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One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg

Galerie de photos de l’hébergement One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg

Aire de séjour
Aire de séjour
Extérieur
Terrasse/patio
Restauration en plein air

Avis

9,4 sur 10 – 
Exceptionnel
4 chambres5 salles de bain ou plus14 personnes

Commodités populaires

  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit
  • Espace extérieur

Chambres et lits

4 chambres (14 personnes)

Chambre 1

1 très grand lit

Chambre 2

4 lits superposés (1 place)

Chambre 3

1 très grand lit

Chambre 4

1 très grand lit

5 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement

Salle de bain 3

Toilettes · Douche uniquement

Salle de bain 4

Baignoire · Toilettes · Douche uniquement

Salle de bain 5

Toilettes

Salle de bain 6

Baignoire ou douche · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine

À propos de cet hébergement

One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg

NOTE: 4WD/AWD required in winter with snow tires (Thanksgiving through late March). If you do not have a 4WD/AWD with snow tires please do not rent this home.

Our 5,500 square foot, 4 bedroom, 5.5 bath, custom home is situated in the exclusive gated Castle Rock neighborhood only 4 miles from Purgatory Ski Resort and 24 miles from historic downtown Durango. The home is the very last home in the neighborhood and sits on 5 acres and backs up to 1000s of acres of National Forest offering unparalleled privacy and seclusion - yet close proximity to the abundant activities that Durango offers.

The brand new home has been outfitted to be the ultimate vacation rental with a private hot tub, theatre, game room, multiple covered decks with the main deck having awesome views, gas fire pit and an outdoor dining table that seats 12. Of course, the typical amenities such as BBQ Grill, WIFI, washer/dryer, 2 car garage are also included. The home features Starlink WIFI with average internet speeds of around 100mbs and there are TVs in each King Bedroom.

Bed Configuration:
Master Bedroom - King (Main Floor) with ensuite bathroom
2nd Master Bedroom - King (Bottom Floor) with ensuite bathroom
3rd Bedroom - King (Main floor) with ensuite bathroom
4th Bedroom - King (Bottom Floor)
5th Bedroom / 2nd Living Space - 2 Bunk Bed Sets - 2 Queen Beds (Bottom) and 2 Twin Beds (Top)

The residence is not pet friendly.

Book 7+ nights and a 10% discount is automatically applied (does not apply during Christmas/New Years holiday).

Stay with us and we offer DISCOUNTS on both summer (white water rafting, horseback riding etc.) and winter (ski/snowboard rentals, sleigh rides, snowmobile tours etc.) activities.

Vacation Rental Collective has the perfect Durango Vacation Rental, Durango Cabin, Durango AirBnB, or Durango VRBO for you and your group! Whether you're hiking, fishing, biking, skiing at Purgatory Ski Resort, or enjoying Durango’s one-of-a-kind restaurants VRC has your perfect private lodging accommodations.

Please note that, like most properties in the area, this home does not have AC, as it is uncommon for homes at this elevation. Temperatures inside the property are easily managed by using fans and opening the windows at night when temperatures drop into the 40s.

–About Your Host–
At Vacation Rental Collective (VRC), we’re a professional management company that takes pride in delivering a consistent, high-quality experience across all of our homes. The Vacation Rental Collective difference means you can always expect locally owned and operated service with a personal touch and insider knowledge of the area. We offer 24/7 guest communication and lightning-fast response times whenever you need assistance. Each property is professionally cleaned and meticulously maintained to ensure comfort and peace of mind, and every home is inspected before arrival to make sure every detail is guest-ready.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00

Âge minimum pour la location : 25 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements non autorisés

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Animaux de compagnie

Animaux de compagnie non autorisés

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 2842041vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Durango - Purgatory (et environs)

Cette maison de vacances vous donne rendez-vous à Durango - Purgatory, plus précisément à la montagne. N'hésitez pas à visiter quelques curiosités locales telles que les célèbres Rico Town Hall et Christ of the Mines Shrine, à moins que vous ne préfériez faire le plein d'aventures aux sympathiques Falaises de Tamarron et Durango Hot Springs Spa. Les agréables James Ranch et Silverton Railroad Depot méritent aussi une visite. Les pistes environnantes vous invitent à découvrir de nouveaux plaisirs tels que le ski et à prendre un bon bol d'air frais en vous adonnant à la luge.
Carte
Durango, CO

À proximité

  • Lake of the Pines - 9 min en voiture - 5.4 km
  • Electra Lake - 9 min en voiture - 4.7 km
  • Station de ski de Purgatory - 10 min en voiture - 6.9 km
  • Falaises de Tamarron - 15 min en voiture - 12.4 km
  • Animas River - 22 min en voiture - 19.0 km

Transport

  • Gare de Silverton - 36 min en voiture
  • Aéroport de Durango Animas Air Park (AMK) - 40 min en voiture

Restaurants

  • ‪Powder House - ‬31 min en voiture
  • ‪Purgy's - ‬7 min en voiture
  • ‪The Nugget (Bar) - ‬5 min en voiture
  • ‪Dante's - ‬37 min en voiture
  • ‪The Old Schoolhouse Cafe - ‬19 min à pied

Foire aux questions

One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?

