5 Bedroom Oceanfront- Huge Decks, Expansive Views!

Hope to see you again soon!

Thank you. We hope to host you again next year!

I am sorry you did not enjoy your stay. Though some of your comments are helpful and I will pass them on to our cleaning company, some are gross exaggerations and your complaints only started once we informed you that we could not accommodate your request for a late check out. The building is 3 floors with parking underneath. It is not 5. Our unit is half of the 2nd floor and the entire top floor. You should have been inside after 2 flights of stairs. We do have a residential elevator. This is a standard size residential elevator. I am sorry if you found it small. I highly doubt anyone had to crouch in the elevator as one of our family members is 6'7" and he fits in the elevator. I used the elevator after your departure and there were no issues. It must have been user error. We provide detailed operating instructions. It is clear in our materials, we provide linens and you pay for a cleaning but daily service is not provided. We also provide 1 set-up for the rental- All 5 of the bathrooms have 1 roll of TP, a roll of paper towels in the kitchen, 2 garbage bags, a dishwasher pod, a laundry pod and each bathroom has soap/shampoo/conditioner. Again, you did not express concern until you were checking out and advised us you were not cleaning out your food items in accordance with the rules. Thank you for your concern re: the structural integrity of our home but we have a report from a Structural Engineer that the building has no structural issues obtained for a recent project. The house was designed to move but I can assure you that you did not get “almost get knocked out of bed”. I was at the home after you left and stayed there through hurricane Ian. I did not fall out of bed. The bug you found were Water Bugs that are very common on the beach and most likely came if the master slider was left open. Regular treatments are performed. I saw some water bugs outside after the storm. I called our service provider for an additional service.