The Historic Gillen House in Lampasas TX

Thank you for your review. This person is our maintenance team member, who we emailed you about prior to your stay. Any VRBO property will have folks and owners who maintain the property who will also have access. We never enter the property without telling our guests.

Home was cooled prior to guest arrival at the usual 76 degrees and house was spotless, as always. The claims of "dirt" were unwarranted and we had an extra cleaner come through during their stay, who confirmed that the only issue was a minor stain on a sheets (which was promptly replaced). After refunding this guests' stay, we were still faced with a pile of unwarranted complaints - though it seems they were still happy with an "awesome" house. This is an older house (as described fully in our description) and so this won't be your run-of-the-mill "modern" appointments, because we are an historic property. If you are looking for shiny plastic, glass and metal - modern style accommodation - this isn't going to be a fit for you. If you're looking for an incredible home bursting at the seams with priceless antiquities and incredible history (and a host who is passionate about sharing this experience with our guests), we welcome you to stay with us. We do everything we can to create an extremely unique, historical and cherished guest experience, and in doing so we strive to set expectations.... but of course sometimes Karen doesn't read the description.