Le départ est à 10 h.

Où se situe One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?

Propriété de vacances se trouve dans les montagnes, à 2,3 mi (3,8 km) de Lake of the Pines et à 3,1 mi (5 km) de Electra Lake. Les points d'intérêt suivants sont également à moins de 20 km : Falaises de Tamarron et James Ranch.

Avis

9,4

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 17 avis sur 23.
Note de 8 – Bien, d’après 5 avis sur 23.
Note de 6 – Acceptable, d’après 1 avis sur 23.
Note de 4 – Médiocre, d’après 0 avis sur 23.
Note de 2 – Terrible, d’après 0 avis sur 23.

9,8/10

Propreté

10/10

Arrivée

10/10

Communication

8,8/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

mathew c.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Quick drive to the slopes, beautiful location. Not too far from the town.
Séjour de 3 nuits en décembre 2025
VrboOwner a répondu le 14 déc. 2025
Hello Matthew, Thank you for your kind review! We are delighted to hear that the location was a quick drive to the slopes with a beautiful view. We are delighted to hear that you were able to enjoy your visit to the mountains! Your feedback is invaluable to us and we are honored to call you our guest. We look forward to hosting you again for another memorable stay. Kind regards, -Holly
Avis provenant d’un site partenaire

10/10 – Excellent

Lisa W.

Gorgeous Home in Durango!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This house is stunning! We loved everything about it so much. Well stocked. Just take the 4 wheel drive seriously in the winter!
VrboOwner a répondu le 12 déc. 2025
Thank you for your wonderful feedback! We’re so glad to hear you loved the home and found it well-stocked. And thank you for the note about winter access—4-wheel drive is definitely important during snowy months. We’d be happy to welcome you back anytime
Avis provenant d’un site partenaire

10/10 – Excellent

ashley I.

Lovely Adventure with Friends and Family

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a beautiful home. We had everything we needed for our stay. We had four adults and six children ages 4-13. The kitchen has anything and everything you can think of, which made meals easy. The home is in a very private neighborhood less than 10mins from the Purgatory base. It was an easy to go back and forth between home and slopes and a simple drive to downtown. Thanks for having us! Only side note is that the house water has a good amount of minerals.
VrboOwner a répondu le 21 janv. 2026
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective, and that you enjoy the home's location and kitchen supplies so much. :) It was a pleasure to host you and we hope you come stay with us again soon!
Avis vérifié

10/10 – Excellent

Robert W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

Very nice property. Close to skiing.
Séjour de 4 nuits en décembre 2024
VrboOwner a répondu le 12 janv. 2025
Thank you for staying with us, and for completing a review! We were happy to host you and your group, and are so glad to hear that you had a nice stay and found the home to be a very nice property. We look forward to having you stay with Vacation Rental Collective again in the future!
Avis vérifié

10/10 – Excellent

Danny J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Mountain Retreat

Our second time staying at this amazing property. If it snows a ton, be sure you have a 4WD vehicle and snow chains. But the journey is worth it! Perfect for families or groups, with a very responsive management team.
Séjour de 3 nuits en février 2025
VrboOwner a répondu le 19 févr. 2025
Thank you for staying with us, and for completing a review! We were happy to host you and your group, and are so glad to hear that you had an amazing stay. In the winter, and especially after a large snow fall, 4WD and chains are a must to access this property! We look forward to having you stay with Vacation Rental Collective again in the future!
Avis provenant d’un site partenaire

10/10 – Excellent

Michael K.

