Overall, we enjoyed our stay and there were definitely some positives. The location was excellent—close to everything we wanted to do—and the house itself was very clean and well-maintained upon arrival.Unfortunately, our experience was overshadowed by several issues with the property’s management. The exterior doors were difficult to lock, which was frustrating and made us question the security of the home. Shortly after we arrived, the property manager asked us to take photos of a mark on the floor because the previous guests had apparently caused damage and failed to report it. While we were happy to help, it was an unusual request that made us feel like we were documenting the condition of the property rather than simply enjoying our vacation.The most concerning issue involved the HVAC repair. Midway through our stay, we were informed that an HVAC technician would be coming to service the air conditioner. We were then told that we didn’t need to be present because the technician had his own key to the house. Knowing that someone had unrestricted access to the property during our rental made us very uncomfortable. To make matters worse, the technician returned the following day for additional work. Because of this, my husband missed out on a couple beach days with the family because he didn’t feel comfortable leaving a stranger alone inside the home with our belongings.While we understand that unexpected maintenance issues can happen, the way this situation was handl
