelente
Lauren M.
17 feb. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had such a wonderful stay. The property is absolutely beautiful and so peaceful — honestly even better than we expected. The hosts were so kind, responsive, and genuinely helpful the whole time, which made everything feel easy and comfortable. We’re already looking forward to coming back soon to spend more time exploring and enjoying the property. Thank you again for such a lovely experience:)
Lauren M.
Se hospedó 1 noche en febrero de 2026
Opinión verificada
10/10 Excelente
Veronica N.
12 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our family had a great stay. So many things to do and stay entertained. Roy was always a text away if we needed anything. Definitely recommend.
Veronica N.
Se hospedó 3 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Stacy S.
20 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This place is absolutely amazing! The host is great, the house is beautiful inside and out, there are tons of amenities. We celebrated my husband's 40th birthday there and could not have asked for a better location. Everyone loved it!!!!!
Stacy S.
Se hospedó 1 noche en diciembre de 2025
Opinión verificada
10/10 Excelente
brooke s.
31 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Lots of space and room to eat and stay as a big family. Roy kept in touch with us texting during the trip and would bring us more supplies when we needed it.
brooke s.
Se hospedó 3 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
R R.
5 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Awesome place
Awesome big pool , hot tub , great place for family gatherings
R R.
Se hospedó 4 noches en noviembre de 2024
Opinión verificada
10/10 Excelente
Christopher S.
13 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The place was amazing and fun. Kids and grown ups had a good time. The grounds keeper on site, Roy was really nice and very helpful. Would recommend this place
Christopher S.
Se hospedó 1 noche en agosto de 2025
Opinión verificada
10/10 Excelente
Beth M.
20 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Awesome time
We had an amazing time property was well laid out and hosts were great with checking in and making sure everything was good.
Beth M.
Se hospedó 1 noche en mayo de 2025
Opinión verificada
10/10 Excelente
Monica R.
15 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing stay! Loved all the different activities provided for all ages. From a swimming pool, hot tub, pool table, speakers in the house and more. Thank you Roy for allowing our family to create memories.
Monica R.
Se hospedó 1 noche en junio de 2025
Opinión verificada
10/10 Excelente
Cory E.
12 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Clean house. Host was very responsive.
Cory E.
Se hospedó 2 noches en agosto de 2025
Opinión verificada
10/10 Excelente
Travis P.
24 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Place
We had a great time. Home was very big, clean and great amenities. Enjoyed our time.
Travis P.
Se hospedó 2 noches en julio de 2024
Respuesta de VrboOwner, el 7 sep. 2024
Thank you, Travis, and we are grateful to hear you enjoyed the visit! We appreciate the extra effort in leaving the property in great condition and look forward to your next visit. Thanks again! -Roy
Opinión verificada
10/10 Excelente
Mark R.
12 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Really cool big house in the hill country perfect for exploring the area or just hanging out.
The property was very unique and offered tons in terms of amenities and entertainment. The location is excellent too in terms of being close to so much in the hill country. Great spot for a summer weekend trip.
Mark R.
Se hospedó 3 noches en julio de 2024
Respuesta de VrboOwner, el 14 jul. 2024
Thanks again, Mark!
Opinión verificada
10/10 Excelente
Melanie R.
28 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
River float
House was large enough for our big group. Enjoyed the pool, game room and entire house! Property manager, Roy, was great to work with .
Melanie R.
Se hospedó 4 noches en julio de 2025
Opinión verificada
10/10 Excelente
Laurent G.
29 abr. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay
We had a group of 6 families with kids and teenagers joining for the long week-end. The property is as advetized. All common rooms were very pleasant. There is plenty of activities to do as family and for each age group. It was just a great week-end at the property.
Laurent G.
Se hospedó 2 noches en abril de 2025
Opinión verificada
10/10 Excelente
Dennis H.
4 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The property itself was amazing just as advertised! But what made our stay memorable was the support and attention we received from Roy, the property host. He provided amazing communication and was super friendly and accommodating for all of our needs. We would definitely recommend Roy and this property to everyone.
Dennis H.
Se hospedó 2 noches en mayo de 2025
Opinión verificada
10/10 Excelente
Anne Marie E.
28 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our stay at the house was remarkable. The house was beautiful and the grounds were even more incredible. There was so much to keep everyone entertained and big enough to give everyone space, if they needed it. The pool area was so much fun, everyone enjoyed the outside fire pit which provided the perfect ending to perfect nights with smores. Roy was always available and super responsive. Will definitely stay here again. The trip was for family vacation, 6 families with ages ranging from 7-80
Anne Marie E.
