ABOUT THIS SPACE: This beautifully decorated 3-story mountain retreat is nestled just off the beaten path inside the Smoky Mountain Ridge Resort, with the perfect mix of town accessibility and that deep Smoky Mountain feel. This newly updated cabin has endless views with 3 decks, ALL of the premiere amenities including a heated indoor pool for you to enjoy during any season, 6 master suites with plenty of room to sleep up to 12. Game room w/pool table, arcade games and a private media room with an 85 inch HDTV. The space Welcome to Heaven’s Dream Cabin located in Sevierville, TN. Check us out on our website and social media for additional cabin information and videos.
This 3-story, 6 bed/6.5 bath/4000+sqft home in Smoky Mountain Ridge Resort includes breathtaking mountain views and all of the most popular amenities for your dream getaway including heated indoor pool, hot tub, game room, and media room. This cabin is where lifelong family memories are made.
This prime location is close to all restaurants and attractions: Pigeon Forge Parkway (4 miles, approximately 5 minutes), Dollywood (9 miles, approximately 19 minutes), Gatlinburg (15 miles, approximately 30 minutes), Great Smoky Mountains National Park (16 miles, approximately 30 minutes).
**PLEASE READ THIS ENTIRE SECTION, OTHER THINGS TO NOTE, AND HOUSE RULES BEFORE BOOKING**
FLOORPLAN *This is a 3-level cabin. There are plenty of stairs. There are no bedrooms/bathrooms on the main level (see floor plan).
GROUND LEVEL: parking, kitchen, living room with electric fireplace, pool, hot tub, deck with outdoor seating, propane grill, high chair (There is no bedroom or bathroom on the ground level)
SECOND FLOOR: 1 king bedroom with bathroom with twin rollaway bed (shower only), 2 twin/twin bunk bedroom with bathroom (shower/tub combo) with twin rollaway bed; game room with pool table, arcade, media room, W/D laundry, deck with outdoor seating, pack-n-play
THIRD FLOOR: 4 king bedrooms with full bathrooms, each have a twin rollaway bed, workspace, deck with outdoor seating, pack-n-play
BY CONFIRMING YOUR BOOKING, YOU AGREE TO ADHERE TO THE RENTAL RULES SET FORTH IN THIS LISTING AND THIS DOCUMENT. EXCHANGE OF MONEY AUTOMATICALLY CONSTITUTES ACCEPTANCE OF ALL TERMS AND CONDITIONS SET FORTH HEREIN.
BOOKING: Must be 25+ to book and must be a member of the group staying at the property. All guests must be 25+, except children accompanied by their parents. Booking guest must be verified through VRBO with a Government Issued ID and provide host with a front copy of drivers license and a list of names and ages of the guests in their group before check-in. Your door code will not be activated until we receive this information.
THERMOSTATS: Thermostats are set to "partial lock" to prevent guests from accidentally reprogramming them. It is set to AUTOMATIC mode which means it will switch from AC and/or Heating automatically based on whatever temperature you desire. Temperature range you can adjust from is 68 to 74 degrees. If you cannot tolerate temperatures above or below this locked range, perhaps this is not the cabin for you. If you need only AC or only Heat, please message us and we can change the mode via the app.
OCCUPANCY: 20 Human Maximum. If you bring more humans than agreed upon by your reservation you will be asked to leave without a refund and/or charged $100 per human exceeding occupancy limit.
CHECK-IN/CHECK-OUT: No early Check-In, No late Check-Out. This is a large cabin and our cleaners need ample time to make sure your cabin is thoroughly cleaned and sanitized before and after your stay.
SUPPLIES: Start-up bundle of supplies provided for your convenience. Depending on number of guests and length of stay, additional supplies may be required for purchase at your cost. Do not remove host-provided supplies from the property. You are welcome to use the previous guest's leftover propane for the grill, however we do not refill the tanks. There are several stores down the road where you can purchase additional propane.
HOUSEKEEPING: No regular housekeeping or trash service. Place all trash in the proper bear-proof garbage receptacle, located near the driveway. Our cleaners will empty the trash at the end of your stay. There are bears in the area, and the trash will attract them. If the trash is overflowing and not safe to place in the cage, please look for the community dumpster in Pigeon Forge.
MAINTENANCE: Maintenance is not available during your stay unless it's an emergency. If something is broken or breaks during your stay, please report to host.
PLUMBING: DO NOT FLUSH anything other than toilet paper. Absolutely No Grease in the Kitchen Sink. You could be charged damages of up to $1000.
