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Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Galerie de photos de l’hébergement Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Aire de séjour
Piscine
Chambre
Extérieur
Aire de séjour

Avis

9,8 sur 10 – 
Exceptionnel
4 chambres3 salles de bain10 personnes

Commodités populaires

  • Piscine privée
  • Stationnement sur place disponible
  • Cuisine
  • Laveuse
  • Climatisation
  • Barbecue

Explorez la région

Afficher sur la carte
Phoenix, AZ
  • Place, Arizona Canal
    ‪9 min à pied‬
  • Place, Arcadia Park
    ‪19 min à pied‬
  • Place, Shemer Art Center and Museum
    ‪4 min en voiture‬
  • Airport, Phoenix, Arizona (PHX-Aéroport international de Sky Harbor)
    ‪14 min en voiture‬

Chambres et lits

4 chambres (10 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 grand lit

Chambre 4

1 lit superposé (1 place)

3 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Bureau
Salle à manger

À propos de cet hébergement

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Part of the PHX Stays Luxe Collection — our portfolio of top-tier, design-forward homes curated for travelers who crave elevated spaces and boutique-hotel experiences in a private settings.
• Sparkling Heated Pool (additional fees apply)
• 8 Minutes to Old Town Scottsdale
• Camelback Mountain Views from the kitchen window
• 5 miles to Sky Harbor Airport
• Dedicated Workspace
• No checkout "chore" list!
• Top notch communication, from beginning through the end of your stay.

You will receive a keyless code. Before, during, and after your stay, feel free to reach out to us at anytime. We are dedicated to lightning fast responses and we will get back to you in minutes. During your stay, should you find yourself needing any local recommendations, just drop us a line and we’ll be happy to help! Otherwise, we will respect your privacy, leaving you to enjoy our beautiful space.

Enjoy all that Scottsdale/ Phoenix have to offer, including quiet tree-lined streets, close proximity to Old town, golf courses, numerous spas, restaurants, bars, hiking and sight-seeing. Enjoy breathtaking views of Camelback Mountain from both the front yard and your kitchen window.

The Lilly is just 8 minutes to Old Town Scottsdale, 5 minutes to shopping and Camelback Mountain. This ~1600 sq. ft. beautiful home offers a convenient location close to dining, golf courses, pool clubs, nightlife, hiking trails and shopping, while providing highly desired peace and quiet for your enjoyment.

✰Sky Harbor Airport - 5.6 miles
✰Old Town Scottsdale - 3.5 miles
✰Arcadia Park- 1 mile
✰Fashion Square Mall - 4 miles
✰The Biltmore Fashion Park - 4.3 mile
✰The Phoenician Golf Course/Spa/Report - 2.9 miles
✰Arizona Country Club - 2 miles
✰Desert Botanical Gardens- 4.7 miles

Once the rental agreement + guest verification have been signed you will receive the keyless entry code.

CHECK IN: 4:00 PM
CHECK OUT 11:00 AM
Unless prior arrangements have been made, late check out after 11:00 will result in $150/hour fee.
You will have access to the entire home except the owners locked storage closet.


Fully Stocked w/ meticulous attention to detail

Sip your morning coffee on the front patio Adirondack chairs, which provide views of Camelback Mountain, while remaining tucked away in this quiet Arcadia Neighborhood. Enjoy a quick walk to OHSO for breakfast or a jog along the beautiful canal. After your jog, take a dip in the private swimming pool. An outdoor dining table provides seating for all. Additional lounge sitting areas are provided next to the pool where you can enjoy a beverage while basking in the glorious Arizona sunshine.

LIVING SPACE:

Curl up on the modern sofa or one of the leather barrel chairs and play a game or watch a movie in the spacious living room. A 60" LED Smart TV allows for endless streaming possibilities. The living room has a stunning view of the pool and yard so even while indoors, no experience will be missed!

