Où se situe We're just waiting for you! Waves, Sand and Fun in the Sun 🌞?
Condo se trouve sur la mer, Ă moins de 10 minutes de marche des sites suivants : West Beach et Plage Gulf Shores Beach. Lagoon Pass Park est Ă 0,4 mi (0,6 km).
hank you for your feedback! We're delighted to hear that you had a very good stay and enjoyed the accessibility and the beautiful view towards the sea. Your recommendation means a lot to us. We look forward to welcoming you back in the future!
Thank you for your five-star review! We’re delighted to hear that you had such a positive experience. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay!
This place was terrible, the bed was wore out all night making creeking sounds from the springs in the mattress. My girlfriend spent every night sleeping in the couch.We had to pay 30 to even park in the parking, that was a fee that no one told us about ahead of time.Drywall in the ceiling falling down near the furnace. Plus the floor was sticky. We will never use poole assistance company for a rental! We had to drive into down from the beach to get the keys for the property an return the keys when done!!! I could keep going about things not clean. But the company hosting didn't seem to care.
Thank you for your feedback. We’re very sorry to hear about your experience and that your stay did not meet expectations.
The concerns you mentioned regarding the bed comfort, cleanliness, and maintenance issues—especially the ceiling and flooring—are not acceptable and do not reflect the standards we strive to provide. We understand how frustrating this must have been.
Your comments about communication and responsiveness are taken seriously, and we will be addressing these concerns with our team to ensure improvements are made.
We truly regret that your stay was disappointing and appreciate you bringing these issues to our attention.
The property was right across from the beach and very close to all the main attractions. Only downfall was one of the elevators was down, making it time consuming coming in or out. But overall loved it. Wish we had booked the whole week.
I loved this property for the price and value. It was just myself and my husband and I loved the location, amenities, and view. The view is above the parking lot, but still able to see the beautiful beach from the balcony. We spent most of our time enjoying the beach which is just a short walk across the street, eating at restaurants, and rented bikes for the bike trail nearby. We didn’t use the pool/hot tub much because there were a lot of families/kids, but this place would be perfect for a family. Thank you!
Hello,
We are so glad you enjoyed your time with us and that the location was convenient. We would love to have you stay with us again. Check out our fall rates.
My fault as far as larger and newer.
Just across the street froM beach.
Beach chairs in closet. Elevator we were on 6 th floor with ocean view.
Old and dingy
The room had a terrible mold and/or mildew smell. I spent over 100 on cleaning supplies and it did not fix the situation. When we contact the manager, we were told that all of the rooms smelled like that. This was a waste of my money and ruined my entire vacation. We left a day early because of the smell. We were sneezing nonstop. I have used VRBO numerous times with no issues. But now you’ve let me down.
We are truly sorry to hear about your experience and the issues with the odor in the room. This is not the standard we aim to provide, and we sincerely apologize for the impact it had on your vacation. Your feedback is extremely important, and we will be reviewing this situation carefully to ensure it does not happen for future guests.
We were pleased with the location and condo. However, we spent the entire stay without a blanket. This problem was never resolved even after speaking with housekeeping. There were a few issues with lighting and we didn't know how to work the Tv.
Location and price were very good though.
Condo does need some updates to the decor. Couch has seen better days. AC was great!! Bed was comfortable. Countertops and kitchen nice. Bathroom has a nice showe in it. Sliding glass door us extremely hard to open and close to the balcony. Balcony had a fantastic view. Saw dolphins everyday!!! Would definitely stay here again. Nice community pool and courts. Boat doc. We thoroughly enjoyed our stay. Nice access to the beach across the street.
Hello,
We are so glad you enjoyed your time with us and that the location was convenient. We apologize that you experienced these issues. Glad, we were able to get it working in a timely manner. We would love to have you stay with us again. Check out our fall rates.
The condo was not clean, the dishes were stored with food stuck on them, the patio screen was not up, the balcony door was difficult to open and close, the WiFi didn’t work, tv in bedroom had 2 working channels….should I go on? The shower was the best part of this unit.
First thing that comes to mind about this place is it’s just nasty! Our first night I thought about just driving home because I was not comfortable at all. The carpet was so stained that I would not walk on it with my bare feet. There was mold on the ceiling, the couch was filthy, the walls were filthy. The shower is the only half way good thing about this place. The floors obviously had not been mopped because there was a coffee stain on the tile and we did not drink coffee while we were there. The pictures are VERY misleading!!!!!! If you are looking for a nice family vacation spot this is definitely not it!!!
Hello Ashton,
Thank you for your review. We deeply apologize that your stay was not up to par. We have reached out to the owner and cleaners of this unit and working on updating the condo. We appreciate your feedback, this allows us to share with the owner, areas of improvement. The cleaning team will be doing inspections on this unit, to make sure these issues do not happen again.
We are so glad that you had such a great weekend getaway! The surf and racquet club is a great place to stay. We look forward to seeing you next time you are in Gulf Shores!
The location was great, and the pool was really nice. It was fairly accurate to the pictures. The biggest issue was cleanliness. We were told if that was an issue to contact the cleaning company but we had already settled in by the time it became an issue. The floors clearly hadn’t been mopped in a very long time because our feet turned black and the bathroom vent had mold on it. I understand things happen but there are several similar reviews so hopefully they get a better cleaning company because it is a nice spot! The wifi didn’t actually work either.
Thank you so much for your review. We will reach out to the cleaner and their inspector and let them know of your issues. Thank you for letting us know and we hope you come back to see us again!
Unit was in need of some TLC, Carpet in bedroom is extremely dirty, floors need to be mopped, ceilings in the unit looks like they have mold everywhere. Bathroom has been updated. I will be looking for another Condo in Gulf Shores next visit.
We visited Gulf Shores this past week after the death of my mom. When we arrived in the room, we noticed that the carpet in the bedroom was stained and had trash on it. The comforter on the bed was stained and did not appear to have been cleaned in years. The couch in the living room was stained and smelled like a wet dog. There was also sand on the coffee table. I called the office of Poole (management for the property) after our stay and was told that we had to call while we were still in the condo to receive any refund for the cleaning fees. As I explained to the girl on the phone, I was not thinking clearly because I had buried my mother two days before arriving and the last thing I needed to worry about was a nasty condo. Take my advise and look for another condo.
We are disappointed to hear that you feel that you were deceived in some way, as it is not our intention at all. The fees are clearly listed in the breakdown before you book and the extra charge for the parking pass you must purchase on site is listed in the description. All of the fees are standard to the industry in the area and we are often much lower in fees than our competitors. The location is not listed as being on the beach and both the pictures show it across the street and the description mentions the deeded beach access being across the street. Again we are sorry that you felt mislead as it is not our intention to mislead anyone.