6/10 – Acceptable
Carah B.
5 janv. 2024
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté
Overall, it was fine.
Pros:
Communication with Katy was easy & she was very kind. Check-in & out process was easy. There is plenty of room for a large family. The location is situated nearby to plenty of activities.
Cons:
The downstairs fridge was not working. Katy said it had been giving them fits, & she did send someone out to repair it ASAP, but the repair person looked at the wrong fridge. We had to flip-flop where all of our family was staying due to the need for fridge access. However, Katy did rectify this for us by comping us a meal. There is a warning about the smell of the hot tub due to well water, but for us it was too much to bear and I'm not sure it had been cleaned prior to our arrival (there were leaves and pine needles in the water). There are a lot of switches for lights/fans, but we had trouble connecting/separating them. Our biggest complaint was the cleanliness, or lack thereof. After my son's bath, we allowed him to walk barefoot inside & after one hour, his feet were solid black. There was trash left in and around the premises from the previous guests. Surfaces had not been wiped down. I'm hoping it was a fluke due to the holidays.
General Information:
If you're not used to it, getting to the location is VERY scary & can prove challenging. I drive a large SUV & had difficulty getting up some of the steeper parts; my wheels would spin & roads are very narrow. We arrived when it was already dark outside & there were no lights on nor nearby, so bring a flashlight.
Carah B.
Séjour de 4 nuits en décembre 2023
