The apartment was consistent with the photos presented on the website. While compact, it was adequate for a three-night stay. The location was excellent, offering convenient access to all major attractions.
However, we encountered a significant issue when we were locked out of the apartment after a brief departure. Despite waiting for an hour and a half, communication from the owner was minimal and inconsistent. The lack of empathy from the owner, coupled with poor communication, was disappointing and created unnecessary inconvenience.
While I would still recommend the apartment to others, this would only be contingent upon the front door being repaired and more effective communication being implemented.
For second question:
Additionally, a few improvements could enhance the overall experience: a second pillow would have been appreciated, as well as better heating in the apartment. The inclusion of a smart TV would have also greatly improved our stay.
Furthermore, providing a user manual for the cooker would have been helpful, and the addition of basic herbs, seasonings, and cooking oil would prevent guests from needing to purchase these items upon arrival.
With these adjustments, the apartment could offer a more seamless and comfortable stay.