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20% Off Memorial Wkend Great For Families Pool,Spa

Galerie de photos de l’hébergement 20% Off Memorial Wkend Great For Families Pool,Spa

Piscine
Aire de séjour
Restauration
Chambre
Piscine

Avis

8,4 sur 10 – 
Très bien
3 chambres2 salles de bain6 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Chiens acceptés
  • Cuisine
  • Laveuse

Chambres et lits

3 chambres (6 personnes)

Chambre 1

1 très grand lit

Chambre 2

2 lits 1 place

Chambre 3

1 grand lit

2 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Espaces supplémentaires

Cuisine

À propos de cet hébergement

20% Off Memorial Wkend Great For Families Pool,Spa

Indoors, you'll find Southwestern decor, high ceilings, and a fully-equipped kitchen, all contributing to the inviting and well-lit atmosphere of this vacation rental.

Located just north of downtown, this rental keeps you close to the best of Palm Springs.

Travel 3 miles to the heart of town to browse boutiques, dine out, or visit the Palm Springs Art Museum.

Admire the unique landscape at the Moorten Botanical Gardens (4 miles) or take a ride on the Palm Springs Aerial Tramway (5 miles).

Golfers will appreciate being just 6 miles from professional-grade courses like Cimarron, Escena, and Desert Princess.

There are multiple casinos nearby - the closest is just 3 miles away. The Indian Canyon and Tahquitz Canyon offer beautiful hiking trails with waterfalls, less than 5 miles from the house.

THINGS TO KNOW:
- Local regulations require that the property manager meet you within the first 24 hours of your arrival to review the applicable local ordinances and rules pertaining to your stay.
- The property allows 2 vehicles - one in the driveway and one in the garage
- Your booking charges will NOT include your optional pool heat fee of $80 per night (3 Night Minimum). If you would like to include this in your stay, this fee will be required to pay separately to the property management company prior to check-in. Please note taxes and processing fees apply.

Ajoutez des dates pour connaître les prix

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Règles de l’hébergement

Arrivée après 16 h 00

Âge minimum pour la location : 25 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements non autorisés

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Animaux de compagnie

Animaux de compagnie autorisés : chiens de moins de 23 kg chacun (maximum 2 animaux au total)

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Instructions relatives au départ

L'hôte vous demande d'effectuer les tâches suivantes avant le départ :

Remplir le lave-vaisselle

Retirer les draps des lits utilisés et rassembler les serviettes utilisées

Enlever les articles personnels et sortir les poubelles

Éteindre les lumières, verrouiller les portes et rendre les clés

Le non-respect de ces règles peut entraîner un avis négatif de la part de l’hôte.

Renseignements importants

À savoir

Numéro d’enregistrement de l’hébergement : 2680
Nº de l’hébergement : 3640762vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté

À propos du quartier

Palm Springs

Dans le quartier Upper West Side à Palm Springs, vous trouverez cette maison de vacances près de parcs de loisirs, à la montagne. Besoin de vous dégourdir les jambes ? Mettez vite le cap sur les célèbres Palm Springs Aerial Tramway (tramway aérien) et O'Donnell Golf Club. Vous êtes plutôt mordu de shopping ? Faites-vous plaisir au détour des non moins emblématiques Palm Springs Square Shopping Center et Plaza de las Flores Shopping Center. Consultez l'affiche de l'emblématique Casino Agua Caliente et prévoyez du temps pour passer par l'agréable Palm Springs Convention Center (centre de congrès), attraction prisée des environs. Si pour vous, « vacances » rime avec « on se dépense », vous serez ravi d'apprendre que la région constitue le décor idéal pour vous adonner à des activités telles que l'observation des oiseaux et les balades à la découverte de la faune.
Afficher plus de maisons de vacances à Palm SpringsS’ouvre dans une nouvelle fenêtre
Carte
Palm Springs, CA

À proximité

  • Desert Highland Park - 4 min en voiture - 1.9 km
  • Palm Springs Square Shopping Center - 4 min en voiture - 1.5 km
  • Office du tourisme de Palm Springs - 5 min en voiture - 2.3 km
  • Palm Springs Convention Center (centre de congrès) - 10 min en voiture - 4.5 km
  • Palm Springs Aerial Tramway (tramway aérien) - 16 min en voiture - 9.7 km

Transport

  • Gare de Palm Springs - 13 min en voiture
  • Palm Springs, CA (PSP-Aéroport international de Palm Springs) - 11 min en voiture

Restaurants

  • ‪Starbucks - ‬3 min en voiture
  • ‪McDonald's - ‬4 min en voiture
  • ‪Billy Reed's Restaurant Bakery & Bar - ‬3 min en voiture
  • ‪Taco Bell - ‬3 min en voiture
  • ‪Rick's Desert Grill - ‬3 min en voiture

Foire aux questions

20% Off Memorial Wkend Great For Families Pool,Spa possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à 20% Off Memorial Wkend Great For Families Pool,Spa?

