Southern Comfort - Luxury Vacation Home

thank you for the 5 Stars we apprecate that. We hope to see you again. VESTEVA VACATION RENTALS

Hello Maribel we are happy that you enjoyed your stay, thank you. Hope to see you in the near future in one of our several vacation homes. Vesteva Team

Hello Linda, Thank you for your review on the property. We appreciate your feedback and we do take it to heart. I understand that you are upset about the additional people charge. As property managers we are always stuck in the middle between the property owners (who have a lot of expenses in maintaining their properties with many monthly recurring costs) and guests that are looking to have lots of luxuries and amenities. The additional people are being charged after the 4th one as the wear and tear of properties are different based on the occupancy levels. Houses that are much larger and sleep 8-12 people have much more wear and tear than do homes that sleep 4 to 6 guests. In regards to the electricity, yes it is the summer and the house is quite large. The $75.00 that is included in your weekly stay is a base allowance, anything that gets used above that amount is the responsibility of the guest. The property is equipped with the basics as far as starter packs go (soap, toilet paper, paper towels, sponge, dish detergent, laundry detergent and dishwasher soap). As far as spices go, we do not remove them, but leave whatever is left behind by the owner or guest. We do completely clean out the refrigerator for sanitary purposes. Regarding the Internet, you are the first guest to bring that to our attention, we will look into this, thank you for mentioning that along with the step leading down to the dock. Thank you, Vesteva

Hello Valerie Thank you for your review. We take each of them to heart and use them as a tool to provide a better service and to improve the properties where needed. Thank you for pointing out that the bedroom doors would not latch. This has been addressed since you stayed in the property. Regarding the property manager not showing up the day after your arrival, we state in our arrival instructions that if you are comfortable at the property and have no questions, then please send a photo of the electric meter. This way our property manager will not stop by the day after your arrival. If however you do have questions, please do not send a photo, this way the property manager knows to come out for an onsite check in with you. The pans for the stove top are indeed special induction pans and they have to fit the burner, otherwise they will not heat up. We hope you enjoyed your stay, and we look forward to seeing you again in the future. Tks, Vesteva

Thank you Cheryl for the great review. We are happy that you liked the house. Hope to see you soon. Vesteva Vacation Rentals Eva