Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room
Top Reasons to Book This Cabin: *Accommodates up to 68 guests *Community Indoor Pool and Pavilion onsite *Outdoor Hot Tub *Cozy King Suites with Futon in every room *Theater Room and Game Room *Centrally located in downtown Gatlinburg *Professionally Managed, 24/7 Service
Welcome to The Big Poplar Retreat – a Gatlinburg getaway where luxury and sophistication meets rustic charm. As you enter the great room, you are greeted by the warmth of the stone fireplace, the scent of cedar plank walls, and the sight of the high vaulted ceiling that adds a sense of grandeur to the space. The comfortable leather seating allows for you to sit back, relax and unwind. As you step into the gourmet kitchen your inner chef come alive as you prepare delicious dishes on the locally sourced log dining tables where there's plenty of seating for your large group.
Whether you're visiting for a work retreat or family reunion, this cabin has something for everyone - a game room, theater room, five comfortable sofas, four dining tables, a convenient island located in the heart of the kitchen, outdoor hot tub, and an indoor community pool to enjoy any time of the year!
As you venture outside, the expansive deck awaits with its numerous rocking chairs and outdoor dining area, where you can indulge in breathtaking views while enjoying your meals. A kitchenette, complete with a full-size fridge, microwave, and sink, is located near the game and theater room for your convenience. With all the luxury and amenities available at The Big Poplar Retreat, your family getaway is sure to be one that will be cherished for years to come.
*This property is not available to adults under the age of 25. No exceptions.*
Parking Notes: The Big Poplar Retreat requires parking passes. This unit has 8 parking spaces, there will be 8 parking passes in your unit when guests arrive. The parking space #7 will be listed on the parking pass. No additional parking spots will be available and towing is enforced. Please use only the 8 spaces marked with #7.
No RV's or Trailers.
*This Property is Not Pet Friendly*
The Big Poplar Retreat is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.
Bedroom Setup: Main Level: TV's in each room 2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 futon in handicap friendly bedroom, 1/2 bath in the hall Lower Level: TV's in each room 4 King suites (each with a futon and a tub shower combo) Upper Level: TV's in each room 4 King suites (each with a futon and a tub shower combo) Futon in the open Loft area Bunk Room #1: 2 Queen/Queen Bunk Room #2: 2 Queen/Queen/Queen with an attached bath Bunk Room #3: 1 Twin/Queen and 1 Queen/Queen Hall Bath
Area Attractions: The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!
L'hôte vous demande d'effectuer les tâches suivantes avant le départ :
Remplir le lave-vaisselle et le mettre en marche
Rassembler les serviettes utilisées
Enlever les articles personnels, enlever les restes de nourriture et de boisson et sortir les poubelles
Éteindre les lumières et verrouiller les portes
Le non-respect de ces règles peut entraîner un avis négatif de la part de l’hôte.
Pets are not allowed.
The minimum age limit for this unit is 25
No Parties Are Allowed.
Renseignements importants
À savoir
Nº de l’hébergement : 3436289vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
À propos du quartier
Gatlinburg
L'hébergement cette cabane vous attend pour un séjour exceptionnel à Gatlinburg, plus précisément près de parcs de loisirs, à la montagne. Si les célèbres Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede sont des hauts lieux culturels, les non moins sympathiques Aquarium Ripley’s Aquarium of the Smokies et Parc à thème Anakeesta comptent parmi les attractions les plus populaires des environs. Lors de votre séjour, ne manquez pas les incontournables Gatlinburg SkyPark et Parc aquatique couvert de Wild Bear Falls. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que les visites de vignobles.
Gatlinburg Convention Center (centre de congrès) - 8 min à pied - 0.7 km
Gatlinburg Space Needle (Centre spatial) - 9 min à pied - 0.8 km
Parc à thème Anakeesta - 11 min à pied - 0.9 km
Aquarium Ripley’s Aquarium of the Smokies - 11 min à pied - 0.9 km
SkyPark - 11 min à pied - 0.9 km
Transport
Aéroport de Knoxville McGhee Tyson (TYS) - 70 min en voiture
Restaurants
Puckers Sports Bar - 12 min à pied
Loco Burro Fresh Mex Cantina - 13 min à pied
Smith & Son Corner Kitchen - 12 min à pied
Pancake Pantry - 12 min à pied
Subway - 11 min à pied
Foire aux questions
Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room possède-t-il une piscine?
Oui, cet établissement propose une piscine.