En date du 13 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement 20% Off Memorial Wkend Great For Families Pool,Spa le 4 juill. 2026 commencent à 304 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

20% Off Memorial Wkend Great For Families Pool,Spa accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens (limite de 2 par chambre) d’un poids maximal de 50 lb par animal de compagnie.

Combien coûte le stationnement à 20% Off Memorial Wkend Great For Families Pool,Spa?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à 20% Off Memorial Wkend Great For Families Pool,Spa?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à 20% Off Memorial Wkend Great For Families Pool,Spa?

Le départ est à 10 h.

Où se situe 20% Off Memorial Wkend Great For Families Pool,Spa?

Upper West Side - propriété de vacances se trouve à moins de 3 km des sites suivants : Palm Springs Square Shopping Center, Desert Highland Park et Office du tourisme de Palm Springs. Desert Regional Medical Center et Montagnes de San Jacinto se trouvent également à moins de 5 km.

Avis

8,4

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 14 avis sur 27.
Note de 8 – Bien, d’après 5 avis sur 27.
Note de 6 – Acceptable, d’après 7 avis sur 27.
Note de 4 – Médiocre, d’après 1 avis sur 27.
Note de 2 – Terrible, d’après 0 avis sur 27.

8,8/10

Propreté

9,6/10

Arrivée

8,6/10

Communication

9,4/10

Emplacement

8,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Loretta B.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Well equipped and checkin instructions great.
Séjour de 3 nuits en avril 2026
VrboOwner a répondu le 12 avr. 2026
Glad to hear the check-in instructions were clear and you found everything well equipped! We really appreciate your feedback and hope to host you again in the future.
Avis vérifié

10/10 – Excellent

La'Don F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This was our first time using Vrbo and it did not disappoint! The location of this house was perfect. It's close enough to the shops and restaurants in Palm Springs. The description of everything is very accurate. The property owners are very quick to respond to requests as well. Highly recommend and we'd definitely stay again!
Séjour de 3 nuits en mars 2026
VrboOwner a répondu le 27 mars 2026
Thank you so much! We’re thrilled your first Vrbo experience was a good one and that the location and property lived up to your expectations. Glad we could help and respond quickly—would love to host you again anytime!
Avis vérifié

6/10 – Acceptable

tim p.

Points forts : Propreté, arrivée, communication et emplacement.
The location was great for our needs, so close to many unique neighborhoods.The unit itself is tired-the primary toilet did not always flush, hot water control was inconsistent, the kitchen cabinets were sticky, the hot tub was fine but there were no instructions for the heater, pool furniture was broken, mold in the shower area etc. For the price I expected better.
Séjour de 4 nuits en avril 2026
VrboOwner a répondu le 9 mai 2026
Thank you for your feedback. We’re glad the location worked well for your visit and gave you easy access to the surrounding neighborhoods. We do want to mention that none of these concerns were raised during your stay, so we unfortunately weren’t given the opportunity to address them in real time. That said, after your checkout, the items mentioned were reviewed and are addressed by our team. We appreciate you taking the time to share your experience.
Avis vérifié

6/10 – Acceptable

Jennifer R.

Points forts : Propreté, arrivée et emplacement.
Points faibles : Exactitude de l’annonce
The general layout of property was nice and good location. However the place is very dated. Worn out beds, shower head didn’t really work, curtains cheaply hung- didn’t block light, broken blinds,etc. the pictures in listing were very filtered and make it look fresher than reality.
Séjour de 4 nuits en avril 2026
VrboOwner a répondu le 10 avr. 2026
Thank you for taking the time to share your feedback—we’re glad you enjoyed the layout and location of the property. We did send our maintenance team out to inspect the concerns you mentioned, and they confirmed that the blinds, curtains, and shower are all in good working condition. That said, we understand your comments about the overall feel of the home and appreciate you bringing it to our attention. Thanks again for your feedback.
Avis vérifié

10/10 – Excellent

Lawrence B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was great.
Séjour de 4 nuits en décembre 2025
VrboOwner a répondu le 10 janv. 2026
Thanks so much! We’re glad to hear you enjoyed everything and hope to host you again soon.
Avis vérifié

10/10 – Excellent

Vanessa G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay

Pool and spa are nice
Séjour de 3 nuits en mai 2025
VrboOwner a répondu le 29 mai 2025
Thanks, Vanessa! Both the pool and spa are actually the highlights of our place. Glad you were able to enjoy them during your stay.
Avis vérifié

