Toes in the sand - 1/2 Block to the Beach

Detailed directions were provided, including a video showing how to lock the door by simply lifting the handle and turning the key. Very simple.Had you communicated that you were still having difficulty, I would have gladly walked over and demonstrated it for you. The ceiling fans also have adjustable speeds controlled by a button on the wall switch. Again, had you reached out, I could have quickly explained how to increase the speed. We make every effort to assist our guests, but we cannot resolve concerns that are never communicated to us during the stay—especially when the solutions were a simple push of a button and a simple turn of the key. :)

Thank you for confirming that the listing clearly states the home does not have air conditioning . We do have heat.... Unfortunately, several other statements in this review are inaccurate. The portable AC unit DOES work. It was left by a previous guest as a courtesy and is not an advertised amenity. You were provided with clear instructions on how to properly operate it, including how to secure the exhaust tube. The issue was not that the unit did not work, but that you had difficulty following the instructions provided. Additionally, each room has a ceiling fan, and box fans are also provided throughout the home to help with airflow. It is interesting that you chose to criticize the cleanliness of the fans when the home was left in a considerably messy condition upon your departure. We were extremely responsive throughout your stay and repeatedly attempted to assist you. Unfortunately, this was a difficult hosting experience, particularly when complaints were made about amenities that were never advertised and instructions that were provided were not followed.

Fantastic guest to host!!

Not the most pleasant guest to host. The guest had difficulty reading and following information and instructions that were readily available. We provide all pertinent details such as check-in time, access codes, and property features in advance—but it’s important that guests take the time to review /read them. For example, the listing clearly states that the property does not have air conditioning.That is why guest could not find it. We also do not provide written receipts, as all payments are handled directly through the booking platform. The front door lock is simple if you follow the directions/video. Agan you must read. Communication throughout the stay was poor. We regret that your companion did not join you, and hope future stays elsewhere are more to your liking.