HOT TUB: USE AT YOUR OWN RISK. No children under the age of 18 permitted in hot tubs at any time without adult supervision. Do not use if you have consumed alcohol or are pregnant. Do not damage hot tub cover and keep hot tub covered at all times when not in use, this will keep the water temperature warm. DO NOT STAND, SIT OR PLAY ON THE HOT TUB COVER. Our housekeepers drain, sanitize, refill and replenish chemicals in the tub prior to your arrival; therefore, it may not be warm until later that evening. DO NOT introduce any foreign substances (such as soaps, cleaners, perfumes…) into the hot tub. You will be held responsible for any and all additional cleanings and refunds to future guests due to negligence.
POOL: USE AT YOUR OWN RISK. It is a heated pool, temperature is preset to a lukewarm temperature around 75-80 degrees. The pool is 12' x 20', 3' at the shallow end and 4' at the deep end. Absolutely no running, jumping or diving! No children under the age of 18 permitted in pool at any time without adult supervision. The pool is cleaned and chemicals checked weekly and our pool cleaners may need to service the pool during your stay. This cleaning is to ensure that the chemicals are kept at a safe level for you and your group. We will certainly let you know if this service will need to take place during your stay. Swim attire only allowed in the pool. DO NOT introduce any foreign substances (such as soaps, cleaners, perfumes or any objects besides a human body…) into the pool. You will be held responsible for any and all additional cleanings and refunds to future guests due to negligence up to $1000.
FIREPLACES: There is one electric fireplace in the living room. It is more for looks and will not heat the entire cabin.
PETS: Absolutely NO PETS. If you bring a pet of any kind you will be charged an additional $500, and you will be asked to leave.
SMOKE: Absolutely NO SMOKING or drug use on the premises
NOISE: Quiet hours after 10pm
PARTIES: No parties. You may be asked to leave with no refund.
FIRE: Absolutely NO FIRES inside or out. Unauthorized fires (including candles) will be charged $500 plus damages.
PARKING: 6 vehicles max. Number of vehicles is not allowed to exceed the number indicated in the listing. Vehicles are to be parked in designated parking areas only. Parking on the road is not permitted. Parking in the neighbor’s driveway is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.
PERSONAL BELONGINGS: Homeowners are not responsible for the loss of personal belongings or valuables of the guest. Items left behind after check out are not the responsibility of the homeowner.
INJURIES/STAIRS: All the units are privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. There are plenty of stairs in the cabin. DO NOT RUN OR HORSEPLAY INSIDE THE CABIN. Please watch your step. You are responsible for your own safety. There is no bathroom on the main level, you must climb 1 flight of stairs for the nearest bathroom.
CRITTERS: We are serviced regularly by pest control but please keep in mind we are located in the mountains near a National Park. It is impossible and unreasonable to think there will be no encounters with critters. You will likely see and hear critters/bears. If you see a bear during your stay whether in the park or in the driveway, stay away and please do not feed it. They are dangerous.
SECURITY: There are 2 Ring floodlight cameras located on the exterior of the home near the front entrance for your protection. If you touch or tamper with the cameras you will be asked to leave the property immediately without refund.
DAMAGES: Please respect our home: do not damage or remove any furnishings. If something is broken or breaks during your stay, please report to host. Damages will result in loss of security deposit.
REFUNDS: Absolutely NO refunds or discounts due to weather, natural disasters, travel delays, mechanical failure of equipment, or any other situations beyond our control. No refunds for eviction for breaking house rules. Owner cannot guarantee against mechanical failure of heating, air conditioning, Hot Tubs, TV’s, Wi-Fi, or appliances. Please report any inoperative equipment to the owner immediately. Owner will make every reasonable effort to have repairs done quickly and efficiently. NO refunds will be made due to failure of appliances, equipment, or amenities. NO refunds for early departures and NO refunds for delayed arrival.
TRAVEL INSURANCE: We highly recommend purchasing travelers insurance to cover yourself if you need to cancel for any reason. Guest access You will have access to the entire cabin during your stay. Other things to note Please read all house rules prior to booking. We will send the address, door code, and an electronic house manual 3 days prior to your stay. Please read over the electronic house manual as this includes almost all of the commonly asked questions about the house. Please also download the VRBO App on your phone as this is how we communicate with you prior to and during your stay.
