6/10 Aceptable
Krista K.
14 nov. 2024
Le gustó: Check-in, comunicación, ubicación
No le gustó: Veracidad del anuncio
Underwhelmed
Maui Banyans is a great complex. Clean pools, amazing grounds and great location.
We’ve stayed there several times before. This VRBO was disappointing for the amount charged.
Patio wasn’t well kept up, most of the gear provided like chairs and snorkel stuff was so old it was rusted/unusable. Really old food in the cupboard and fridge. Both A/C units ran , but did not cool the rooms. This felt like one of the most frustrating things because when you pay hotel prices you expect for things to work well. We killed at least 12 cockroaches over the week and a half we were there and there is a warning about it on the welcome info so we kept our food in closed containers. One or two- no big deal…12?!
The last thing that was wrong was that one of the showers would not drain at all. I reached out to the owner about this and they sent a plumber the next morning, but after they fixed it you still couldn’t shower for more than 3 mins without overfilling the shower.
I feel like it shouldn’t be the renters job to report all these problems when they come to stay.
Long story short it felt like a place where cleaners come in between guests, but the owners must never be there to check in on things.
This vacation was a splurge for us and I am really upset that I went through VRBO and a private owner because the people we traveled with stayed in the same complex, went through Costco so it was a lot less money, had a mid-week cleaning, and had a MUCH better condo.
Krista K.
Se hospedó 9 noches en octubre de 2024