Beautiful and well maintained home

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful home capable of sleeping a large group. Extremely clean and well maintained. We had a great time here!
VrboOwner a répondu le 21 janv. 2025
Thank you for your fantastic review! We're so glad to hear that the home worked well for your group and that you had a great time. It’s wonderful to know you appreciated the cleanliness and upkeep of the property. We’d love to host you again for another enjoyable stay!
Avis vérifié

10/10 – Excellent

Gwendolyn S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

This property was beautiful! The pictures did not give it Justice. It was spacious, clean, and gorgeous. We would highly recommend it and would come back!
Séjour de 4 nuits en octobre 2023
VrboOwner a répondu le 1 nov. 2023
Thank you for staying with us, and for completing a review! We were happy to host you and your family and are glad you had an enjoyable time. We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Avis vérifié

8/10 – Bien

Paula A.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Quality vacation home

Super nice house. Rough road to get to the home. Need soft water and less smelly towels. Loved the private setting, view of the lake and big deck to watch wildlife! Beds were very comfortable.
Séjour de 4 nuits en août 2024
VrboOwner a répondu le 21 août 2024
Thank you for staying with us, and for completing a review! We were happy to host you and your group and are glad you had an enjoyable time. Maintenance has added water softener, which has eliminated the issue with the towels. We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Avis vérifié

10/10 – Excellent

Barbara L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Durango

This was a beautiful place to spend a vacation with my kids and their spouses and grandkids! There was plenty of room for the 11 of us. The views were breathtaking and we enjoyed all of the extras! Thanks for a family vacation that we will always remember! !
Séjour de 4 nuits en juin 2022
Avis vérifié

10/10 – Excellent

John C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing Place!

Very accurate listing. This place has something for everyone. There are 3 full bedrooms with their own well appointed baths making 3 couples comfortable. The bunk room is great for kids. This place was more than big enough for our 3 families. Very nice kitchen. Media room is great for movie night. Hot tub on a cold night is great! Be sure to follow instructions on access carefully as most navigation apps don't find it very well. We loved out stay!!!
Séjour de 2 nuits en octobre 2024
VrboOwner a répondu le 22 oct. 2024
Thanks so much for your review, John! We love that you had such a great stay and we'd be happy to host you again anytime!
Avis provenant d’un site partenaire

10/10 – Excellent

Wesley H.

Awesome house!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was amazing!!! Very comfortable beds! All the furniture and decor was over the top nice with everything you could ever need. Secluded location was very quiet. Will definitely return.
VrboOwner a répondu le 6 août 2023
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!
Avis provenant d’un site partenaire

10/10 – Excellent

Rachel E.

Beautiful home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A beautiful home in a secluded location. Home was very clean and had a very nicely stocked kitchen, bedding, and any other amenities you may desire. The kids loved the theater room and hot tub. There were plenty of fans around the house if needed. We would stay here again.
VrboOwner a répondu le 23 juill. 2024
Thanks so much for taking the time to leave your great review, Rachel! We're so glad everything worked out for your stay and we'd love to have you back! -Mackey
Avis vérifié

8/10 – Bien

SCOTT

Points forts : Propreté, arrivée, communication et emplacement.

Family vacation

Beautiful home 1 mile from Purgatory Ski Resort. The online listing we used to decide on this rental stated it was 5 miles from downtown Durango however, it is closer to 25 miles from Durango. I am sure in the winter the proximity to skiing is awesome but we were there in August and wanted to be near town. Aside from that the home is awesome and very well maintained. Pleanty of room for our chidren amd grandchildren.
Séjour de 6 nuits en août 2023
VrboOwner a répondu le 16 sept. 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
Avis provenant d’un site partenaire

8/10 – Bien

Michael P.

Beautiful House

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house, great location! Perfect for our group. Downside was that we didnt know it did NOT have A/C. The temp (July) of the house never got below 81 (81-86) so was pretty warm. Even opened the windows and used the provided fans.
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 25 août 2023
Thank you for leaving us a review! We are sorry to hear that you were not aware that the property did not have AC. Unfortunately July of this year caught us all by surprise and it was hotter than usual. Most homes in Durango do not have air conditioning, so we do suggest opening any doors and windows in the evening to ventilate when the temperatures cool down, and we also do provide fans, which sounds like you did and used the fans as well.
Avis provenant d’un site partenaire

10/10 – Excellent

David W.

High Up in Purgatory/Durango

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent Vacation Rental Property. Very spacious. Plenty of room for 3 couples. Beautiful high-end finishes and furniture. House was very clean and everything worked. End of the road location. Very private. Highly recommend.
Séjour de 4 nuits en octobre 2023
VrboOwner a répondu le 27 oct. 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
Avis provenant d’un site partenaire

8/10 – Bien

Scott T.

