We booked this property months in advance for a special weekend in Lubbock for our daughter’s ring ceremony. We were traveling from about 6 hours away and relied on this confirmed reservation.Unfortunately, when we were just 2 hours from arrival, we received a call and messages that the home had been double booked. The only alternative offered was a small apartment, which did not meet our needs as a group of three requiring two beds.Based on the situation, it appears the property may also be rented independently outside of Vrbo, and our confirmed reservation was overlooked as a result. Regardless, this should not happen with a confirmed and paid booking.This last-minute notification left us scrambling during an already busy weekend (ring ceremony sorority mom’s weekend) to find new accommodations. We ultimately had to book two hotel rooms at a higher cost, adding stress and expense to what was meant to be a meaningful trip.The owner did process a refund quickly, which we appreciate, including sending the remaining balance via a payment app. However, the situation was a significant inconvenience with very little notice after a long drive.While we appreciate the prompt refund, the last-minute cancellation after a confirmed booking made this a stressful experience. For that reason, we cannot recommend this property.