Sleep 18, Water Park, Indoor Pool, 10 Mins to PF, Hot Tub, Seasonal Waterpark with Pools, Splash Pad and Lazy River, Movie Theatre, Game Room, Fire Pits, Year Round Indoor Pool, Views, 24 Hr Hospitality, Great for Families
Sevierville
Sleep 18, Water Park, Indoor Pool, 10 Mins to PF, Hot Tub, Seasonal Waterpark with Pools, Splash Pad and Lazy River, Movie Theatre, Game Room, Fire Pits, Year Round Indoor Pool, Views, 24 Hr Hospitality, Great for Families
We have a STRICT NO PETS ALLOWED policy. Owner has a pet allergy. You will be charged an additional $250/PET and you will be asked to leave.
No parties/gatherings of more than 20 guests. You will be immediately evicted and will forfeit your security deposit and unused rental night(s)
Guest must be 25+ to book and a member of the group staying at the property. All guests must be 25+, except children accompanied by their parents.
Renseignements importants
À savoir
Nº de l’hébergement : 2922411vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement n'était équipé d'aucun détecteur de monoxyde de carbone ni d'aucun appareil à gaz
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté
À propos du quartier
Sevierville
L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément près de parcs de loisirs, près d'un parc aquatique. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Parc national des Great Smoky Mountains et Rivière Little Pigeon vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Titanic Museum (musée sur le thème du Titanic) et Dollywood (parc à thème). Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Dollywood's Splash Country et Hôtel Wilderness at the Smokies. Besoin de vous ressourcer ? Offrez-vous une parenthèse bien-être au cœur de cette superbe région grâce à ses visites de vignobles, ou faites le plein d'énergie avec de multiples activités de plein air comme la randonnée à pied ou à vélo.
Smoky Mountain Alpine Coaster - 5 min en voiture - 7.1 km
Waldens Creek - 5 min en voiture - 6.8 km
Christmas Place - 9 min en voiture - 10.0 km
Centre de loisirs Island at Pigeon Forge - 9 min en voiture - 10.3 km
Transport
Aéroport de Knoxville McGhee Tyson (TYS) - 48 min en voiture
Restaurants
McDonald's - 8 min en voiture
Mel's Classic Diner - 9 min en voiture
Reagan's House of Pancakes - 10 min en voiture
Taco Bell - 9 min en voiture
Mama's Farmhouse - 11 min en voiture
Foire aux questions
HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE possède-t-il une piscine?
Oui, cet établissement vous propose piscine intérieure. L'endroit possède notamment une piscine chauffée.
Combien cela coûte-t-il de séjourner à HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE?
En date du 1 juin 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE le 31 août 2026 commencent à 555 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien coûte le stationnement à HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE?
Le départ est à 10 h.
Où se situe HEAVEN'S DREAM-SLEEPS 12-MOUNTAIN VIEW-INDOOR POOL-HOT TUB-POOL TABLE-ARCADE?
Sevierville - chalet rustique de type familial se trouve dans les montagnes, 5 km de Goats on the Roof et à moins de 10 km de Smoky Mountain Alpine Coaster et The Track. Les points d'intérêt suivants sont également à moins de 10 km : MagiQuest et Great Smoky Mountain Wheel.
Avis
9,4
Exceptionnel
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Family Vacation! Beautiful home and easy access to everything!
Valerie P.
Séjour de 4 nuits en mars 2026
Avis vérifié
10/10 – Excellent
Mike V.
11 avr. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Heaven’s Dream was just that! Our family had a great time together for spring break. The cabin was very clean and fully stocked with most of what we needed. The coffee maker quit and they quickly replaced it for us. Will definitely look at booking here again in the future if we take another trip to Pigeon Forge.
Mike V.
Séjour de 6 nuits en avril 2026
Avis vérifié
10/10 – Excellent
Andrew R.
20 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The cabin was more than we could have hoped for! It was very clean, and very comfortable with all the room! Beds were comfortable, bathrooms clean, and the kitchen well stocked! Close enough to town for supplies, yet far enough away for peace and quiet!! Our family of 6 loved the super clean private pool which was the perfect temperature too! The amount of hours spent in the game room and movie theater were the perfect nightcap to our daily adventures and exploring! Bonus feature of the full size washer and dryer means we left with minimal laundry to do once back home!
Andrew R.
Séjour de 4 nuits en mars 2026
Avis vérifié
10/10 – Excellent
Victoria W.
20 oct. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This cabin was so cozy and spacious and clean with a lot of things to do in a inside. I will book this cabin again.
Victoria W.
Séjour de 3 nuits en octobre 2025
Avis vérifié
10/10 – Excellent
Tina P.
