53 Greensward Road por Akers Ellis Rentals

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have to opportunity to welcome you back for your next trip to Kiawah.

Thank you for your comments. Please again allow up to apologize for the issues experienced during your stay. I know our team worked very hard and did their best to remedy the situations as the arose, and I do see that we offered compensation for both problem and hope that that help to improve your time on the island. We hope to have the opportunity to welcome you back and improve upon this experience. Kind Regards, Akers Ellis Management

Thank you for taking the time to leave the feedback. We are truly sorry for the issues experienced with the pool heater during your stay. While we unfortunately have to operate on the schedule of third party vendors for that type of scenario, we are glad that we were able to offer financial compensation. We hope that you enjoyed your time on the island otherwise!

We are sorry to hear of your continued disappointment with this home. Contractors have inspected the floors and found that the top layer of the subfloor is popping up slightly, but no issues with the main layer of flooring. They are checking it further and securing as needed but found no safety concerns. We also re-inspected the area mentioned of the ceiling. It has been patched in the past, but there is no active leak or issue that would alter our guest's stay. Unfortunately, painting does take time and we have not had the opportunity to do so with a busy rental season underway. We do apologize for any issues you found with the bedding. All had been freshly laundered, with any extra bedding being stored in the closet in case needed. Our team does make every effort to also keep up the exterior of the home, with it being power washed routinely when available, leaves being blown off between guests, etc. With consistent summer storms like the ones experienced during your stay, it is not always possible to do so between guests and keep debris away. However, I can ensure and advise that it has not been neglected. We did offer additional assistance, and unfortunately, were not made aware of many issues you expressed until after your early departure. We make every effort to address concerns as we are made aware of them, whether it be cleanliness, maintenance or otherwise, and we were unfortunately not given that opportunity in this case.

Thank you for your feedback! We do make a point to keep up with the outdoor areas in several ways, power washing in the off season, blowing off leaves, etc. Unfortunately, there was a fairly heavy storm on your stay of arrival, and we were not able to complete our normal process. I will pass your comments to our property management team so they may investigate and address any issues that haven't been already.

We are sorry to hear of this issues you experienced during your stay. We always strive to have our properties adequately cleaned and stocked prior to arrival, However should anything ever be missed, we are happy to address it as soon as we are made aware of such. Unfortunately, it does not appear in this case that we were given the opportunity to do so during your stay. I have sent your comments to our property management team and housekeeping partners to investigate and be aware of for future stays.

We're happy to hear that you enjoyed your visit. Our maintenance staff will address the sliding doors to ensure they are sliding properly, thanks for letting us know!