2/10 – Terrible
James B.
12 avr. 2024
Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
nightmare stay
booked stay for 3 nights; stayed in room less than 24 hours; many issues
toilet leaking and not flushing well in master bathroom; maintenance was notified fixed initially, left a mess and by morning had to tell them still not working (it was flushing fine but after they tried to fix leak we had to take lid off to flush)
light fixtures were flickering and in fridge
bed sheets were stained
furniture did not look clean
shower temperatures difficult to maintain
2 people (47 y.o and 80 y.o females) slipped and fell in bathtub as no safety treads to prevent this; we were told that nothing else could be done and they were doing everything they could to be safe and it wasn't enough
our complaints ended up getting moved to a different room that was a little more modern and easier to get to with luggage
directions and location of elevators for this room was unsafe and appalling as I would have never booked this resort if I had known that getting to room was like this and how unsafe i felt staying in that resort
tried getting in touch with the owner but no response
not worth the price
James B.
Séjour de 3 nuits en mai 2023
