Clean, modern rental in great location. Very clean on arrival; beds were large and comfortable with supportive mattresses, A/C was quiet and effective.Stay was overshadowed by a number of issues. Haustays market themselves as locally based and responsive, but this was not our experience. Calls were to an impersonal call centre, email responses were slow, and issues were not dealt with effectively. Faulty electric blinds reported on arrival remained unfixed throughout our 10 day visit.More significantly, there in an ongoing hot water issue, e.g. hot water is available but is unreliable. En-suite shower runs cold after 2 mins. Raised daily during stay and repeatedly told the issue was resolved, despite continuing to experience it daily.Property is located directly opposite the beach but across a busy four-lane road. The road noise is noticeable when outside, although it did not significantly affect sleep. Property sits below road level so view is passing vehicles not ocean, and you need to cross the road to enjoy the views.Noise from the upstairs unit is significant. Sound insulation between the properties is poor, and can clearly hear conversations, footsteps and furniture. None of the guests above were noisy, but normal day-to-day activity was audible and occasionally disturbed sleep.The kitchen is ok but had no kettle. Dishwasher is tiny and requires multiple loads. Apart from the kitchen’s high-top dining table, there is nowhere inside to relax and watch television.