Condado Ashford Ave Waterfront Retreat Pool & Beach Access Parking, Backup Power

During this guest’s stay, a transformer explosion caused a temporary, area-wide power outage affecting the entire Condado neighborhood, including nearby hotels and residences . This was a public utility issue beyond any individual property’s control. Our apartment is equipped with an EcoFlow battery backup system as an added amenity. The sudden electrical surge triggered its automatic safety shutdown — a built-in protection feature designed to prevent damage. Power was restored later that evening. We remained responsive, transparent, and available throughout. We take pride in maintaining a well-equipped, professionally managed property and in providing clear communication to our guests. We appreciate future guests understanding that city-wide utility interruptions, while inconvenient, are outside the control of any host. We respectfully note that our property is a privately owned, fully equipped luxury apartment — not a hotel Londres in the very same prime area as Condado’s main luxury hotels. We offer a high-end residential experience in Condado at a fraction of the cost of a five-star hotel We ensure that the images precisely reflect what each guest will find upon arrival, including the layout, furnishings, and common areas, to guarantee full transparency in the booking experience.