KITCHEN:

•Keurig + Drip Coffee Machine w/creamer and sweetener
• Fully Stocked Kitchen
• Storage Containers, mixing bowls, dish towels, sharp knives
• High end gas stove
• Pots, pans and baking dishes, spices
• Separate beverage fridge and a nugget ice dispenser
• Oversized Kitchen Island with seating

LAUNDRY:
Full size stackable washer and dryer
Laundry soap
Iron and ironing board

BEDROOMS
Master Suite 1:
King Bed with designer touches
Desk with pool views
Luxurious linens
A LED Smart TV completes the space.
Private access to pool
Private bathroom with walk in shower

Bedroom 2:
Master Suite 2
King Bed
Smart TV
The en-suite bathroom features a walk-in shower with glass barn doors and marble flooring.

Bedroom 3:
Queen bed with trundle
Smart TV

Bedroom 4:
A kids dream (but also functions beautifully for adults too)! You’ll love the fun bunk beds which includes:
Full bed, twin bed and a twin trundle bed.
Chill in the bean bag while watching your favorite show on your own smart TV.

BATHROOMS:
Master Bath 1 with Walk in Shower, eco friendly toiletries, fluffy towels
Master Bath 2 with Walk in Shower, eco friendly toiletries, fluffy towels
Bathroom 3 with Tub/Shower Combo, eco friendly toiletries, fluffy towels, generous counter space and marble mosaic tiling.

OUTDOOR:
Pool heating available for an additional $100/day heated up to 85F, 48-hour advance notice required.
Day Bed for lounging
BBQ with propane
Dining Table
Sitting Area
Corn hole
Pool loungers
Pool Towels
Outdoor Games
Front Porch with 4 Adirondack chairs
NOTE*There is No Pool Gate

• Pack and Play
• High Chair

PARKING: We have a large circular covered driveway parking



When you stay in any of PHX Stays properties you'll always be stocked with the luxury basics to help you feel right at home! We provide: High speed Wifi, Smart TV's, fully stocked kitchens, complimentary coffee & tea, toiletries, luggage racks and freshly laundered linens and towels. You'll also find a starter pack of toilet paper, paper towels, garbage bags, dish soap, dish pods, and laundry detergent.

Top notch communication, from beginning through the end of your stay.
The Lilly is a PHX Stays property.

THINGS TO NOTE: We do require a Pre-Arrival form and a Rental agreement as part of our guest screening process after the reservation is confirmed. Please note, all rental agreements and pre-arrival forms must be complete prior to receiving the code.

Need different dates or something bigger? Click on our profile pic to check out our other nearby properties.

CONCIERGE SERVICES:
As part of the PHX Stays Luxe Collection, guests also enjoy access to our dedicated Concierge Team. We offer elevated add-ons like custom charcuterie boards, celebratory décor, romantic setups, fridge stocking, and private chef experiences — all designed to turn your trip into something extraordinary. (Advance notice required; fees apply.)

PARTIES/EVENTS ARE STRICTLY PROHIBITED.
This is a residential area. We must be respectful of our neighbors. Quiet hours are from 10 pm to 8 am and must be respected. Our home is equipped with Noise Aware Monitors inside and in the backyard to protect our neighbors. There is one Ring Camera at front door and one facing the driveway.

SERVICE PROVIDERS:
During your stay, you may encounter service providers who help with the maintenance and upkeep of our home. Below is the schedule.
NOTE: days are subject to change

OUTDOOR CAMERAS:
Exterior cameras are located in the front of the home and back gate for security. There are no interior cameras.

NOISE MONITORS:
Noise monitors are located inside and outside of the home to ensure quiet hours of 10pm-9am are followed. These measure decibel levels only. No sound is transmitted or recorded.

TPT License Number 21420296
STR Permit STR2024-005509

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00

Âge minimum pour la location : 21 ans

Départ avant 11 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements non autorisés

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Animaux de compagnie

Animaux de compagnie non autorisés

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Numéro d’enregistrement de l’hébergement : STR-2024-005509
Nº de l’hébergement : 3033819vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
Cet hébergement utilise des produits de nettoyage écologiques.
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Phoenix

C’est dans le quartier Camelback East à Phoenix que vous trouverez cette maison de vacances. Les célèbres Scottsdale Fashion Square et Biltmore Fashion Park valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Camelback Mountain et Desert Botanical Garden. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Chase Field et Mortgage Matchup Center.
Carte
Phoenix, AZ