Combien cela coûte-t-il de séjourner à Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?
En date du 17 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room le 15 août 2026 commencent à 1 282 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien coûte le stationnement à Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?
Le départ est à 10 h.
Où se situe Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?
Chalet rustique se trouve dans les montagnes, à moins de 15 minutes de marche des sites suivants : Mynatt Park, Aquarium Ripley’s Aquarium of the Smokies et Parc à thème Anakeesta. Les sites suivants se trouvent à moins de 15 minutes de marche : SkyPark et Gatlinburg Convention Center (centre de congrès).
Avis
9,4
Exceptionnel
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great property with plenty of space for our group of 13!
Lindsay L.
Séjour de 4 nuits en mars 2026
VrboOwner a répondu le 26 avr. 2026
Thank you for your kind words! We're delighted you enjoyed your stay. If you need anything in the future, we're here to help.
Avis vérifié
10/10 – Excellent
Tyler T.
22 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location, about a 10 minute walk to the Villages. We had a great experience and we will be back.
Tyler T.
Séjour de 3 nuits en mars 2026
VrboOwner a répondu le 5 avr. 2026
Thank you so much for your kind words. We're thrilled you enjoyed your stay and the location. We look forward to welcoming you back soon!
Avis vérifié
10/10 – Excellent
Amanda W.
14 nov. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The cabin was very clean. This stay was with the Class of 1982 for our class outing. We really enjoyed ourselves and we do plan on planning another stay.
Amanda W.
Séjour de 3 nuits en octobre 2025
VrboOwner a répondu le 20 nov. 2025
Thank you for your kind words. We're delighted to hear that your group had a wonderful time and that the cabin met your expectations. We look forward to hosting you again in the future. Safe travels!
Avis vérifié
10/10 – Excellent
David T.
28 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing host and place. Hope to stay again in the future and highly recommend
David T.
Séjour de 5 nuits en juillet 2025
VrboOwner a répondu le 11 août 2025
Thank you so much for your kind review! I'm thrilled to hear that you had such a wonderful experience during your stay. It would be a pleasure to host you again in the future. I appreciate your recommendation and look forward to welcoming you back.
Avis vérifié
8/10 – Bien
Aaron K.
20 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The size of this location was great. Bears wondered by almost daily which was really cool. Several of the appliances had issues, the dishwasher and stove both had issues. We would stay here again for the size and location.
Aaron K.
Séjour de 3 nuits en juillet 2025
VrboOwner a répondu le 3 août 2025
Thank you for your review. We appreciate your feedback on the size and location of the property, as well as the wildlife sightings. We are sorry to hear that you experienced issues with some of the appliances during your stay. We will look into addressing these concerns to ensure a more seamless experience for future guests. We are glad to hear that you would consider staying with us again and look forward to welcoming you back.
Avis vérifié
10/10 – Excellent
Enoch B.
25 avr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location and excellent house layout
This property worked perfectly for our needs. It will likely be our first consideration when we return to Gatlinburg in the future.
Enoch B.
Séjour de 3 nuits en avril 2025
VrboOwner a répondu le 8 mai 2025
Thank you so much for your kind review. We are thrilled to hear that the property met your needs and exceeded your expectations. It would be our pleasure to welcome you back in the future. We appreciate your business and look forward to hosting you again soon.
Avis vérifié
10/10 – Excellent
Andre J.
19 mars 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Staff Retreat
We had a great time, the house was super comfortable and very close to Gatlinburg. A very quiet neighborhood and easy access to everything.
Andre J.
Séjour de 4 nuits en mars 2025
VrboOwner a répondu le 2 avr. 2025
Thank you so much for the wonderful review! We're delighted to hear that you had a great time and found the house comfortable and conveniently located. We strive to provide a peaceful and accessible experience for our guests, and it's great to know that we succeeded in your case. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.
Avis vérifié
10/10 – Excellent
Karen T.
15 déc. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family Trip
We absolutely loved our stay. We were close to town. Some of our group walked to the attractions, food and activities. The lodging was spacious with plenty of space for everyone to spread out. The kitchen was fully equipped
Karen T.
Séjour de 3 nuits en décembre 2024
VrboOwner a répondu le 31 déc. 2024
Thank you for your kind review. We are delighted to hear that you and your group had an enjoyable stay. We strive to provide comfortable and well-equipped accommodations close to the local attractions and amenities. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Avis vérifié
10/10 – Excellent
Chris P.