Lonesome location

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was very nice & once we got a few issues resolved we enjoyed the stay. The problem with the house is location. It is 24 miles from downtown Durango & you spend a significant time driving to & back from Durango for groceries, restaurants etc.
VrboOwner a répondu le 19 août 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We do understand your concern with spending a good 30 minutes driving from the property to the town of Durango one way. Thank you for the kind feedback and we hope to see you back again in the near future!
Avis vérifié

10/10 – Excellent

Bradley J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful home, quiet location, excellent views

We stayed in this home with two families. Four adults, 8 kids ages 7 to 13. Our purpose was a winter getaway to play in the snow. The home itself is gorgeous. Lots of bathrooms and sleeping options. Our kids loved the bunk room. There was 4 feet of snow and the roads were well plowed. However, as the listing says, if there is snow, you will wand 4wd and chains in the winter. Our kids spent hours sledding down the hills to the side of the house. One note--bring your own bottled water. The water from the tap wasn't the best. Overall, we loved it and would rent again.
Séjour de 3 nuits en février 2023
Avis vérifié

10/10 – Excellent

Danny J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Modern and Magnificent

It sounds cliche, but the pictures truly can't convey the beauty of this house and the surrounding area. The house is just secluded enough but still very convenient for a local run to the Needles store or Schoolhouse Pizza. Of course, it is also just down the highway from Purgatory--so convenient! The only caution is to be certain that you bring a four-wheel drive vehicle and maybe even a set of chains as well. The drive in through the neighborhood and the steep driveway can be challenging during a snowstorm. The plus side of being snowed in for a day was that our group got to really enjoy the house--and we still got some skiing and boarding in, with plenty of fresh powder!
Séjour de 3 nuits en février 2024
VrboOwner a répondu le 7 févr. 2024
Thank you for staying with us, and for completing a review! We were happy to host you and your family and are glad you had an enjoyable time, especially with the large snowstorm during your stay. We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Avis provenant d’un site partenaire

10/10 – Excellent

John L.

Purgatory Group Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the house. Our group consisted of 6 adults, 8 children and it still felt huge. The kids loved the bunk room and everyone enjoyed the hot tub and media room. The house had more amenities then listed including, baby gates, drip and Keurig coffee pots, outside fire pit, and all the appliances you could possibly need. One non-negotiable is a 4WD vehicle is mandatory especially in winter. All families had 4WD and still needed chains to get up and down the road and driveway. Was sort of a pain but the house was worth it.
VrboOwner a répondu le 18 févr. 2024
It's fantastic to hear that you loved the house and that it comfortably accommodated your large group of 6 adults and 8 children. The spaciousness, especially with a bunk room for the kids, must have contributed to a delightful stay. The added amenities like baby gates, multiple coffee pots, an outside fire pit, and a well-equipped kitchen with all necessary appliances are great surprises that likely enhanced the overall experience. It's good to know that you mentioned the importance of a 4WD vehicle, especially in winter. While it may have been a bit challenging with chains needed on the road and driveway, it's reassuring that you found the house to be worth the effort. As the HOA does plow the roads for this property, there is only so much that we can do for our guests as far as the road goes. We hope to see you back again in the near future!
Avis provenant d’un site partenaire

10/10 – Excellent

Renee S.

Mountain Retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family of 8 rented the house for a week of skiing and snowboarding at Purgatory. Granparents, parents and 4 children. The home was lovely and beautifully appointed. We have stayed at vacation homes that did not provide adequate cooking equipment so we brought a great deal of our own and never even needed to dig it out! The house was spotless, instructions were detailed and easy to follow. It is very remote and impossible to get to without 4 wheel drive or chains. One of our vehicles was a Subaru but that was not sufficient, we had to find chains in the community in order to get up to the house. Our 4 wheel drive truck did fine.
VrboOwner a répondu le 3 févr. 2024
Thank you for choosing our home for your family ski trip! We're thrilled to hear that you found the accommodation lovely and well-appointed, and that it exceeded your expectations in terms of cooking equipment and cleanliness. We appreciate your feedback regarding access and will ensure that future guests are well-informed about the necessity of 4-wheel drive or chains. We hope your skiing and snowboarding adventures were unforgettable, and we look forward to hosting you again in the future!
Avis vérifié

6/10 – Acceptable

Kenneth M. H.

Points forts : Propreté, arrivée et communication.

