We are a group of Healthcare professionals who meet once a year in Big Bear Lake, this is absolutely the worst home we've ever rented.This house is in complete decay, obviously never updated or maintained. The pictures looked fabulous but once entering the property it was stunning how bad it actually is. We arrived at the property on time but were unable to enter, the cleaning crew were still there.Once entering we saw the courtyard in disarray, pine needles everywhere, rat dropping on the stairs outside, when we mentioned these things and stated we would like them cleaned, the cleaning crew said they only did the inside.This home originally must've been beautiful, but it has been neglected for a very long time, on the outside, crumbling, cracked rock, missing stucco, water damage, dog poop everywhere. It did have a working hot tub but with burned out light, exterior light bulbs everywhere burnt out.Furniture everywhere breaking down, courtyard chairs completely destroyed, table in back tiles missing, kept up leaning on a rock. There are no words for the inside EVERY room had issues, kitchen was terrible, filthy hood filthy backsplash with grease running down, cabinets filthy, silverware put away with food, butter on them, plates put back filthy, had to wash everything before we could use them. Living room dirty, dust everywhere, pool table and shuffleboard with dirt on top, bedrooms with cobwebs and big black bugs everywhere, mattresses terrible..Don't rent!!