20 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great place for large groups
Great loaction close to everything in Gatlinburg. Cabin was really nice and had everything we needed for our stay. We would definitely stay again. We even got to see a bear stroll through the parking lot! That was pretty cool.
Chris P.
Séjour de 3 nuits en juin 2024
Avis vérifié
10/10 – Excellent
john f.
12 déc. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Will return
Very convenient. Had all the necessary items you would need for a 4 day stay. Lots of room for the 30 people that stayed there. Games and theater room were perfect.
john f.
Séjour de 4 nuits en novembre 2024
VrboOwner a répondu le 28 déc. 2024
Thank you for your positive review of our property. We are glad to hear that the accommodations and amenities were suitable for your group's needs. It's our goal to provide a comfortable and enjoyable stay for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.
Avis vérifié
10/10 – Excellent
Nancy S.
28 mars 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
2025 Tenn Family Vacation
The house was impressive. Spotless. It was in the perfect location close to all the attractions. Last visit we stayed in a high mountain house, we were to scared to go up and down mountain and were not able to enjoy attractions. This home was walkable distance to the main strip. Every day we were able to go enjoy a different attraction. Enough space for a large group of people. Looking forward to next year.
Nancy S.
Séjour de 6 nuits en mars 2025
VrboOwner a répondu le 17 avr. 2025
Thank you for the wonderful review of our property. We are delighted to hear that you and your group had such an enjoyable stay and were able to take advantage of the convenient location to explore the nearby attractions. Providing a comfortable and accessible experience for our guests is our top priority. We look forward to welcoming you back next year and hope you have another fantastic visit.
Avis vérifié
10/10 – Excellent
Toby W.
27 févr. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Basketball weekend
We couldn't be happier with our stay for the weekend. Everything was on point from start to finish. Very easy as well. Thank you for a great stay. We will def be back
Toby W.
Séjour de 4 nuits en février 2024
Avis vérifié
8/10 – Bien
Sue F.
21 juin 2025
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Points faibles : Arrivée
Nice Place
Great place very responsive polite management. Property needed some repairs but management wished to send maintenance. Didn’t want to give up family time to have maintenance repair on our time! Check in was a nightmare as the message system was not working properly. I never got check in info by email or text. Had to call. Great place but bad issues that need addressing!
Sue F.
Séjour de 3 nuits en juin 2025
VrboOwner a répondu le 5 juill. 2025
Thank you for your review. We appreciate your feedback and are sorry to hear that you experienced some issues during your stay. Some cell service carriers can be unreliable at times, especially when traveling here in the mountains and can prevent text messages or emails from being delivered. We encourage all guests to call us if they haven't received their info by check-in time. Please feel free to reach out to our management team directly if there is anything else we can do to make your next visit more satisfactory. We hope to have the opportunity to host you again in the future.
Avis vérifié
10/10 – Excellent
Terry M.
14 mai 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Blown away!
This place exceeded my expectations! I have been to this area 4 times in the past few years. None of the other residences come close. Def worth the price!
Terry M.
Séjour de 2 nuits en mai 2023
Avis vérifié
10/10 – Excellent
Barbara B.
1 sept. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Vacation for Community Residence of LCDSNB
We had a wonderful time. The home was beautiful and everything worked well, no issues except a few visits from the bears, but they continued on to where they were going. It was refreshing watching them. The neighborhood was exceptional! We will definitely come stay again in the future. KUDOS to the staff when communicating with us!
Barbara B.
Séjour de 4 nuits en août 2024
Avis vérifié
10/10 – Excellent
Dorothy S.
15 janv. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Sistare family WINTER vacation
Location was GREAT. We were able to walk to and from the downtown main area of Gatlinburg, even the 4 year old. Watched the fireworks on New Years Eve from our deck with a great view. Large Gathering Room on main level with kitchen/dining area was great for our large group. We had a few minor problems but as soon as we notified the manager the problems were immediately taken care of. We recommend this to large groups and we look forward to going again soon.
Dorothy S.
Séjour de 5 nuits en décembre 2022
Avis vérifié
10/10 – Excellent
Heidi W.
29 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Super Comfortable and Incredible for Large Groups!