À proximité

  • Arizona Canal - 9 min à pied - 0.8 km
  • Arcadia Park - 19 min à pied - 1.6 km
  • Ice Chalet - 4 min en voiture - 2.3 km
  • Shemer Art Center and Museum - 4 min en voiture - 2.7 km
  • Desert Botanical Garden - 8 min en voiture - 5.7 km

Transport

  • Arrêt de tram 38th Street - Washington - 7 min en voiture
  • Aéroport international de Sky Harbor (PHX) - 10 min en voiture

Restaurants

  • ‪McDonald's - ‬3 min en voiture
  • ‪Chick-fil-A - ‬19 min à pied
  • ‪Circle K - ‬15 min à pied
  • ‪Starbucks - ‬3 min en voiture
  • ‪Chipotle Mexican Grill - ‬3 min en voiture

Foire aux questions

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Le départ est à 11 h.

Où se situe Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Camelback East - propriété de vacances se trouve à 2,4 mi (3,9 km) de Papago Park, et à 3 mi (4,8 km) de Papago Golf Course. Les points d'intérêt suivants sont également à moins de 10 km : Camelback Mountain et Scottsdale Waterfront.

Avis

9,8

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 24 avis sur 26.
Note de 8 – Bien, d’après 1 avis sur 26.
Note de 6 – Acceptable, d’après 0 avis sur 26.
Note de 4 – Médiocre, d’après 0 avis sur 26.
Note de 2 – Terrible, d’après 1 avis sur 26.

9,8/10

Propreté

9,8/10

Arrivée

9,6/10

Communication

9,8/10

Emplacement

9,6/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Mary J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We loved the location, & the layout of the bedrooms.
Séjour de 3 nuits en décembre 2025
VrboOwner a répondu le 14 janv. 2026
We’re delighted to hear you loved the location and the bedroom layout. It was a pleasure hosting you.
Avis vérifié

10/10 – Excellent

Marc E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Awesome!
Séjour de 14 nuits en août 2025
VrboOwner a répondu le 11 sept. 2025
Thank you again for being such a great guest! We loved having you. -Jackie
Avis vérifié

10/10 – Excellent

Craig F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location and clean property!

My family of 3 enjoyed staying here at the Lilly and everything was as advertised. Great communication with the property owner throughout the stay, too!
Séjour de 4 nuits en mai 2024
VrboOwner a répondu le 29 mai 2024
We loved having you and your family Craig!
Avis vérifié

10/10 – Excellent

Dmitri M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed stay

Very nice property. Very clean and easy to communicate with host. Nice neighborhood close to shops and canal trail for exercise.
Séjour de 5 nuits en mars 2025
VrboOwner a répondu le 14 avr. 2025
Thank you for staying at the Lilly Dmitri! I'm glad you liked the location! We hope to host you again!
Avis vérifié

10/10 – Excellent

Rachael K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Getaway

Stop looking. Great place. You won’t be disappointed!
Séjour de 3 nuits en mai 2025
VrboOwner a répondu le 20 mai 2025
Thank you for the appreciation Rachael! We would love to host you again!
Avis vérifié

10/10 – Excellent

Peri R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Roomy Clean and Beautiful

Great place to stay in Arizona. It is roomy, and clean and provides nice amenities like coffee and everything else you need. We appreciated being able to stay in this great rental property. Thank you!
Séjour de 2 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Thomas K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

5 Stars

We had a great stay. The neighborhood was quiet and pleasant. The property manager was very attentive to our needs. Would recommend!
Séjour de 3 nuits en mars 2025
VrboOwner a répondu le 19 mars 2025
I'm so glad you had a great time Thomas! Thank you for recommending us, we would love to host you again!
Avis provenant d’un site partenaire

10/10 – Excellent

Kevin B.

Great place !

We have rented from Phx Stays on multiple occasions at 2 different properties. They provide an excellent experience, thoughtful layout and amenities. Great neighborhoods, everything as advertised and more
Avis provenant d’un site partenaire

10/10 – Excellent

David H.

Outstanding

Truly a great property with excellent, customer centricity.
Avis vérifié

10/10 – Excellent

Audri K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome spot to hang out!

