Casa completa

Brand New- Romantic, Fully Loaded Relaxing 2 Bedroom for 1 or 2 Couples

Galería de fotos de Brand New- Romantic, Fully Loaded Relaxing 2 Bedroom for 1 or 2 Couples

Terraza o patio
Exterior
Alberca
Terraza o patio
Exterior

Opiniones

10 de 10,
Excepcional
2 habitaciones2+ baños6 personas232.3 metros cuadrados

Servicios principales

  • Estacionamiento disponible
  • Secadora
  • Alberca
  • Tina de hidromasaje
  • Lavadora
  • Asador

Explora la zona

Ver en el mapa
St. John
  • Parque Nacional de las Islas Vírgenes
    ‪7 min a pie‬
  • Playa Cinnamon Bay
    ‪18 min en auto‬
  • Bahía Trunk
    ‪27 min en auto‬
  • Saint Thomas (STT-Cyril E. King)
    ‪72 min en auto‬

Habitaciones y camas

2 habitaciones (para 6 personas)

Habitación 1

1 cama Queen

Habitación 2

1 cama King

2 baños, 1 medio baño

Baño 1

Excusado

Baño 2

Excusado · Solo regadera · Regadera exterior

Baño 3

Excusado · Solo regadera

Ambientes

Deck o patio
Cobertizo o lanai
Regadera exterior
Cocina
Cocineta
Con balcón
Jardín
Área de comedor

Información de la propiedad

Brand New- Romantic, Fully Loaded Relaxing 2 Bedroom for 1 or 2 Couples

Sea Palace Retreat is a brand new, not shared, private, over the top comfortable, fully loaded 2 bedroom, 2.5 bath rental villa, just opened for 2016/2017, for you to enjoy the most amazing vacation the beautiful island of St. John has to offer. Located in Coral Bay, which was just placed # 4 by New York Times Top 52 Places to Visit in 2016, is the quieter, more preferred side, most return travelers little secret, away from the busier Cruz Bay side. Due to the success of it's neighboring, totally private (not shared) In Harmony Retreat-a relaxing, couples 1br rental- next lot over, the owner was encouraged to have a 2 bedroom, so his large number of return guests wish to travel with another couple or family member, they could have something to accommodate. Well, he took their advice and after 5 years of building Sea Palace Retreat, it's finished! Already has bookings from just passer by inquiries, return guests, word of mouth and really books up fast. It's unique design has modern, rustic, gothic, and even castle like characteristics with ruin touches of historic St. John. It is a solid concrete/ stone, non- creaky, well built vacation villa with all the amenities one could need on for a relaxing vacation. The beautiful, Caribbean style, custom stone work throughout, granite and marble counter tops, and vanities, Italian porcelain tile, stoned outdoor shower in the master bath to waterfall like glass in lower level bathroom, guests will enjoy comfort and unique features. There is a modern king size bed in the master suite, a queen in the lower level along with a double futon and 2 large sofas, if needed. A modern, gourmet kitchen and a handy lower level kitchenette will make any one who likes or dislikes to cook on vacation, content. A beyond normal, huge spaced deck with bar, comfy outdoor furniture and stoned powder room, to enjoy the simply amazing, never ending views. One can get plenty of sun as well on the lower, large, sun deck. Enjoy the fun, enticing, refreshing salt pool to sit or lounge( no dried out hair/ skin) or step into the warm, rejuivenating, spa pool under the vast starry sky at night. There is a barbecue grill and picnic bench for fun backyard cookouts ( one of the few rentals that has a yard)with infinity views and even an outdoor shower in front, to wash off from beach. Pick fresh fruit & herbs from the surrounding Caribbean fruit trees or have a romantic dinner on the two- top along the deck railings, just like the top restaurants. A large, flat screen, smart tv with free netflix and high speed internet are provided in the main living room as well as cable tv with vcrs/ movies in bedrooms and lower lounge. There are 2 powerful air conditioners in each bedroom that can handle either entire floor if desired, but most guests get enough cool from the soothing, gentle trade winds, where this home is located on Seagrape Hill. Also keeps bugs away, unlike the lower positioned homes. Paved roads right up to villa. The home can be rented as a 1 level master suite bedroom with lower pools and decks or bring along another couple, friend or family member to enjoy the 2nd bedroom level with separate entrance pathway along side of house or use the wide, spiral stairs. There is enough communal space for all to spend time or escape and have their private time. No children and only teenagers over 16. One or two couples are preferred but additional bedding can be provided for more than 4 with a charge. The owner is experienced in vacation management, having owned and managed several, he knows what renters need and desire. Come discover this amazing, brand new rental, to serve as your deluxe, tropical vacation retreat. Calendar is filling up fast with this new addition to St. John, the wait is over, open for your travel needs-a memorable, relaxing, comfortable vacation with all the bells and whistles, in a prime location! If next door In Harmony Retreat happens to be available, you could rent both places to be close to your travel companions as well, but private. Sea Palace Retreat has it all- to retreat and get away from it all!