Se hospedó 3 noches en julio de 2025
Opinión verificada
10/10 Excelente
Christopher S.
9 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Good Times
We rented the property for an end of summer staff retreat. The house is HUGE with so many great areas to hang out for small groups or as a larger group (we had 20 people). Outdoor seating areas and the pool are fantastic. Location is great with easy access to New Braunfels and San Marcos.
Christopher S.
Se hospedó 2 noches en agosto de 2024
Respuesta de VrboOwner, el 7 sep. 2024
Thank you, Christopher!
it is definitely well laid out for larger parties. We appreciate the extra effort in leaving the property in great condition and look forward to your next visit. Thanks again! -Roy
Opinión verificada
10/10 Excelente
Miguel O.
4 sep. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Loved it!
Great communication from host (Roy). Property has just about any amenities you could ask for. Plenty of space for everyone. Will definitely be coming back!!!
Miguel O.
Se hospedó 3 noches en agosto de 2024
Respuesta de VrboOwner, el 7 sep. 2024
Fantastic to hear.
We will be happy to host your gathering, once again!
Opinión verificada
10/10 Excelente
Amber S.
19 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Big, beautiful Haus!
We celebrated my husband’s 50th birthday here. 40 people came for the day and enjoyed the large indoor party space and outside pool, hot tub and bar. About 15 of us stayed the night and there was plenty of rooms. Beds were comfy, house was clean, lots of amenities and a great location. The owner was great, lots of communication leading up to the event and gave me a tour when I arrived. We plan to rent it again in the future. Highly recommend!!
Amber S.
Se hospedó 1 noche en mayo de 2025
Opinión verificada
10/10 Excelente
Kassidy W.
15 sep. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing Sisterhood Retreat
Roy was amazing and let us have our chapter retreat at the property which included around 110 18-23 year old girls! We had so much fun at this place and we hope to be able to come back soon! We had so much fun having a scavenger hunt around the property and the spaces were able to hold all of us comfortably during the day! All of our sisters are so grateful to have had this experience at this place and didn't want to get out of the pool! Thank you so much for having us!
Kassidy W.
Se hospedó 1 noche en septiembre de 2024
Opinión verificada
10/10 Excelente
Carlos L.
5 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect Getaway off of I-35
Our host Roy was very helpful in getting us situated when we arrived. He was a very laidback host that was also accommodating which made our stay stress free. The house is amazing, it’s very large and the pool is perfectly accessible from all parts of the home. It is ready for whatever the occasion, relaxing peace and quiet or enjoying time listening to music while swimming or enjoying the hot tub. The house also had a very nice sound system which was another plus to our stay.
Carlos L.
Se hospedó 2 noches en agosto de 2024
Respuesta de VrboOwner, el 7 sep. 2024
Thanks again, Carlos, and we are happy to hear you enjoyed the visit! We appreciate the extra effort in leaving the property in great condition and look forward to your next visit. Thanks again! -Roy
Opinión verificada
10/10 Excelente
Vincent F.
5 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Awesome Rental Property
Hosted a golf trip with 24 30-something year olds. We loved the house and amenities. Billiard room and party room with card table got a lot of use. Sauna / pool combo in the morning got us feeling right before our rounds. Roy was awesome at showing us how to operate all of stuff in the house and answer any questions. If I could recommend two things it would be don’t skimp and get the good TP and maybe get some more bunk beds or cots / bedding as the guys weren’t thrilled about double bunking with each other.
Vincent F.
Se hospedó 2 noches en noviembre de 2024
Opinión verificada
10/10 Excelente
Francisco T.
27 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
5-Star Family Reunion Paradise!
Our group of 10 adults and 13 children had an unforgettable stay at Roy’s amazing home! From the moment we booked, Roy’s communication was top-notch, ensuring every detail was covered. The house was spacious and perfect for our large group, with plenty of room for all age groups to do their own thing. For the active bunch, we loved running to the stop sign and back for a quick 1-mile workout, hitting the gym, and relaxing in the dry sauna—bruh, as my kids would say! The daily cookouts at the cabana bar by the pool were a highlight, with corn hole battles (adults took the win!) and s’mores by the fire pit creating memories we’ll cherish. Life was good!Our family travels from different areas for an annual reunion to keep our bond tight across generations, and this place was the perfect setting. Roy checked in regularly to make sure we had everything we needed, which made the experience even better. We’re already counting down to next year’s stay! Highly recommend!
Francisco T.
Se hospedó 4 noches en junio de 2025
Opinión verificada
10/10 Excelente
DENISE L.