Winter 2025 Ski Trip

The Rental Mgmt Co was easy to communicate with and for the most part extremely helpful. The home was beautiful with a few quirks during our stay like hot water running out, but is a wonderful home that we enjoyed a lot.Major Issue (sorry I have to share this as it is important): Getting to the home in the wintertime was extremely dangerous. The road was muddy, mixed with snow and ice for 1/4 mile. Unless remedied, this home should not be rented during wintertime storms in my opinion. We had to have two 4 wheel drive cars towed and bought 8 bags of sand for road entry and driveway. Even with chains it was extremely dangerous and slippery. Several of our guests fell having to walk to the home due to conditions after vehicles could not get to the home. The guy towing our cars said he had towed 50 vehicles in that specific area of the entry over the past three years and that he considered it the worst in the Purgatory area. The Rental Mgmt co did have road plowed and sanded twice but only after I called on two separate occasions. Again, great home but extremely dangerous road to access and guests should be warned in advance about what they are getting into. Towing and sand cost me 500 and no offer for reimbursement or response to my request was given.Thank you. Ken & Desiree
Séjour de 8 nuits en février 2025
VrboOwner a répondu le 19 mars 2025
Thank you for taking the time to share your feedback. We're so glad to hear that you enjoyed the home and found the communication with our team helpful. We truly appreciate your understanding regarding the quirks that arose during your stay, such as the hot water running out. We were happy to get that addressed during your stay to ensure you had sufficient hot water. We deeply apologize for the challenges you faced with the road conditions. We absolutely understand how concerning and frustrating it can be when unexpected weather impacts travel plans. Winter conditions in the area can indeed be unpredictable, and while we do our best to ensure that the road is plowed and sanded, we recognize that additional measures are sometimes needed in more extreme weather. Regarding the expenses you incurred, we sincerely regret that your experience was affected by these unforeseen circumstances. While we're unable to offer reimbursement for the towing and sand costs, we will certainly take your feedback into consideration as we work to improve the overall guest experience. We value your suggestions and will be exploring additional ways to address these concerns moving forward. Again, thank you for sharing your thoughts, and we hope to welcome you back in the future under better weather conditions. We're so glad to know you enjoyed the home overall and truly value your input as we continue to improve our services.
Avis provenant d’un site partenaire

8/10 – Bien

Wanda B.

Spring Break 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Home was beautiful and we had an enjoyable time. Lots of snow! We were however told only 4-wheel drive vehicles were required when actually tire chains were required as well. Found this out after we could not climb the mountain to access the house and slid backwards into a snow embankment which was covered over a rock and dinted the rear end of our vehicle. Staff was helpful in putting us in contact with a gentleman that came by and put the chains on our SUV. He did mention that this was his 6th call to rescue tenants. The HOA was a little slow in snow plowing as we were told they were to plow every 4 inches and that wasn’t the case. The home was well furnished with all amenities however silverware and utensils in the drawers and dishes in the cabinets were not cleaned well and we found food on numerous pieces. One exception is towels are not plentiful. We do reuse but during a seven day stay more should be provided to prevent us from continuously having to do laundry on our vacation. Also, the wooden floors had white streaks pretty bad mostly around the kitchen area from being mopped. Nothing that we couldn’t clean and did. Overall it is a very beautiful home and it was enjoyed by all. We thank you!
Séjour de 7 nuits en mars 2024
VrboOwner a répondu le 6 avr. 2024
Thank you for your detailed feedback. We're glad to hear that you found our home beautiful and that you had an enjoyable time despite the challenges you faced. We apologize for the miscommunication regarding the requirement for tire chains. Safety is our top priority, and we regret any inconvenience or damage caused by the misunderstanding. We appreciate your patience and cooperation in resolving the situation. Regarding the snow plowing, we apologize for any inconvenience caused by the delay. We will address this issue with the HOA to ensure that snow removal procedures are followed promptly and effectively in the future. We apologize for the cleanliness issues you encountered with the silverware, utensils, and dishes. This falls short of our standards, and we will work with our cleaning staff to ensure that all items are thoroughly cleaned and inspected before each guest's arrival. We appreciate your feedback regarding the towels and wooden floors. We will take your comments into consideration to improve our future guests' experiences. Despite these issues, we're pleased to hear that you enjoyed your stay overall. Your satisfaction is important to us, and we thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.
Avis provenant d’un site partenaire

10/10 – Excellent

Brian R.

Best Anniversary Trip Ever!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was the perfect house for a 40th Anniversary celebration! The hot tub was great, loved the deer that walked thru the property. The house is great for a couple wanting to get away, or for a large group. We will definitely keep this house on the list to visit again.
VrboOwner a répondu le 2 août 2023
Thank you so much for taking the time to leave a review! We are glad to hear you had a great stay and had a positive experience interacting with our team. It was such a pleasure to host you and we hope you come stay with VRC again for your next visit to Ouray.

À propos de l’hôte

Hôte : Vacation Rental Collective - The Durango Collection

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Langue(s) :

Anglais

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