4/10 – Médiocre
Jonathan
23 juin 2024
Points forts : Propreté, commodités
Points faibles : État et installations de l’hébergement, communication
I want to start by saying this apartment had all the amenities I was looking for, a good kitchen set up, it was a good sized space and a washer/dryer. They have really thought about the needs of a short term renter.
However, there were two huge issues with my stay that can’t go unremarked.
I was staying in the area for work so I’d previously spent two days in the apartment before I would then spend 2 weeks in it. When I went to enter the apartment the battery on the door lock was dying so I messaged so they could change the battery to avoid me having to battle to get into the apartment….the communication was there but none of the action so when I came back for my 2 week stay the battery was even worse and it would take me a minimum of 30 mins every time I wanted to get into the apartment.
I sent my first warning message to the hosts on the 5th of June and it wasn’t fixed until the 18th of June!! This just wasn’t acceptable.
My second issue and this is a big one, it’s a ground floor apartment and there is HUGE structural damages to the ceiling. When the apartment above has a shower water flows through the ceiling into the apartment! This happened at 1am and flooded the floor, it only didn’t happen again because I went upstairs to make the tenants above aware. I also warned the hosts about this but there was zero action to try and resolve.
It’s such a shame as I said, it’s a lovely set up and was fit for purpose aesthetically but there are issues that just destroyed my time
Jonathan
Séjour de 12 nuits en juin 2024