3 mars 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family Trip
Everything was great and the cabin is very roomy - clean and pretty ! Enjoyed our stay !
Tina P.
Séjour de 4 nuits en février 2025
Avis vérifié
10/10 – Excellent
Bridget R.
18 juin 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great
It was amazing stay and the host were easy to communicate with!
Bridget R.
Séjour de 4 nuits en juin 2025
VrboOwner a répondu le 23 juill. 2025
Thank you so much for the great review! We’re thrilled to hear you had an amazing stay and found communication easy—that’s always our goal. We’d love to host you again anytime!
Avis vérifié
10/10 – Excellent
Mark Y.
11 avr. 2025
Points forts : Propreté, arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce
House was wonderful
The house was very clean and perfect for a big family. Every room had its own bathroom and TV.Wonderful time!
Mark Y.
Séjour de 3 nuits en avril 2025
VrboOwner a répondu le 23 juill. 2025
Thank you for the lovely review! We’re so glad the house was a perfect fit for your family and that you enjoyed the private bathrooms and TVs in each room. Sounds like a wonderful time indeed—we’d love to host you again anytime!
Avis vérifié
10/10 – Excellent
Joseph B.
4 janv. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Large family in Smokies
Great staging location for hiking in the Smokies and excellent amenities at the house for the kids and grandchildren, with the game and movie rooms the biggest hits.
Joseph B.
Séjour de 6 nuits en décembre 2022
VrboOwner a répondu le 7 sept. 2023
Thank you Joseph, so glad you and your family enjoyed your stay.
Avis vérifié
8/10 – Bien
Gustavo A.
25 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family time
Súper spacious and beautiful views family enjoy the pool , game room, movie theater thank you !!!
Gustavo A.
Séjour de 4 nuits en août 2023
Avis vérifié
10/10 – Excellent
Marcus G.
12 nov. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Couples’ Ministry Retreat
The property was very clean and decorated nicely. We had a very pleasant experience and we all felt that the accommodations were perfect for the 5 couples who were retreating there. The space was cozy enough for our gathering times and large enough for us to spread out with amenities to enjoy when necessary.
Marcus G.
Séjour de 3 nuits en novembre 2023
VrboOwner a répondu le 25 avr. 2024
Thank you Marcus for staying at Heaven's Dream Cabin. So glad you and your group enjoyed your stay!
Avis vérifié
10/10 – Excellent
Ketan K.
5 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Just Amazing !
The property was clean and neat, everything worked as expected The owner was responsive and ready to help. we will visit again. One of the best cabins I have ever stayed in.
Ketan K.
Séjour de 2 nuits en avril 2023
Avis vérifié
10/10 – Excellent
Walter W.
3 déc. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Lived up to expectations!
Multi-generation family spent Thanksgiving week at this fantastic house. The home is ideally located for activities in Gatlinburg or a trip to the national park.
Everything in the home was as advertised, the owners were attentive, and the pool and spa were both hits. Everybody loved the vacation.
Walter W.
Séjour de 7 nuits en novembre 2023
VrboOwner a répondu le 25 avr. 2024
Thank you Walter for staying at Heaven's Dream Cabin. We are so glad you guys enjoyed your stay!
Avis vérifié
10/10 – Excellent
Melinda M.
9 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Large Family Accommodations!
Our family of 12 had an incredible stay at Heaven's Dream! Loved the bathrooms, King bedroom suites, and pool & hot tub. Game room & media room were added extras.
Great location to Pigeon Forge and Gatlinburg.
Hosts Jess & Rebecca were easy to work with. We will definitely book again.
Melinda M.
Séjour de 5 nuits en juillet 2023
VrboOwner a répondu le 7 sept. 2023
So glad you all enjoyed your stay!! Would love to host you and your family again.
Avis vérifié
10/10 – Excellent
Daryl L.
6 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Pigeon Forge Wedding House
Very well appointed mountain house with plenty of living space. Accommodates large families very well. We booked the home for my daughters wedding in Pigeon Forge. There were 12 of us at the house and everyone was pleased with the accommodations. Would definitely rent again in the future.
Daryl L.
Séjour de 4 nuits en juillet 2024
Avis vérifié
10/10 – Excellent
Jeremy S.
15 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Lots of room
We had 15 people and had plenty of room. Pool and hot tub were great. All games in game room were good. We had a great time. Saw a bear behind the cabin last night there.
Jeremy S.
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 25 avr. 2024
Thank you Jeremy for staying at Heaven's Dream Cabin. So glad you and your group enjoyed your stay!
