Two Apartments, Private Pool, Walk to Village Restaurants, Sleeps 12, Great view

Dear Weronica, Thank you so much for your lovely review. We’re delighted to hear that you and your family had a great time and enjoyed the house, the beautiful views, and the charm of the nearby village—it’s truly a special part of Tuscany. Arianna and Sergio will be so pleased to know their warm welcome and thoughtfulness with the children’s pool were appreciated. We’re very sorry again about the disappointment with the main pool. It’s usually opened in the last week of May, and we had expected it to be ready for your arrival. We’ve since followed up with the owners and will be making this detail even clearer in our future communications to avoid any confusion. We’re so pleased you described it as a “Toscana paradise,” and we do hope we’ll have the chance to welcome you back again. Kind regards, Molly Friends of Tuscany Ltd

Merci pour votre avis. Je suis heureux d'apprendre que vous avez apprécié votre séjour à la ferme. En octobre, le loyer est très bon marché pour une propriété de 6 chambres, c'est pourquoi le chauffage, si nécessaire, est facturé en supplément. J'ai transmis vos commentaires au propriétaire qui met à niveau Internet et les matelas pour 2023. Je voudrais vous offrir une réduction pour les retours si vous réservez via mon agence, Friends of Tuscany, à l'avenir. Sincères amitiés, Molly Friends of Tuscany Ltd

Thank you for your detailed review. The house is situated in a very quiet medieval village, which has 4 places to eat and drink as well as a couple of lovely grocery stores. The road is a quiet country road and there is not a lot of traffic. I have asked the owner to replace all utensils in the kitchen, however, one of the benefits of this house is that the owner lives on the farm and can bring whatever the guests need, if you ask. The swimming pool is approximately 30m from the house, set on it's own terrace strategically placed so guests can appreciate the magnicifent views of the valley below. I am glad you enjoyed your stay and I can offer you a returners discount if you would like to come back. Kind regards, Molly

Dear Marc, Thank you for your review. We are very happy that your group of 12 enjoyed the apartments, pool and lovely village with its 3 restaurants and bars. A unfortunate mistake was made by the house manager who had informed the owner you were arriving 1 day later. We quickly dealt with the situation and within 1 hour we had managed to locate accommodation in the village for you and your party of 12 to stay for the first night which we covered the cost for. We also gave you a nice gift of compensation. I am glad you enjoyed the remainder of your 2 week holiday at Cigiano di Sotto. Best Wishes, Molly

Vielen Dank für die schöne Bewertung. Das Haus liegt in einer der schönsten Gegenden der Toskana, ideal zum Radfahren. Wenn Sie in dieses oder ein anderes von mir geführtes Haus zurückkehren möchten, biete ich Ihnen gerne einen Wiedereinsteigerrabatt an. Mit freundlichen Grüßen, Molly Friends of Tuscany Ltd

Vielen Dank für Ihre schöne Bewertung. Ich freue mich sehr zu hören, dass Sie eine schöne Zeit hatten und das Dorf und den Pool genossen haben. Das Anwesen ist perfekt für 2 Familien oder eine Gruppe von Freunden, da die beiden Wohnungen, die ausschließlich zusammen vermietet werden, den Menschen Privatsphäre und Raum bieten, während sie gleichzeitig zusammen sind. Wenn Sie zu diesem oder einem anderen von mir verwalteten Objekt zurückkehren möchten, biete ich Ihnen gerne einen Wiedereinsteigerrabatt an. Mit freundlichen Grüßen, Molly Friends of Tuscany Ltd

Thank you for the review. The house is perfectly set for two families to enjoy a holiday together with the bonus of a village on the doorstep. I'm happy to hear that your children enjoyed the farm. If you do want to come back to Tuscany I would like to help you with your accommodation and I can offer you a 'Friends of Tuscany' returners discount. I look forward to welcoming you back. Best Wishes, Molly Friends of Tuscany English translation "The apartment is fantastically located. Great view of the valley from the balcony and pool. The passing street does not bother. The equipment of the apartment is very good and everything was very clean. The village with very good and nice little shops (vegetables, bread, wine ...) can be reached in less than 10 minutes on foot. The environment offers many possibilities. For children there is enough space around the apartment and the farm to explore a lot. The owners of the small farm are very nice (communication in Italian). Flying and braking are natural, but during our stay completely ok - no wasp seen. We would go back anytime again"

Dear Ole, Thank you for taking the time to leave us a review. We take all our reviews seriously as we always look to improve our guests experience. I would like to address some of the points you have made. The pool is equipped with a filter and pump system that constantly cleans the water, therefore, it is not necessary for the owner to clean it everyday. The owner cleans the pool manually 2x per week which is normal practice. As this is a rural area the Wi-Fi is not as strong as in the city. If 11 people are using it to stream content at the same time then it is likely to be slow. Fortunately, there is an office that the owner welcomes the guests to use, it is possible to connect to the source which improves the speed. Unfortunately, the previous guests had not informed the owner of the broken pool furniture, however, once you informed us we made it a priority to get it replaced, which I believe the owner did the next day. The owner will check the pool furniture before guests arrive in future. Cushions for the pool furniture were in the shed. The house manager informed me that he showed you this after you had asked. I hope you and your family enjoyed your holiday in Tuscany. The layout of the house allows a large group of family or friends to enjoy a holiday Tuscany all together with the bonus of also being a 2 minute walk to a pretty village. Thank you again for taking the time to leave us a review. We have taken your comments on board. If you would like to come back to Tuscany I can offer you a returners discount. Best Wishes, Molly

English translation: "Great holiday in quiet surroundings in an unspoilt part of Tuscany! Beautiful view, tranquility and privacy in the high seat! Private pool and lovely house, nice, clean and well maintained! And lots of space! We can only provide the best recommendations" Owner response: Thank you for taking the time to leave Cigiano di Sotto a review. Its very nice to hear that you enjoyed the house, pool and lovely views. Thanks again and we would love to welcome you back to Tuscany again one day. Please contact us and we can offer you a returners discount. Best Wishes Molly Friends of Tuscany Ltd