Agrega fechas para ver los precios

Servicios

Alberca
Tina de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis

Propiedades similares

Reglas de la propiedad

Flexibilidad disponible para la hora del check-in (contacta al anfitrión antes de tu llegada)
Flexibilidad disponible para la hora del check-out (contacta al anfitrión para coordinarlo)
default

Niños

Solo para adultos
Prefer children over 16
default

Eventos

No se permiten eventos
default

Mascotas

No se aceptan mascotas
default

Fumar

No se permite fumar

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Avisos importantes

Se recomienda acceder a este hospedaje en auto.

Información de la zona

Saint John

esta villa se encuentra en Seagrape Hill, Saint John. Además de apreciar la belleza natural de Parque Nacional de las Islas Vírgenes y Playa Cinnamon Bay, aquellos que deseen hacer una actividad pueden ir a Tortola Cruise Ship Port. Acércate a la fauna de la zona con actividades como paseos a pie por la naturaleza y avistamiento de aves.
Sección del mapa
St. John

Qué hay cerca

  • Parque Nacional de las Islas Vírgenes - A 7 min a pie - 0.6 km
  • Playa de Maho - A 9 min en auto - 6.1 km
  • Cinnamon Bay - A 16 min en auto - 7.3 km
  • Playa Cinnamon Bay - A 18 min en auto - 9.9 km
  • Bahía Trunk - A 27 min en auto - 11.0 km

Medios de transporte

  • Santo Tomás ( SPB-St. Thomas Seaplane Base) - 95 min en auto

Restaurantes

  • ‪Skinny Legs - ‬A 9 min a pie
  • ‪The Windmill Bar - ‬A 20 min en auto
  • ‪Shambles - ‬A 20 min en auto
  • ‪Maho Crossroads - ‬A 11 min en auto
  • ‪Paddle-In Tiki Bar - ‬A 11 min en auto

Preguntas frecuentes

¿Hay alberca en Brand New- Romantic, Fully Loaded Relaxing 2 Bedroom for 1 or 2 Couples?

Sí, la propiedad cuenta con alberca. Podrás disfrutar de albercas climatizadas.

¿Brand New- Romantic, Fully Loaded Relaxing 2 Bedroom for 1 or 2 Couples acepta mascotas?

No, la propiedad no acepta mascotas.

¿Dónde se encuentra Brand New- Romantic, Fully Loaded Relaxing 2 Bedroom for 1 or 2 Couples?

Esta villa se encuentra en Seagrape Hill, a 15 minutos a pie de Emmaus Moravian Church y Parque Nacional de las Islas Vírgenes. Hurricane Hole y Monumento Nacional Arrecife de Coral de las Islas Vírgenes también se encuentran a 2 km (1 mi).

Opiniones

10

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 73 de 81 opiniones
Puntuación de 8, es decir, Bueno. Basada en 8 de 81 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 0 de 81 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 81 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 81 opiniones

10/10

Limpieza

10/10

Check-in

10/10

Comunicación

9.8/10

Ubicación

9.8/10

Veracidad del anuncio

Opiniones

10/10 Excelente

James T.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great property very convenient to Coral Bay and beaches. Paul was very helpful on arrival and throughout the trip. Great pool, very refreshing at the end of a day of beach or trails. Great views of the bay, and beautiful sunrise from the back deck.
Se hospedó 7 noches en julio de 2025

10/10 Excelente

Michelle B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Words cannot describe the beauty of this house, pictures do not do it justice. We had an amazing time celebrating our 20th wedding anniversary from snorkeling every single day driving around in our Jeep checking out the cute little restaurants and then relaxing at night watching the moon and enjoying the pool. We will definitely be back to this beautiful gem of a house. Definitely check out the Windmill Bar!! The most amazing views!!
Se hospedó 6 noches en agosto de 2025