Avis vérifié
10/10 – Excellent
Shikina M.
16 avr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This cabin is very nice and kid friendly! They loved the pool and we loved that it was on the main level. The only downside to this cabin that it doesnt have a bathroom on the main level so you have to walk upstairs. Every room has its own bathroom which is a plus. The only other thing is you can’t turn the heat up pass 73 on the main level and the pool didnt feel like it was 80. Overall this cabin is very nice and I highl
Shikina M.
Séjour de 3 nuits en mars 2025
Avis vérifié
10/10 – Excellent
Anthony E.
21 sept. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Stay
The cabin was very nice. We have been staying in cabins in the Pigeon Forge and Gatlinburg area for close to 20 years. The host were great. We only had to issues during a 6-night stay and they were fixed the same day. One issue was brought to our attention and fixed before we had time to report it to the host. Great all-around experience. I would highly recommend the host and the cabin.
Anthony E.
Séjour de 6 nuits en septembre 2024
Avis vérifié
10/10 – Excellent
John D.
18 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Definite 5-Star Stay!!!!
Delightful property. Stocked with all the essentials. Exceptionally clean. Hosts were excellent communicators...very responsive to text messages. Check-in and check-out instructions clearly laid out and was very smooth. Property was available right on time. We were in Gatlinburg/Pigeon Forge area for our annual family summer get-together with the kids and grandkids. This place was a perfect fit for all 17 of us. We would definitely return to this property next time we are in the area.
John D.
Séjour de 3 nuits en juin 2024
Avis vérifié
10/10 – Excellent
Chris D.
13 oct. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Family Time
My family and I had a great time. There was room for everyone. The kids enjoyed the pool, game room and theater room. Only a few drawbacks, the microwave handle kept popping out and the guns on the Terminator 2 game did not work. That did not stop us from enjoying the cabin and our trip. We will definitely be staying again.
Chris D.
Séjour de 3 nuits en octobre 2022
VrboOwner a répondu le 7 sept. 2023
Thanks Chris! Glad you had a great time. We appreciate the feedback on items that need to be repaired. Both of those items have now been fixed.
Avis vérifié
8/10 – Bien
Amy P.
14 août 2022
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Heavens Dream
Everything was beautiful. One outside chair and the microwave door handle were broken, the indoor heated pool was too hot to swim in, we felt nauseous form the heat so couldn’t really enjoy it. My family and I saw som bears on the property and had a great time in the movie room. Thank you!
Amy P.
Séjour de 2 nuits en août 2022
VrboOwner a répondu le 7 sept. 2023
Thanks Amy! Glad you had a great time. Thank you for the feedback on those items that need to be removed/repaired. The microwave door handle has been repaired and we have adjusted the pool temp. Thank you!
Avis vérifié
10/10 – Excellent
David J.
30 déc. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Fantastic Cabin Getaway
Located just outside Pigeon Forge, with majestic views of the surrounding hillsides, this cabin has it all. You are far enough away from the city to avoid traffic and all of the touristy hubbub, but close enough that you can go in to a grocery store or to Dollywood, the Island, or any of the other tourist sites or rides or anything else in just 15 or 20 minutes. That is if you even want to leave the cabin. With six bedrooms each with its own bathroom; plus a game room with four video game consoles and a pool table; a theater room of all recliners and a massive TV; a 20 ft pool, a hot tub, Plus a bunch of rocking chairs on the porches just for relaxing. We made use of it all and enjoyed every minute of our week there overlapping Christmas
David J.
Séjour de 7 nuits en décembre 2023
VrboOwner a répondu le 25 avr. 2024
Thank you David for staying at Heaven's Dream. We are glad you and your group enjoyed your stay!.
Avis vérifié
10/10 – Excellent
Carson F.
30 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family Reunion
Awesome experience at this cabin. Very clean and well stocked. Most cabins we have been in are very minimal on supplies but Jess provides a reasonable amount of starter stuff. Everything was in great order and condition. Any issues were minor and comes with the usage of the cabin over the years. Couple improves would be adding some more blankets and bedding. When using the extra roll away beds we felt a bit short on blankets. The grill hasn’t been thoroughly cleaned in a long time and there was quite a bit of build up from previous stays. Lastly, the pool was a little chilly and could be a little warmer. Overall, we had a wonderful stay and would repeat at this cabin again in the future. Thank you!
Carson F.
Séjour de 4 nuits en juin 2024
Avis vérifié
2/10 – Terrible
Alpesh P.
