Fantastic accommodations. Very helpful, responsive and professional. The house was clean. Could use a deep clean. Would 100% rent again. Great location.
Code received for check in was wrong had to drive back to office to get ahold of someone. Not very clean. Fans very dusty found dead bugs. One hot tub did not work and was green.
Thank you for your great review, Brian! We are elated your group enjoyed your stay at Salty Banana! We hope to see you and your group for years to come! We'll see you next year!
Our friends and family had the most incredible time celebrating at Salty Banana. We thoroughly enjoyed having 2 pools and 2 hot tubs during our stay. The oceanfront home exceeded our expectations. One of my favorite vacations I've ever had! Thank you for having us!
We had a ball staying at the Salty Banana! We rented both sides for a large group of friends and the location was just perfect. Access to the beach was easy and the house itself was well appointed. The elevators worked great and we also found out that Carolina Beach Recreation Center offers free beach wheelchair rentals to the public which was so wonderful (and a tip for anyone else looking for accessibility perks during your stay!). We did not want our trip to end!
Thank you for a great 5-star review! We are glad our home was perfect for your friend group! Thank you for sharing about the wheelchair rentals from the town as well! It sounds like your trip was one to remember. We hope to see y'all again next time!
We rented both sides of the Salty Banana and it is beautiful duplex with an amazing view! The hot tubs were not even warm, and one barely had any water in it. Both bedrooms downstairs do not seem to warm up at all. And we did not have enough towels for our group of 21 when we arrived.The property itself was perfect for our mission trip, and eventually one of the hot tubs got up to 85 degrees and we received more towels!
Thank you for your feedback, Marcy. We're glad to hear that the Salty Banana met your needs for your mission trip and that you enjoyed the beautiful views. We apologize for the initial issues with the hot tubs and the towels; we appreciate your patience as we resolved these matters. Your concerns are important to us, and we will address them to ensure a more comfortable experience for future guests. We hope to welcome you back again!
We had our extended family of 17 rent both sides of this unit for a week. The set up of the houses was great and the location and view were AMAZING! However, both sides of the house are in need of some TLC and repair. One side smelled like cat urine - so much so that even my 15 year old niece noticed it. There were broken shower doors, broken towel racks, broken fridge handle, broken cabinet doors, and other miscellaneous things that needed repair. There were hardly any towels provided - I wish I would have known that or I would have brought some of our own. Also, the sliding glass doors on the ocean side did not lock. But probably the most concerning aspect was that the one hot tub was SO hot my nephew put his foot in on the first day - about ready to climb in and fortunately realized something wasn't right and immediately took it out. He still ended up blistering on his foot he burned so bad. We contacted the real estate agency immediately and they said they would send someone out. It took another text a few days later for someone to finally come. It never got fixed.My husband investigated and realized the hot tub was at 123 degrees! I'm so thankful we didn't have too young of children with us because someone really could've been seriously injured/burned!
Thank you for sharing your experience with us. We're pleased to hear that the setup and location of the units were enjoyable for your extended family. However, we deeply apologize for the issues you encountered during your stay.
We take your feedback seriously and are addressing the maintenance and cleanliness issues you mentioned with our team. It's concerning to hear about the condition of the amenities and the safety incident with the hot tub. This is certainly not reflective of the experience we aim to provide.
We regret any inconvenience and disappointment caused and appreciate your patience as we work to resolve these issues promptly. Your comments are invaluable as we strive to improve our accommodations for future guests.
Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
We hosted a family reunion at the Salty Banana and the property proved to be a wonderful location for that activity. The shared deck on the second floor overlooking the two pools and ocean was the highlight of our stay.