We had a group of 18 stay at the house with several small children (think nap-time is still essential) so we had more rooms than we needed, but it was perfect. There was enough space for 18 of us to comfortably hang out in the open-concept kitchen/living room without feeling stressed out. Having that many bathrooms, the little movie theater seating, and the fantastic bunkbeds made this for an absolutely terrific stay. I booked it for my mom's birthday and the hosts even sent a small card and a bear for her to congratulate her. I highly recommend this place and would love to stay again. We saw bears every day of the stay (including one who nonchalantly walked through the backyard), which was exciting and fun! The floors needed a bit better vacuuming, but that's really the only criticism I have for it. It is spacious, comfortable, overall very clean, and made you feel like home immediately (although I cannot comfortably fit 18 into my home). For anyone with a big group (and small children) this is a fantastic decision. Additionally, you can walk to downtown Gatlinburg, it's about half a mile to walk, so you dont even need to pay for parking or worry about traffic. Thank you for letting us stay here!
Heidi W.
Séjour de 3 nuits en juillet 2024
Avis vérifié
6/10 – Acceptable
Voyageur vérifié
28 août 2019
Points forts : Propreté, arrivée et exactitude de l’annonce.
Points faibles : Communication
A bit of a mixed bag +/-
First off--the pros: the house itself is really beautiful. Large, well thought-out amenities and common spaces. Nicely decorated and well stocked (dishes, linens, cooking supplies). The house and its configuration worked very well with our large family reunion. Plenty of space for all.
The cons: some TVs in rooms did not work, flooring on main floor was really dirty (not visibly but our feet were filthy from day 1--it seemed like it needed a good mopping), no broom for clean-ups. These are fairly minor--part of working out the kinks of a new property I imagine.
What was not a minor hiccup was a persistent issue with the trash. Either or previous guest or a bear (likely the latter) left a bag of trash over the embankment right off the lower deck. This proved problematic for a couple reasons. First, this house is situated in bear country--the creatures don't need any additional enticement. Beginning with our first morning there we saw a bear foraging through the trash, scale the support poles and walk around the lower deck of the house, and approach the front door of the house on two occasions. And there were people nearby everytime. We completely understand--the bears were here first. But leaving that bag of trash out there was like bear baiting. I called and spoke with maintenance 6 times the second day we were there, and while seemingly sympathetic--there was no remedy. For our entire stay--the trash remained. I was told by the property management company that they tried to send someone out to clean up the trash and he slipped on the wet embankment and could not finish the job. Perhaps they did, and we were not unsympathetic to his challenge. However, for 5 full days, the trash lay strewn about the property--feet from the house. I am not sure why the maintenance team did not attempt an additional solution to this problem. Several phone calls and 5 days--particularly at this price point--is entirely unacceptable. Even if the bears were a non-issue, no guests at this upscale property should have to stare at trash for the entirety of their stay.
The house was lovely and we enjoyed our time. Yet, we were left quite disappointed by the management of this property. Our extended family takes a vacation together like this regularly in different locations and we have never encountered an issue like this. No attempt at remediation or restitution was offered. Disappointing.
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
VrboOwner a répondu le 21 juin 2023
Dear Bruce,
We sincerely apologize for the issues you had during your stay with the trash. We do try to make sure this does not happen to begin with and this will be addressed promptly. We will also make sure the management team is aware and follows up to make sure this is addressed. We do hope despite all of this you and your family were still able to go out and enjoy all that Gatlinburg and Pigeon Forge have to offer. When you are ready to come back please keep us in mind as we would be happy to have you come back and stay with us and let us show you this is not indicative of our level of customer service.
Thank you
Wyndham Vacation Rentals
Avis vérifié
10/10 – Excellent
Debbie R.
19 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location & perfect for large groups
The Big Poplar Retreat has a lot of room for larger groups to stay and have their own space. Kitchen is fully stocked, more than enough towels and blankets, they supply dish soap, dishwasher tablets, sponges, shampoo, conditioner and soap. Only thing I will note is that it advertises they have "hair dryer" and there is only one in the unit when the unit will sleep over 60 people. We never found the one hairdryer but luckily someone else brought one. Also the kitchenette downstairs is not stocked with anything other than a tea towel, sponge and dish soap. No dishes, cups, glasses or silverware so you would need to bring down from main floor kitchen. Other than that, the place was perfect for our needs. Thanks Vacasa for another great stay! We have stayed in this area for 3 years in a row and not sure we will go anywhere else.
Debbie R.
Séjour de 2 nuits en avril 2023
Avis vérifié
10/10 – Excellent
JImmy M.
17 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
More than a place to sleep.
