Lovely 1BR Flat by Palais Royal-Le Louvre

Thank you so much for your kind review! We’re delighted to hear you enjoyed the location and found the flat clean and as described. We’re glad we could help make your departure smooth, and we’d be happy to welcome you back anytime!

Thank you for your kind review! We're happy to hear you enjoyed the great location and found the bed comfortable - and that the fans helped with the heat. We're sorry to hear you had trouble with the TV and WiFi. We've already looked into this to ensure it’s working properly for future guests. We're glad the apartment had what you needed, and we'd love to welcome you back for a longer stay next time!

We appreciate your positive feedback! It's fantastic to hear that our apartment met your expectations and that you had a great time in Paris. Thanks for choosing to stay with us, and we hope to see you again soon!

Thank you for sharing your honest feedback. We’re glad you enjoyed the neighborhood and see the potential of the apartment. We’re very sorry for the issues you experienced with the WiFi, kitchen supplies, and maintenance concerns. Please know that we have already looked into these matters and are working closely with our team to address them promptly. Your comfort and satisfaction are very important to us, and we appreciate your input as it helps us improve. We hope to have the chance to welcome you back for a much better experience.

Thank you for your kind and detailed review! We're so glad you enjoyed the location, cleanliness, and overall comfort of the apartment. We sincerely apologize for the initial keybox issue and the inconvenience with the WiFi and TV—we appreciate your patience and are already taking steps to ensure these are checked thoroughly before future check-ins. We're happy to hear it didn’t impact your stay too much, and we truly value your recommendation. We’d love to welcome you again on your next visit to Paris!

We are deeply sorry for the experience you and your wife had during your stay. Your safety and comfort are our top priority, and we sincerely apologize for the miscommunication and the stress caused by the unexpected entry into the apartment and the issues with the key pick-up. We take your concerns about the mold and the incident very seriously and are addressing both immediately to ensure this does not happen again. We truly regret that our handling of the situation did not meet your expectations, and we appreciate your feedback as it highlights areas where we must improve.

Thank you for your detailed feedback. We truly regret the inconveniences you experienced and appreciate you bringing these issues to our attention. Guest safety and comfort are our top priorities, and we are already working on several improvements based on your suggestions. Regarding the cleanliness and unfinished repairs, we are addressing these concerns immediately to ensure a well-maintained and dust-free environment. We sincerely appreciate your input, as it helps us make the apartment a safer and more enjoyable space. Thank you for staying with us, and we hope to provide a much better experience in the future!

Merci beaucoup pour votre retour. Nous sommes ravis que l’emplacement vous ait plu. Soyez assuré que vos remarques ont bien été prises en compte, et nous étudierons attentivement les possibilités de rénovation afin d’améliorer encore le confort de l’appartement.

Merci beaucoup pour vos gentils mots ! Je suis ravi que la situation et le confort de l'appartement vous aient plu. Ce fut un plaisir de vous accueillir !

Grazie per il tuo feedback! Siamo felici che tu abbia apprezzato la posizione e che l'appartamento fosse caldo e pulito. Speriamo di accoglierti di nuovo presto!