10/10 Excelente

Mark V.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing week at Sea Palace. We are definitely a Coral Bay family and St.J is really just a magical place. It's our 2nd visit and stay on Sea Grape Hill and its tough to beat. Really preferred this location from our previous as offered cooling breezes and an super view of Hurricane Hole. Special shout out to prop mgr Paul for being very responsive and to our new best buddy Sebastian.
Se hospedó 8 noches en julio de 2025

10/10 Excelente

Shauna S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Highly recommend

Worth the hike up the hill! The views were amazing.
Se hospedó 6 noches en mayo de 2025

10/10 Excelente

Emily B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

We will be back!

It was a beautiful place to stay. We had everything we needed. Paul was an amazing resource and really knowledgeable about the island. There was an amazing breeze the kept us comfortable on the back deck and Maine part of the house, the mini split air conditioning in the bedroom worked perfectly to keep us cool in the bedroom at night! We will definitely return
Se hospedó 8 noches en junio de 2025

10/10 Excelente

Bobbi P.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

July

Excellent stay. House was clean and fully stocked for our needs. We cooked dinner there every night and always had what was neede, even an extra propane tank for the grill. Greg was very responsive and Paul was very helpful and was immediately there when we needed him. The pool was great! the jacuzzi/ hot tub was warm, but never did warm up or turn on. The only thing i would say is bring bug spray if you get bit by bugs frequently, and bring a small fan. The bedrooms are air conditioned but the rest of the house is not and it was quite warm. We were there the last week of July. Other than that it was a wonderful stay.
Se hospedó 7 noches en julio de 2025

10/10 Excelente

Rebekah R.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Incredible Views, couldn't ask for anything more

We loved this house. There were thoughtful touches everywhere and a lot of amenities we appreciated. It was very homey and a good place to call home base. Some of the furniture could be updated and the hot tub is not a hot tub. It's a warm pool with soft jets. The property manager Paul was very prompt with advice and help. We would definitely stay here again!
Se hospedó 7 noches en abril de 2025

10/10 Excelente

KELLY E.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

St John Fun

Loved our stay. The house was great. Paul was the best!
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Daniel P., Maynardville, TN

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect getaway

This was an amazing place for two couples. Highly recommended!
Se hospedó 6 noches en abril de 2023

10/10 Excelente

Lindsay J., Wauconda, IL

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing views!

We had a wonderful trip. Paul and Greg were great to work with. The property was excellent and the view even better. Thanks for a great stay!
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Kevin K.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful Property and Views

Property was as advertised with an awesome view of Coral Bay. The property manager Paul was great to work with and very responsive.
Se hospedó 7 noches en enero de 2023

8/10 Buena

Geoffrey G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Easy Manual Antonio Stay

Overall our stay was good. Kim went out of her way to make sure all of our arrangements for tours were met. Communications were great. Our only issue was that some household items were dated and needed attention. The location of the property was perfect, halfway between Quepos and Manual Antonio Park. Great sized accommodation for two couples.
Se hospedó 6 noches en enero de 2023

10/10 Excelente

Missy C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nothing Short of Magical

Our stay at Sea Palace was the perfect 1st visit/honeymoon home on St John. The views. The location. The hospitality. The cleanliness and layout of the house. We had the perfect combo of options to sightsee and chill. Coral Bay was the most amazing place for us, and renting a jeep was the right call. Paul was a top-notch property guru, and Sebastian the cat was the best hangout companion. We are already planning our next trip back, and are so grateful for this experience of a lifetime. You won’t be disappointed!
Se hospedó 5 noches en octubre de 2022

8/10 Buena

Cliente verificado

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Clean and well stocked!

The villa was beautiful. It was very clean and well stocked with everything you would need. I liked how there were flashlights plugged in throughout the house in case of power outages. There were coozies to take to the beach and even plenty of sunscreen. The breeze was lovely and the outdoor patio/deck was beautiful and comfortable. The view was spectacular. One thing to note is that there is a lack of privacy if that is something you’re looking for. It didn’t bother me, but you can the neighbors from the pool and and deck. There are 3 houses close by and you can see on their decks, vice versa. We really didn’t see much of the neighbors. Overall it was a great villa and I would stay again. We loved the villa cat, Sebastian!
Se hospedó 7 noches en septiembre de 2023

10/10 Excelente

Lisa G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Where to begin..