This property was the perfect location for an annual office retreat. The accommodations were more than enough for our visit to Gatlinburg. Located within a short walk to downtown with a shorter walk to a trolley stop. This was very convenient for taking in restaurants and shopping without the hassle of attempting to park on the main strip. The house is beautiful with cabin themed decor throughout.
JImmy M.
Séjour de 2 nuits en octobre 2022
VrboOwner a répondu le 21 juin 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
Avis vérifié
10/10 – Excellent
Maryssa T.
20 mars 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
10/10
Amazing spacious well stock great location
Maryssa T.
Séjour de 3 nuits en mars 2023
Avis provenant d’un site partenaire
10/10 – Excellent
Rostislav T.
25 nov. 2022
Great cabin
Great layout of rooms to fit many families with privacy for everyone, while keeping the common area well open and Grey for fellowship.
Rostislav T.
Avis provenant d’un site partenaire
8/10 – Bien
Nihar G.
20 nov. 2022
Beautiful home, with some flaws
It’s a great home with a fantastic layout and ideal for large parties. It looks as advertised. The kids loved the bunk beds, the video games, and the movie room. We all loved the living room and backyard deck for the families to hang out. We saw a bear cub walk between cabins to the backyard on our first night!
However, it is not without some small flaws, which you don’t expect at these price points.
The row of cabins are packed a bit tight and we had a very loud group neighboring us drinking and yelling (not exaggerating) until 2:30am. It was impossible for the 2 or 3 rooms facing that house to get any sleep until the neighbors went to bed late. I recognize this might be our own 1-off experience, but it really did impact our stay. The room walls also don’t provide a great barrier to sound so you can hear more than you should be able to.
The floors are very dirty. I noticed others complain about this in previous reviews but hoped those were 1-off scenarios. They weren’t. Our feet were black on the bottom after the first night. We wore sandals thereafter.
We ran out of paper towels on day 4 of 5 (we had almost 30 people eating daily at the house). We were told they don’t provide additional supplies. I find that to be very disappointing, again given how much we are paying.
Lastly, 2 coffee machines in the property, neither worked. To their credit, someone quickly came out with a paper clip to fix both of them (some small component needed to be cleaned out - guess it was a known problem). Another annoyance on our first morning there which forced a Starbucks run.
Little things for the most part, but you expect flawlessness when paying 5 figures.
Nihar G.
Séjour de 4 nuits en juillet 2022
VrboOwner a répondu le 21 juin 2023
Nihar, thank you for your review. We are pleased to hear that you all loved the living room and backyard deck! We sincerely apologize for any disruption the neighbors may have caused during your visit. Guests are welcome to call about noise complaints during quiet hours so we can assist them. Furthermore, we value cleanliness very highly, and we have passed your comments about the condition of the floors to our housekeeping staff so they are aware of your concerns. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. We hope to have the opportunity to host you for a worry-free getaway in the future.
Avis provenant d’un site partenaire
6/10 – Acceptable
Old Fort Freewill Baptist O.
19 nov. 2022
Great cabin for large groups!
This is a beautiful cabin with a great lay out . The bunk rooms we amazing. The kitchen was stocked well with cooking utensils and pots and pans .It wasn’t but just a short hop to town Incase you needed something. However the floors were very dirty. Walk across the floor with socks or barefoot and your feet are black. There was trash on the landing of the stairs going upstairs to bedrooms . Baseboards were very dusty.
When we were ready to take things out of the oven there were no pot holders and only one kitchen towel no dish cloths.There are lots of bear on the property climbing on the decks so be careful going out side .
All in all we enjoyed our stay .
Old Fort Freewill Baptist O.
VrboOwner a répondu le 21 juin 2023
We're sorry to read you experienced an incomplete clean. That sounds very disappointing to encounter and will be discussed with our housekeeping staff. The pot holders have been replaced. Thank you!
Avis vérifié
10/10 – Excellent
Shamus S.
20 oct. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great house for a large group or family!
This place was great. Even better than expected. It was super clean and check-in was easy for everyone. Plenty of parking. The house itself is in a great spot- walkable to the center of Gatlinburg but you also have some great forest/mountain views from the front and back of the house. Great place and we hope to go back to this house or one of the others in the complex.
Shamus S.
Séjour de 3 nuits en octobre 2022
À propos de l’hôte
Hôte : Stony Brook Cabins
Langue(s) :
Anglais
Hôte de choix
Nos hôtes de choix offrent des expériences hors pair aux vacanciers.