We thoroughly enjoyed the house, neighborhood was terrific and host was lovely. It was just as advertised and more. Highly recommend for a group get together anytime!
Séjour de 2 nuits en janvier 2023
VrboOwner a répondu le 19 août 2023
Thank you again for being such a great guest! We loved having you. Jackie
Avis vérifié

10/10 – Excellent

Kristen L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful House

Super clean, has everything.
Séjour de 2 nuits en janvier 2024
VrboOwner a répondu le 3 mars 2024
We are so happy you enjoyed your stay. We loved having you! Jackie
Avis vérifié

10/10 – Excellent

Cindy C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wedding weekend

Great house in a great location! Worked out perfectly for our family.
Séjour de 4 nuits en avril 2024
VrboOwner a répondu le 15 mai 2024
I'm so glad you like the location Cindy! That makes me so happy that it worked well for your family. We would love to host you again in the future!
Avis vérifié

10/10 – Excellent

Pamela H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Spot

The home was lovely and well appointed. The location fit in well for our Phoenix plans and accommodated our group well. Host was very accessible for any questions. Pool was a bonus and the neighborhood was well kept and quiet.
Séjour de 2 nuits en octobre 2024
VrboOwner a répondu le 7 nov. 2024
We appreciate the lovely review Pamela! We hope to host you again in the future!
Avis provenant d’un site partenaire

10/10 – Excellent

Audri K.

Great spot!

Second year we’ve stayed here for our annual girls’ weekend. Comfortable and terrific location. It’s beautiful and very well maintained. The hosts are great! Easy from start to finish!
Avis vérifié

10/10 – Excellent

Elizabeth T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Property

We loved this house so much, and look forward to staying there again some day. It was so clean and well-appointed, and was just like in the photos. Property managers communicated well, answered our questions promptly.
Séjour de 4 nuits en mars 2024
VrboOwner a répondu le 29 mars 2024
We are so happy you enjoyed your time with us! We would love to have you again anytime Elizabeth.
Avis vérifié

10/10 – Excellent

Robert C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Phoenix Wedding

This property was perfect for our situation. It had all the amenities and space we needed. The home was conveniently located in a nice, quiet neighborhood.
Séjour de 4 nuits en novembre 2023
VrboOwner a répondu le 24 nov. 2023
Thank you again for being such a great guest! We loved having you. Jackie
Avis provenant d’un site partenaire

10/10 – Excellent

Michelle T.

Best house ever!

Wow! We had an amazing stay at the Lilly! The house is absolutely gorgeous and the layout is perfect with all the bedrooms and bathrooms. The backyard is heavenly with so much space and the perfect size pool! This was really the best place we’ve ever stayed in AZ. Being in Arcadia was amazing and so close to everything. We can’t wait to be back!
VrboOwner a répondu le 12 oct. 2023
Thank you again for being such a great guest! We loved having you. Jackie
Avis vérifié

10/10 – Excellent

Toni C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very nice house

The cleanliness was the best of any VRBO property we have rented. It was nice to have 2 bedrooms with ensuites for me and my sister. The kitchen and bathrooms were well stocked. The neighborhood was established and felt very safe. We enjoyed the backyard and appreciated the covered area with the fan as it was very hot there! Very nice and communicative owner!
Séjour de 4 nuits en juin 2024
VrboOwner a répondu le 16 juill. 2024
Wow! Thank you so much for the sweet words Toni! It warms my heart to know that you had a great time and that you felt safe. We would love to host you again!
Avis vérifié

10/10 – Excellent

Shakari D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful gem!

Nice neighborhood and this place had everything!!! From coffee to laundry soap...spices, cooking supplies. Beds were very comfy and linens were top of the line.....Really so well done and perfectly equipped. Super friendly hosts! I can't recommend enough. Will definitely be back!
Séjour de 2 nuits en septembre 2023
VrboOwner a répondu le 2 oct. 2023
Thank you again for being such a great guest! We loved having you. Jackie
Avis vérifié

10/10 – Excellent

Ginger A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely, comfortable home

Such a great getaway with the family. My whole family met in Phoenix to celebrate my nieces graduation from law school. Jackie was very responsive whenever I had any questions. Also, at the last minute, she was happy to allow my dad to join our already big group. Everything was clean, organized, and comfortable. I’m so happy we ended up at this property.
Séjour de 4 nuits en mai 2024
VrboOwner a répondu le 12 mai 2024
Ginger, we loved having you and are so glad you enjoyed yout time with family.
Avis vérifié