I cannot say enough good things about the property itself .. or the wonderful communication throughout the rental process with Greg and Paul. The entire experience was 10/10 and exceeded all expectations. Also - I did want to mention I was concerned with renting the listing due to mentions of the cat on the property due to being allergic (anaphylaxis allergic) and I am happy to report Sebastian warded off the birds but kept his distance. The property was clean and the view was breathtaking. If you have the opportunity to book. Do it. Thank you again Greg Paul and Sebastian. It was an unforgettable trip :)
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Rob T.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful house in paradise

A beautiful spacious home. It has a flat parking space which is a huge plus for St john. Upper bedroom with an outdoor shower. My wife and I stayed in the lower unit that has a small kitchen and an indoor shower and bathroom, The bed was very comfortable. the Main kitchen and living area are spacious with a full sized fridge that has both an ice maker and water if you wish to use. We purchased some ice form love market for our drinks. Access to the lower unit is either down a spiral staircase off of the upper deck or walking along the side of the building on the outside. There is 6 beach chairs with a wagon and also a cooler with wheels, that we made use of. Paul is the host and is very polite and willing to assist us with any questions or concerns. The house was perfect for our needs. we hope to reserve this house again.
Se hospedó 9 noches en febrero de 2023

10/10 Excelente

Jeff L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing vacation and location!

This was our first trip to St. John, but we will definitely be back! Pictures do not do this property justice! It was amazing from start to finish! We were supposed to go with another couple, but unfortunately they were unable to go so we only used the top floor. However... if they had gone it would have been perfect because the bottom floor is it’s own private space. Greg was super nice and very friendly... he met us for checkin and he covered everything and entertained all of our questions. He was available if you needed any additional help, but the house was so perfect that it really wasn’t necessary. Communication with him was a breeze! The house was immaculate and stocked with everything you could need... the beach chairs, umbrellas, and snorkel gear were a bonus! The views are truly spectacular and the outside grounds were perfect... you could relax on in the shade of the covered deck, swim in the pool, or enjoy the sun on the outside deck and picnic area! This was truly one of the best vacations we have ever had and one of the best vacation homes we have ever stayed in!

8/10 Buena

lisa p.

Le gustó: Limpieza, check-in, comunicación y ubicación

Beautiful views, wonderful property manager

Despite arriving hours before a Tropical Storm hit, we were able to make the best (for the most part) of our stay. Sea Palace Retreat offered wonderful views and was well appointed. The house was clean upon arrival and we appreciated being able to mail a package in advance. Paul was a wonderful property manager and attentive to our arrival and needs throughout our stay. We are used to more privacy than offered here - which sits almost directly above a neighboring house and looks down on that house's deck. Power went out several times - once for 2 days - but obviously not the property owner/manager's fault. I was told there is a generator but it was actually an inverter that could only run the refrigerator and required a cord to be run in through the main door which prevented us from locking the door during the 2-day power outage. During this time, we had no running water and had to use a bucket of water (from the pool) to flush the toilet. The listing shows there are "2 powerful air conditioners in each bedroom that can handle either entire floor" which is not accurate - there was 1 mini-split AC in the main level bedroom and upon arrival we were told it would not cool the entire floor and definitely found that to be true. Mid-80's with high humidity were a bit too much for the mini-split to keep up with so it was quite warm in the house even when the power was on. Hot tub didn't get warm, no jets. Recommend a 4WD to access the property but deck views are amazing!
Se hospedó 6 noches en agosto de 2024

10/10 Excelente

David H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Heavenly

This is a beautiful home for your visit to St. John. The balcony and a pool overlooking to separate day views are unmatched. There were only two of us on the trip, but this home could’ve easily fit a larger group. We love the seclusion of the east side of the island well still being close enough to restaurants and he read access to North Shore beaches. I would highly recommend this rental.
Se hospedó 6 noches en julio de 2025

8/10 Buena

david m.

Le gustó: Limpieza, check-in, comunicación y ubicación
Se hospedó 10 noches en mayo de 2025

10/10 Excelente

Ashley G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Spectacular Views and Immaculate Home

This home is absolutely beautiful! We loved the spacious Lanai with the amazing views. This home was fully stocked with everything you could possibly need for your trip, I have rented over 20 VRBO's and no other property comes close to offering what this home does. The property was very clean and the beds were comfortable. It was extremely nice to have a washer and dryer as well. The property manager, Paul, lives near by and is a great guy and is super helpful as he has lived on island for quite some time. If you are looking for a great experience in a peaceful community look no further!
Se hospedó 7 noches en febrero de 2025

10/10 Excelente

Helen G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful!

