The villa itself is beautiful, spacious and in a lovely location, and overall we enjoyed many aspects of our stay. However, there is one major issue that significantly affected our experience and, in our opinion, needs to be addressed — the water system.
We were a group of 9 guests, and the water pressure in the showers was quite weak. More importantly, there was simply not enough hot water for a villa that is supposed to accommodate a large number of guests.
After spending a long day exploring the island, you expect to come back to the villa and be able to take a comfortable shower. Instead, we had to plan our showers one after another, wait for the water to heat up again, and on our last evening there was almost no hot water from the beginning. This was very frustrating and unfortunately had a real impact on our overall experience.
A villa designed for a large group should have a hot-water system capable of serving that number of guests without everyone having to coordinate shower times or wait between showers. In its current condition, we don't feel the villa can comfortably meet the needs of a larger group in this respect.
On the other hand, we want to give a very special mention to Petra. She was absolutely wonderful throughout our stay. Every time we contacted her with a question or a problem, she responded immediately, tried to help and did everything she could to find a solution. She was friendly, caring and extremely helpful from beginning to end.
In fact, Petra and the way she looked after us are the main reason we don't want to leave an entirely negative review. Our criticism is not directed at her at all — quite the opposite. She did everything within her power to make our stay better.
The villa has a lot of potential, but the water pressure and especially the hot-water capacity really need to be improved. Fixing this issue would make a significant difference to the experience, particularly for larger groups.