Avis vérifié
6/10 – Acceptable
Jennifer
6 juill. 2025
Points faibles : Propreté, communication
Location was nice...close to the beach (walking distance). Pool area was nice, off the intercoastal.
Communication between Victoria Rental Properties and the BW Resort definitely needs improvement. When you check in, know that there is a resort fee per day...was not informed.
In addition, I was told that I'll be reimbursed the security deposit within 3-5 days. At check-in, I was informed 7-10 days (?).
Stayed in a standard room. Nice view from the balcony. When we walked in the room smelled moldy/damp. Mold in the shower, no washcloths, stains all around. When I came down to the front desk to ask for washcloths, they gave me one hand towel (?). Figured out when I got back to the room (21st floor).
There are nice restaurants walking distance. Absolutely loved ETARU (Japanese cuisine).
Next time I do another staycation in Hallandale, I'll be looking elsewhere.
Hope this helps...all around.
Jennifer
Séjour de 2 nuits en juillet 2025