10/10 – Excellent

Elaine R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We have stayed at this location several times now. It is quiet, clean, private and close to main PS area! The management company was easy to work with and responsive to our questions.
Séjour de 3 nuits en octobre 2025
VrboOwner a répondu le 19 oct. 2025
Thank you so much for staying with us again! We really appreciate your kind words and are so glad you continue to enjoy the space. Always a pleasure to host you!
Avis vérifié

10/10 – Excellent

Eric H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Fantastic property! Very quiet neighborhood and really enjoyed our time there. The amenities were good, and communication was great. We had a wonderful time and we would definitely stay at this property again! Everything we needed was close by (grocery store, etc.) and the neighborhood was tranquil and relaxing. The pool and hot tub were great! Thank you!
Séjour de 5 nuits en novembre 2025
VrboOwner a répondu le 29 nov. 2025
Thank you so much! We’re thrilled to hear you enjoyed the peaceful neighborhood and had a relaxing stay. Glad the amenities and nearby conveniences worked out well for your trip. And happy to hear the pool and hot tub were a hit! We’d love to welcome you back anytime — thank you again! 🌟
Avis vérifié

10/10 – Excellent

Kimberly W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Palm Springs get away

it was a lovely place and we enjoyed the pool and just relaxing.
Séjour de 5 nuits en juin 2025
VrboOwner a répondu le 3 juill. 2025
So glad to hear that! Happy you got to enjoy the pool and some relaxing time—come back anytime!
Avis vérifié

10/10 – Excellent

Tom M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The property was clean and was as shown in the pictures. Entering the property was easy. We enjoyed the amenities. The private pool was wonderful. There was a beautiful walking path and park behind the pool. It was convenient to downtown. I would definitely stay again.
Séjour de 6 nuits en novembre 2025
VrboOwner a répondu le 20 nov. 2025
Thank you so much! We're thrilled to hear that you found the property clean and as depicted in the pictures. It's great to know you enjoyed the amenities, especially the private pool and the beautiful walking path nearby. We appreciate your kind words about our convenient location, and we look forward to welcoming you back for another stay!
Avis vérifié

10/10 – Excellent

silvia b.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome home

Fantastic place!
Séjour de 4 nuits en mai 2025
VrboOwner a répondu le 22 mai 2025
Thanks, Silvia! We look forward to hosting you again for another fantastic stay!
Avis vérifié

10/10 – Excellent

paul h.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Quiet oasis

My wife and I really enjoyed the sun, pool, quiet and secured location.
Séjour de 4 nuits en juillet 2025
VrboOwner a répondu le 9 juill. 2025
We’re so glad to hear you and your wife had a relaxing time! The sun, pool, and peaceful setting really do make it a special place. Thanks for choosing to stay with us — we’d love to host you again anytime!
Avis vérifié

8/10 – Bien

Raquel H.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Nice home, great for family

We enjoyed our stay. The pool was good for the kids. Great location in a cute neighborhood, a short drive to town and the tram.
Séjour de 4 nuits en novembre 2023
VrboOwner a répondu le 30 nov. 2023
We are so glad that you enjoyed your stay. It would be a pleasure to host you again! :)
Avis vérifié

10/10 – Excellent

Elaine R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Our third time staying here!

We’ve stayed at this home before so we knew exactly what to expect! Clean, quiet and super private! Only a few minutes into the downtown area. The property management is extremely responsive and helpful as well.
Séjour de 3 nuits en février 2025
VrboOwner a répondu le 1 mars 2025
Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to know that our home continues to meet your expectations in terms of cleanliness, privacy, and location. It's always a pleasure to host repeat guests like you. We're also glad that our property management team was able to assist you during your stay. We look forward to welcoming you back for a fourth visit!
Avis vérifié

6/10 – Acceptable

THOMAS D.

Points forts : Arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce
Water pressure was terrible including hot water problems when showering. Had Mgmt company come over twice to work on water flow.Locks on sliding doors hard to operate and sliding tracks not clean.Outside gates broken.Unit built in 1982 with no majoir upgrades that we could see. We rent many times on VRBO and this unit from an upgrade standpoint was the most disappointing including furniture.Master bedroom sheets were not even fitted - we went out and bought sheets.We also bought and left a new coffee pot.Loved the location but feel price we paid was in excess of value.Pool deck needs power washing.Thanks. Tom davey
Séjour de 20 nuits en février 2026
VrboOwner a répondu le 15 mars 2026
Thank you for your feedback, Tom. We’re glad to hear you loved the location and appreciate you taking the time to share your experience. We’re pleased that the hot water concern was addressed during your stay when our team came out to assist. The other items you mentioned, such as the sliding door locks, gates, and pool deck condition, were unfortunately not reported to us during your visit, but we appreciate you bringing them to our attention. Those are being addressed. Thank you as well for leaving the new coffee pot—your thoughtfulness is appreciated. Guest feedback helps us continue improving the home, and we’re grateful you took the time to share yours.
Avis vérifié

