8/10 – Bien
Bryn-Marc C.
7 mai 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great stay
Overall, the property is as advertised with a great view and amenities. The rooms and are large and plenty of spaces and TV. Location is great, very close to the Watauga River Park and original Mast General Store with a short 15 min drive to Boone.
Communication with the host was quick and consistent. We reported a couple issues that were present upon arrival and the host offered to have them fixed during our stay: 1) screen on the patio door was coming out of its frame 2) and patio fire pit had an eroding bottom (they were not urgent repairs for us so we declined).
Based on how nice the kitchen setup was with the amazing Wolf range/oven, I would have expected to have seen a better stocked kitchen. There are plenty of utensils to get by, but I found myself wanting spatulas and measuring utensils. They remind you in advance that you are responsible for your own salt/pepper/spices; there is a very limited supply.
Only complaint that I had was about inflexibility of reservation changes by the host company. We had a medical appointment that could not be rescheduled come up within days of our reservation being made, there was no flexibility to shift our dates by 1 day when property was available at the time (same number of nights just M-F instead of Tue-SA). We ended up having to pay for the extra night even though we left a day early. I understand their cancellation policies completely, but very unbending, so be warned.
Bryn-Marc C.
Séjour de 5 nuits en avril 2024