The property is beautiful with wonderful views. Very comfortable. The property manager was very responsive and helpful. Highly recommend!
Se hospedó 6 noches en julio de 2024

10/10 Excelente

Laura L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Absolutely Amazing!

We are so pleased with our stay at Sea Palace. The house had everything we needed and then some. We never turned the AC on, had open windows and a lovely breeze off the bay all week. Sebastian, the cat, visited us daily, which we adored. It was quite difficult to say goodbye to him at the end of the week. Beds were comfy, kitchen fully stocked, amazing outdoor shower, incredible views from the upstairs patio, refreshing pool and hot tub. Goats, chickens, deer, Sebastian, and another young cat made the rounds daily. Plenty of privacy from the neighbors. Stunning views of Coral Bay and Hurricane Hole. So many stars at night. A great homebase after beach, snorkeling, and hiking adventures. We're already planning a return trip and plan to book this house again!
Se hospedó 7 noches en junio de 2024

10/10 Excelente

Phil B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great view of Coral Bay and National Park

The property is well maintained and clean. We liked the location in Coral Bay. The entrance to Seagrape Hill is right above Skinny Legs... We walked it, but do not recommend! Very steep hill. The property manager was great. We enjoyed our stay even with an unplanned power outage. It comes with the time of year, but the one critique of the property would be to have AC in the main kitchen area. We found it quite hot in the evenings, even with all the fans running and windows open. Otherwise, no issues! Bedroom AC worked great, and we enjoyed use of the washer/ dryer during our stay.
Se hospedó 8 noches en mayo de 2024

10/10 Excelente

Suzanne B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Relaxing Couples Getaway Villa

The property is lovely, spacious covered porch for outdoor living, air conditioned sleeping quarters, and a pool and a hot tub of which we made liberal use. There is also a sweet friendly cat who came running to greet us and cuddle each evening. The property manager was very attentive to our arrival and had the house open and breezy for us. This location is ideal for spending time on the beaches and bays on the east and south of the island. It’s also quite close to Coral Bay restaurants, in fact you can walk to Skinny Legs and Rhumblines if you don’t mind the steep slope back up at the end of your meal! The road up through the neighborhood is paved although hairpin curve twisty, try to arrive during daylight hours for your first time up it. One thing that is not clear from the pictures is that the house is part of a small gated compound along the hillside with I think four other villas directly on either side and in front of it and across the shared drive from it. If you are on the upstairs porch, you can see and hear onto the side decks of two of the houses and they might see and hear you. This did not bother us but sometimes people want complete solitude and this is not quite off the grid. We did not use the downstairs apartment as there were only two of us. One other comment. The stairs from the downstairs are outside, they are the same stairs you use to get from the main living quarters to the pool, and they are a narrow spiral metal stairway, which might not be ideal depending on your mobility.
Se hospedó 7 noches en noviembre de 2022

Acerca del anfitrión

Anfitrión: Greg Kinslow

Foto de perfil del anfitrión
The owner has managed several top St. John rentals thus built his first-In Harmony Retreat, which is a very successful, popular couples 1br villa. Having been encouraged for a demand from his guests to bring others, Sea Palace was planned and built over the last 5 years. It was designed through years of experience in the travel and entertainment business. The owner is also a professional musician and has worked at most of the villas, playing events and parties over the last 20 years, so has had allot of design influence for what works and does not.

Por qué eligió esta propiedad

Has everything you need for an extraordinary vacation on beautiful island of St John in the Virgin Islands. Not shared with anyone but whoever you bring to choose to spend your vacation with! Perfect place for 1 couple or rent the lower level br with another couple. For 1 couple, you have access to the whole place, just lower bedroom will be locked, since you won't need it. One of the few rentals on St John that has a yard. Paved roads right up to villa and amazing views.

Qué distingue a esta propiedad

Sea Place Retreat has all the features to make one or two couples have the most enjoyable, peaceful vacation in a great, quiet location with amazing, million dollar views. So far, most guests are booking to come right back next year.

Idiomas:

inglés

Anfitrión Premium

Se distingue por ofrecer una buena experiencia a sus huéspedes