25 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a wonderful time at the Big Haus. The house was perfect size for our group of 20 or so. While a strange layout of the home it was nice. The pool was the big hit. On an honest note, for the price per night over over 2000, they do need to stock the home with daily necessities like, paper towels, soaps, spices, baggies, nicer towels pool towels, more trash cans, trash bags, etc. while most people will bring their personals and own food, this is a must for a house of this size. The game room needs to have couches in front of the fireplace and lounging area for people to chill and relax. There was not enough seating in the home to accommodate a large party. Roy was very accommodating and did get us everything we asked for. He also let us pop fireworks which was awesome to end our great crawfish season company trip. I would definitely recommend the home for any type of large event, however since it is a new rental, they do need to work on a few things. Thank you for letting us stay. We all had a wonderful time.
DENISE L.
Se hospedó 3 noches en julio de 2025
Opinión verificada
4/10 Mala
William D.
9 sep. 2025
Le gustó: Limpieza y check-in
Overall weak/ unsatisfactory stay. There were multiple health and safety hazards and broken tile and glass outside, sharp rocks around pool, insufficient towels and supplies and hardly any kitchen equipment for a house that size. Foul moldy smell coming from gym and back carpeted bedrooms. Upstairs A/C died at 1 :00 am was horribly hot. (Host said I should have called at 2:00am to fix have fixed -what?). We were out tubing all day so did not use AC all day! Host then used my VRBO insurance to pay to fix ac unit. Very shady. Only offer from host to remediate was a discount on next stay! Fat chance. Stay away - This place is not as advertised.
William D.
Se hospedó 2 noches en agosto de 2025
Respuesta de VrboOwner, el 17 sep. 2025
Thank you for the opportunity to respond to this review.
With all due respect, you were informed at check-in, during the physical walkthrough(in which you had the immediate opportunity to address any issues, which you did not) and mid-stay, via text.
We were not informed of even one issue until post-stay, at which point I received a text list of complaints, all of which were completely resolvable, had you communicated even once, as we were on-site, only 50ft away.
In addition, you didn't post this review until three weeks after check-out.
Fortunately, as shown in the 21 other 10/10 reviews, we are extremely attentive and accommodating hosts, as this is our only source of livelihood to support our family, and have proven to provide an exceptional experience, (hence, being on call and available for your entire stay).
However, this is only possible when notified.
There are over 150 towels readily available, with 25 initially stocked throughout the house.
If you need more, of this, or any kitchen supplies, toiletries, simply ask.
-Per our insurance policies, we are required to follow strict health, safety and legal guidelines and regularly audited(hence why the diving board was removed.)
Fortunately, I did not encounter a smell, prior to or following your visit, nor have any guest ever mentioned prior or following, however, this was most likely related to the AC, as that unit is a split system and also cools the area specified and if not properly cooling, can produce a foul smell, similar to a vehicle cabin blowing warm air.
-The AC has since been diagnosed, repaired and funded by(at the recommendation of the insurance you paid for), to cover the damage or repairs inquired during the visit.
Your guests set the thermostat at 62 degrees, yet the posted instructions state no lower than 72.
The purpose of insurance is to relieve both the guest(you), and property owner, from unexpected repair expense. Thank gosh it was covered, in this case.
Yes William, I expected you to contact me about the AC, as with any issue at any time of day, as mechanical failures do occur and that is my job, as clearly mentioned. Again, you did not, and instead complained online.
Although we appreciate the feedback, this is simply not an accurate representation of our property and dedication to satisfying our guests, an extremely stark contrast to virtually all other feedback over the last 1.5 years and therefore should be removed.
Thank you and God Bless!
Acerca del anfitrión
Anfitrión: Roy Kemi
My wife, Kelly, and I are Minnesota natives, who began our Texas adventure in San Antonio, back in 2016. We enjoy the outdoors with our children and look forward to accommodating each of our guests!
Por qué eligió esta propiedad
From our initial visit, we were convinced the location and property were quite unique and would accommodate large social and business gatherings, along with offering attractive on-site amenities.
Qué distingue a esta propiedad
The massive 9,000sqft Big HAUS is nestled on 18-acres and includes a significant list of indoor and outdoor amenities. Although only .7 miles from I-35, the property is easy to access, yet very quiet, peaceful and suitable for many outdoor events.
In addition, the property sits only .5 miles from the world-renowned Texas Ski Ranch, 4 miles from many major retailers and restaurants and 6.3mi from the historic Gruene, TX, which offers music shopping, tubing, food, etc.
Idiomas:
inglés, alemán
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes