2 Bdrm 2 Bath Condo 2 Large Patios Neighboring Balboa Park

I am sorry your expectations were not met with your first experience with VRBO!! Regarding the furniture comfort, others have told me otherwise and I feel that way, too. The L shaped living room couch is great for watching tv and napping as well as the recliner. Maybe you did not know it was a recliner? Outdated comment, I can tell you that I have intentionally made a point to have more than 50 photos posted and a walk through video so you have you will have the best awareness possible especially being that my condo is a long term stay with a minimum of one month with some staying five months or more. I definitely do not feel the condo is outdated. I am sorry you felt this way. I was sad to hear that was mildew found in the detergent drawer of the front load clothes washer and that there was mildew in the dishwasher airline that has a vent at the top of the kitchen sink. Fortunately, these were both easily remedied right away. My experience and others have found the internet speed and consistency to be very good. I wish I had known so I could have helped. You might have been using the wifi signal for the apple airplay that used for the for eight ceiling speakers, which is slow and old technology used just for the music from your apple products. If I had known, I would have told you to connect with the very high functioning modem router that delivers 100mb plus download speed with over 200 plus upload wifi wise and faster with the direct ethernet cable. I hope your expectations are exceeded with VRBO going forward and not soured! I have been doing this since 2016 and have taken steps to steadily improve the condo based on feedback. Thanks for taking the time for your feedback and happy travels!

Hi Jason, Thank you for taking the time to write a review and such a detailed one with kind words about your ~1.5 months. It was a pleasure to have you and your family. I appreciate that you take care of my place the way that you did and how smoothly everything went! Best, Rich

I'm so sorry to hear about that you two were not extremely satisfied! If I would have only known about any issues early on, I would have contacted my on call handy man to assist. He could have removed the four Ikea Frakta Storage Bags that you believe were emanating a smell in the 12 ft wide custom closet and placed the ionizer in there. I am empathetic because I have a very sensitive nose myself. The only feedback I received was in the beginning about trouble with the garage door opener and that the unit is very lovely with great balcony space. If I had only known about this issue, my handy man could have removed the blue zippered ikea bags in five minutes and I would have even asked the property manager to switch mattress for you liked! I am sorry this stained your entire experience. I am empathize with you because I sensitive to smells myself. As the owner, I would like to note a few things for anyone reading this review. I do live in this condo about 25% of the year (3 consecutive months in the last year) and as a result, there are bonuses to whoever else should stay here. There are many comforts and upgrades you would not find in another rental home. My condo is not a hotel, but a home rental. There are cabinets that are locked, but there are not personal pictures or or any clutter. Some perks that come along with renting my condo that you might find in most are the home stereo system with speakers in each room in the ceiling including the shower that can be used with your Bluetooth phone or iPad, a stereo unit in the dining are that can be used 1/8” jack, iHome stereo alarm clock for an iPhone and an adjustable bed in the master bedroom, dimmers in every room, a magic bullet blender, reverse osmosis water filter, access to two mountain bicycles, and more. I am assuming some or most of these items are not found in a house rental. I am sad there were not highlights or nice features in the review about the condo being well kept, nice high ceilings, all conveniences, located steps from Balboa park and walking trails in the neighboring canyon, 1 block from a 25 tennis court facility, or just a few minutes from interstate 5. I think both parties learned something. I believe it is best to communicate in the beginning of any relationship something that is turn off and a potential deal breaker rather communicating it at the end when it is too late. I wish this couple the best and I am sorry that your time was not up to your expectations in my home. Cheers!