10/10 – Excellent

Brian G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautifully appointed home in convenient, established neighborhood

The Lilly met all of our needs for this trip. We spent a great family day by the pool. We cooked some foodie meals in the well-appointed kitchen. Hung out in the living room for games, movies and conversation. Jackie is a generous host. Beds linens decor lighting etc is all on point. We also loved the proximity to the airport, Scottsdale, Phoenix and many good restaurants
Séjour de 4 nuits en janvier 2024
VrboOwner a répondu le 19 févr. 2024
Thank you again for being such a great guest! We loved having you. Jackie
Avis vérifié

10/10 – Excellent

Bonnie L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location, extra charge for heated pool

Outstanding house, kitchen, rooms etc. Beautiful back yard. Only weird thing is first line advertises house w heated pool but requires extra charge to turn heat on. Wasn’t expecting that. Great for families and easy to cook in well laid out kitchen
Séjour de 5 nuits en novembre 2023
VrboOwner a répondu le 30 nov. 2023
Thank you again for being such a great guest! We loved having you. Jackie
Avis vérifié

10/10 – Excellent

Kelly P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Definitely coming back!

If you're looking for the perfect getaway in Phoenix, look no further than this stunning five-star! Our 2 week stay was nothing short of spectacular. The moment we walked in, we were greeted by a beautifully decorated interior that perfectly blended modern comfort with a touch of desert charm. The spacious living area was ideal for relaxing after a day of exploring, and the kitchen was fully equipped with everything we needed. Each bedroom was a serene retreat, offering plush bedding and ample space, making it feel like a home away from home. One of the highlights was the private outdoor space, complete with a sparkling pool and a cozy seating area perfect for evening gatherings under the stars. The location was also unbeatable, just a short drive from breathtaking hiking trails and vibrant downtown attractions. The hosts were attentive and went above and beyond to ensure our stay perfect. We truly can't recommend this rental enough; it exceeded all our expectations and made for an unforgettable vacation. We can't wait to return!
Séjour de 12 nuits en juin 2025
VrboOwner a répondu le 17 juill. 2025
I am over the moon that our VRBO exceeded all your expectations and made an unforgettable vacation Kelly. Thank you for the thorough review! And saying that it was nothing short of spectacular is such a compliment, it makes me so happy to hear! We would love to have you again! You are always welcome at PHX Stays!
Avis vérifié

10/10 – Excellent

Ann M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Arcadia Location

Lovely property in Arcadia that was perfectly close to everywhere we needed to go for a wedding at The Royal Palms Resort. VERY clean, and enough space for everyone not to feel crowded. The pool is lovely, not too shallow or too deep, and everything was easy to find/use. Our only glitch was needing to send photos of a broken shelf to our host but we got that all sorted quickly. It would be a great place to stay with children as well with two trundle beds plus bunk beds. Minutes from the Phoenix Zoo and Botanical Gardens, Sky Harbor, and food galore. Definitely recommend.
Séjour de 5 nuits en avril 2024
VrboOwner a répondu le 9 avr. 2024
Thank you so much for the kind words Ann! We're so happy that you enjoyed the pool and location. We would love to host you again in the future!
Avis vérifié

2/10 – Terrible

Stephanie P.

Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Poor Communication & Lack of Transparency

We had to cancel our stay last minute due to a family emergency and immediately contacted both the owner and VRBO. Acknowledging that we were outside the cancellation policy, we inquired about rebooking for a future date with minimal penalty. The staff indicated that this might be possible and advised us to cancel the stay. However, I was unable to do so through the app and notified the host, who directed me to contact VRBO. VRBO confirmed they had emailed the host regarding the cancellation.When we later attempted to rebook, we were offered a 10% return client discount off the published price. Upon follow-up, the owner stated they had never received the cancellation. VRBO confirmed the email had been sent, but the staff did not acknowledge this. As a result, the stay was never officially canceled, and the owner lost the opportunity to rebook the property.While we understood the cancellation policy, the initial communication suggested some flexibility, which was not ultimately honored. Disappointing.
Séjour de 4 nuits en février 2025

À propos de l’hôte

Hôte : PHX Stays

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol

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