6/10 â Acceptable
Samantha C.
3 janv. 2026
Points forts : Arrivée, emplacement
Points faibles : PropretĂ©, communication et exactitude de lâannonce.
The location of this cabin was convenient for accessing Gatlinburg, Pigeon Forge, and the parks. The host was responsive when we initially asked about the living room fireplace; however, we did not receive follow-up after sharing additional concerns.During our stay, the jacuzzi tub jets did not appear to function after the tub was filled. We also noticed loud activity in the ceiling area at night (scratching and scuttling sounds), which disrupted sleep for our children. These concerns were shared with the host.We observed visible mold growth at the peak of the ceiling, which was concerning, particularly alongside the apparent pest activity.Additional maintenance and upkeep issues included nonstick cookware with flaking surfaces that could not be used, requiring us to purchase a pan; non-functioning lights above the shower and on the microwave hood; a dusty living room ceiling fan; and a fireplace that did not work during our stay.The master bedroom carpet was torn in multiple areas with exposed plywood underneath.Overall, while the cabin provided a convenient base for our trip, several maintenance issues remained unresolved, and we did not receive further communication from the host after the initial exchange.
Samantha C.
Séjour de 4 nuits en décembre 2025
