Avis vérifié
2/10 – Terrible
Echo S.
7 sept. 2022
Not the experience we hoped for
I have booked a lot of properties on vrbo's competitor sites but not much on vrbo. We booked this property for our daughter's wedding dinner and communicated to the host how many people etc..and we paid for 5 stay over guests and we had 16 confirmed authorized guests with 4 more that came later. I had to sign another contract and pay for day guests and the host came onto the property in the back when we were having dinner and took pictures of our dinner guests. I didn't know what was happening at the time but a conversation was happening with the host and my daughter and other guests in the front. The host was angry we had more day guests than agreed and I was suppose to drop what I was doing for my daughters wedding and report the additional guests and then was charged an extra $420 for the guests not on the paper/contract (another one separate from a vrbo contract) I signed...not sure the host has proof of who was authorized and who was not and there was no time in the contract that stated I had to notify by a specific time. I felt bullied and threatened by the host who ranted about insurance reporting and how vrbo wouldn't allow the number of guests I had. My daughter the bride was extremely upset at the unwarranted and stalking nature of the host. Needless to say the host made our wedding dinner memorable for the wrong reason. The property was beautiful but not worth how we were treated and we were told that my family likes drama etc...I have never been monitored, stalked by a host before and then have to pay for it. Vrbo doesn't make it easy to contact them to discuss the issues that come up either.
Séjour de 2 nuits en septembre 2022




































