Home2Book Luxury Helecho del Teide, Private Pool

Hello Perttu, thank you very much for your comment. We appreciate you taking the time to rate us, it is very valuable to us. We are delighted to see that the accommodation has met your expectations in terms of location and quietness. We are sorry for the inconvenience you had with the equipment of the accommodation and the pool's water. We want to inform you that we have taken notes about the equipment to check in and do a replacement. About the pool's water, we want to confirm you that the pool can not be heated but there is a jacuzzi where you can have a hot bath. We hope that these inconveniences will not be a reason for you not to stay with us again, as we will be happy to welcome you back soon. Best regards, Home2Book Team

Dank u voor uw woorden. We werken hard om onze gasten zich thuis te laten voelen en feedback als deze zorgt ervoor dat we willen blijven groeien. We hopen u in de nabije toekomst weer te mogen verwelkomen. Vriendelijke groeten. A :)

Gracias por tu valoración Mark, nos alegra saber que han pasado unas buenas vacaciones, ha sido un placer tenerlos como huéspedes. ¡Hasta la próxima!.K.