Make your vacation become a really dream come true!!!!

Good morning Ryan Thank you very much Have a wonderful day with your family Lascane Group

First of all,you are definitely not welcome anymore at our property and at > the whole condominium. > You were the rudest guest we have ever had. > It is not possible that a person on VACATION ,can make such nightmare like you did! > Worst experience with guests ever! > Be pretty sure,we don’t want this kind of situation around us,this is not what we work for!!! > We work and invest hard to keep this beautiful and very pleasant Villa going,THE OTHER REVIEWS SPEAKS FOR THEMSELVES,you are the only unpleasant surprise. > > Just to clear some points : > > - The inside pool light was working fine prior to your check in,if it was not working while you were there, you should have ALLOWED our property manager To come and fix it!! > They tryed to go there and fix it,but you did not ALLOW THEM TO COME! > Clearly ,it was not an impediment to use it at night ,cause we provide outside lights,maybe that was the reason you did not answer our property manager?! > > Anyway,it was also CLEANED when you got there,the house is surrounded by trees,it was AUTUMN,how are we supposed to control the wind and the leaves from falling?!?! > We provide a pool cleaning net ,so the guests can maintain it clean ,until the next weekly professional clean,if you wanted daily cleaning you should have hired this service prior to your check in. > > You decided to complain about cleaning issues after 10 days of your staying,wich shows one more time ,about your bad intentions,you used everything,didn’t clean anything and then you complain about the mess you made yourself?!?! You stayed for 15 days and DID NOT HIRE HOUSEKEEPER daily cleaning service ,so you were supposed to it yourself! If you stay in your own house for 15 days no cleaning ,it will be dusty too! > > VRBO has all the exchanged messages between us,we are pretty sure they already have the answers of who is right and who is wrong here. > We are very glad to afirm ,you are definitely not welcome anymore

Thank you for staying with us and for your kind review On April ,12 we bought a new washer machine GE 4.6 cu.ft and asked our property manager to check what happened to the blind about the king size mattress is a orthopedic mattress Thank you once again and we are looking forward to welcoming you on your next stay with us Lascane Group

Dear Jim and Leeanne, We are honoured to have you as our guests Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you have a pleasant staying at our house and appreciate your valuable review . Thank you once again for your review and we are looking forward to welcoming you on your next stay wiyh us Stay safe and healthy Joao Lascane and family

Hi Heather Hope all of you are fine Thank you for forwarding and review Nobody had seen or reported some issue with the AC freezing before or after your stay I´m the property owner and now I´m in the house with our property manager and all it´s OK We have no control of people throwing cigarettes butts onto the lawn and driveway AFTER we have done our house check Some people are disrespectful Joao