6 août 2023
Points forts : Arrivée
Points faibles : Propreté, communication
Unhappy
the inconvenience for the following issues
- Bathrooms were dirty and shower curtains had mold
-could not able to use pool at all
- In Bathrooms had no body soaps in all
- AC were out for two days on 3rd floor
-one bedroom on third floor on mattress had blood spots
Thanks
Alpesh P.
Séjour de 4 nuits en juillet 2023
VrboOwner a répondu le 3 oct. 2023
Unfortunately this guest started asking for refunds and complaining about various issues the minute he arrived and it continued daily. We sent several trades out to address his “issues” however they were not able to find any of his “issues” and provided proof to the guest and us that everything was working properly. He continued to send messages and harass us after his stay looking for a refund. This review is a result of him not receiving a refund for these false claims.
Avis vérifié
8/10 – Bien
Sherran H.
21 avr. 2025
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Family
The host was very prompt with addressing the issues but too many issues. First night, windy night, the gutter was loose and banged very loudly, no sleep. Owner fixed the next day. Linen was dirty in bunk bed room we had to wash all bed linen. The one game I wanted PacMan was not working, owner knew but did not inform us before or after booking, disappointing!!! Remote missing for the TV in game room, owner suggested I look all over the house to find. Which was never found! Pool temperature very cold owner suggested I take batteries out of the hot tub thermometer and put in pool thermometer. So we could not use both at the same time. Overall it was a lot of issues when we just wanted a relaxing vacation!!!!
Sherran H.
Séjour de 6 nuits en avril 2025
VrboOwner a répondu le 21 avr. 2025
Wow. Every once in a while you host a guest that, no matter what you do, you just can’t satisfy them. This is one of those guests. Ma’am, you were in the cabin for less than 10 minutes before you started calling and complaining starting first with the arcade game. We quickly let you know that the previous guest broke that game and the part has been ordered to fix the game but it hadn’t come in yet. There were 4 other arcade games and a pool table for you to enjoy.
The next day you messaged about a gutter, which had come loose because of high winds and we sent someone over who fixed that as soon as possible.
You never once messaged or mentioned one thing about having to wash the linen nor did you shoot us pics of the dirty linen, so I’m seriously doubting this issue because you had no problem messaging daily about complaints.
You messaged again and asked about the TV remote and with me not being there, I suggested that you might look in one of the other rooms as guests sometimes take those to other rooms or get lost in cushions, but keep in mind that there are 8 other TVs with identical remotes that work for every TV in the house.
And finally, you messaged again on the last day that the pool was cold that day, but had been warm at the beginning of the stay. I asked you to move the batteries from the hot tub thermometer to the pool thermometer so that we could remotely read what the temp was in the pool. A thermometer just measures the temperature in the water, it doesn’t heat it, so I’m not sure where you got that you couldn’t use either the pool or hot tub the last day. Once we got the temp reading after your message, we immediately sent our pool guy out there to check on it and the pool had cooled because you and your guests had pool toys stuck in the skimmer, which once removed by our pool guy, it went back to temp immediately.
Needless to say, we addressed every single one of this guests issues.
Avis vérifié
10/10 – Excellent
Neil C.
4 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing Cabin!
This cabin was very much stocked and ready for a family vacation! The people who own the cabin were very friendly and very quick answering any and all questions too. We were impressed with the nice game room and the movie room was great for the little ones to enjoy their shows while the older kids played some games. Pool was a little too cold for the young ones, but the older of the kids said it took awhile to get used to the temp, but the pool was fun. Adults used the hot tub out on the deck. The laundry room was very nice to have on site as well for washing towels/clothes. The bathroom towels were so nice and large, plus a whole set for each person was great. We did have 4 bears come up for a close visit come evening time, but the trash area is locked up so they cannot tear into anything. They were magnificent to watch! View from the upper 3rd floor off the back balcony is amazing. We watched the sunset pretty much each night with a great view over the mountains. Grill out front is newer and very nice!
Kitchen area is fully stocked with everything you need (except food of course) but with the cabin's great location nearby a couple grocery stores it was easy to get into town and back without any issues. We really liked that this cabin is just outside the busy part of town and is tucked away nicely, but not too far out for a quick trip in town last minute for an attraction, which there is a lot of, but some coupons were provided for FREE from the hosts of the cabin.
Neil C.
Séjour de 5 nuits en mars 2023
VrboOwner a répondu le 7 sept. 2023
Thank you Neil! So glad you and your family enjoyed your stay.
À propos de l’hôte
Hôte : Jess Lanier
Langue(s) :
Anglais
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