I vacationed here with my husband, 3 year old, and 1 year old. Overall, we had a great experience. The facility is amazing. Parking is good, no long walks, easy access to all the pools and beach, and nice gym. The resort is clean and we love the amenities like the lazy river and splash pad. Even though it was crowded, it didn’t seem too bad since there were so many pools and options to spread out.
Now on to the actual room. Very spacious, perfect size for my family of 4. The bathrooms are large and the room was very comfortable. The beds were comfortable as well. The balcony view was great. We just had a couple minor complaints with our stay. First, the only blankets provided were extremely thin, basically the same weight as a top sheet. There were no extra blankets in the room, so I didn’t really think this was sufficient. I actually went to Walmart and bought a comforter. I recommend bringing your own, because what’s provided is just not enough. Additionally, there was no dish soap in the room. They provided two dishwasher pods, but there was no actual dish soap if you want to quickly wash a pan. There was also no hand soap provided in any of the bathrooms. We used the bars of soap that were provided, but it would have been nice to have some hand soap. Lastly, we could not get the tv to work. The main tv in the living room was massive. We just wanted to be able to watch it in the evenings or let our kids watch it in the early morning hours. There were 6 remotes sitting on the entertainment center, but literally none of them worked. We could not get the tv to work the entire trip. We tried to reach out and contact the managers via message, but no one responded. All minor issues, but this is why I give it a 4 instead of a 5. We would definitely stay here again but would just bring those things I mentioned. And also try to get the tv thing sorted out.