10/10 – Excellent

Holly R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We had such a great time. The house is not fancy but very nice and comfortable. The kitchen has everything you need to cook or just have snacks. The bedrooms are a good size and the bed was comfy. The pool and hot tub was very important to me. We did pay to heat and it was worth it. We have stayed in many VRBO and this one is a gem. We will return … did have an issue getting in gate called the 800 number and it was my error but they were very friendly!! The only thing that I can say that wasn’t wonderful was the couch was really low and we are used to a bigger TV. Thank you we had a wonderful time!
Séjour de 6 nuits en juin 2025
Avis vérifié

8/10 – Bien

Todd H.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Great House!

Great layout, good AC, stocked kitchen, nice pool. Please check out the hornet/wasp nest in the bougainvillea bush next to the pool. Needs removal! A working ice maker in the fridge would be nice. Otherwise, all was great!!
Séjour de 2 nuits en août 2024
VrboOwner a répondu le 18 sept. 2024
Thank you for your detailed feedback! We’re so glad to hear that you enjoyed the layout, the AC, and the stocked kitchen, as well as the nice pool. We appreciate you bringing the hornet/wasp nest to our attention; we’ll address that right away for safety. Your suggestion about the ice maker is also noted, and we’ll look into it. Thank you again for your insights, and we hope to welcome you back for another great stay!
Avis vérifié

8/10 – Bien

Jessica R.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Great Home, especially if you have a car

We are four friends, and the home suited us well- we didn't cook or hang out in the living room. All was clean and comfortable (no tissues, though). The pool and hot tub are great (definitely needed to pay for the heated pool); however, the pool/hot tub instructions are out of date. We had to Lyft everywhere because it is not close to downtown, so it might be better if you have a car. The managers were accommodating and responsive.
Séjour de 3 nuits en mars 2025
VrboOwner a répondu le 13 mars 2025
Thank you for sharing your experience! We're glad that our home was a good fit for your group and that you enjoyed the pool and hot tub. We appreciate your feedback on the instructions and amenities—fee for pool heat was advertised though in our listing description to properly set guest's expectations. It’s great to know our team was able to assist you during your stay. We'd love to host you again!
Avis vérifié

6/10 – Acceptable

Brian K.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté, exactitude de l’annonce
This property has a known hot water heating issue that needs to be fixed. Had to take a cold shower the first night. Contacted Sunny Days - We had to run water, go to the water heater or electrical box and flip switches to get hot water. It was apparent from the responses from Sunny Days personnel that this is known issue. Unacceptable. The property overall is rather dirty, cabinets, counters had tiny ants that got into our food, outside furniture was really dirty. One guest bed had a few hairs under the covers. Refrigerator took more than a day to cool down, ice maker doesn't work. Limited privacy in rooms, including primary bathroom, as there aren't many window coverings. Towels were clean and fluffy and seemed newer. Location is good for downtown Palm Springs. I could not recommend this property.
Séjour de 4 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

ALLA P.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Garage lock

Couldn't open garage lock for 10 min. Called for help. They told me someone will call me and will come to take a look. No one did. Very beautiful neighborhood. Place itself needs improvement. Furniture is old. But overall we really enjoyed.
Séjour de 6 nuits en novembre 2023
VrboOwner a répondu le 9 déc. 2023
We are so glad that you enjoyed your stay despite the setbacks. It would be a pleasure to host you again! :)
Avis vérifié

6/10 – Acceptable

Marlene V.

Points forts : Arrivée, communication et emplacement.

Disappointed

The place is nice but when we arrived we noticed lots of dust in the house. Not good for allergies. The carpet seemed old and the inside seemed dated. Our issues with the jacuzzi were addressed but never resolved. After several visits from a technition the jacuzzi never warmed up.
Séjour de 2 nuits en novembre 2024
VrboOwner a répondu le 18 déc. 2024
Thank you for your review. We sincerely apologize for the issues you experienced during your stay, particularly with the spa. We understand how important it is to have all amenities functioning properly, and we appreciate your patience as we had our technician visit the property multiple times to resolve the issue. We regret that it impacted your overall experience. We also noticed that you didn’t mention any concerns about dust during your stay, and we're sorry if that was a discomfort to you. We always strive to maintain a high standard of cleanliness and will make sure our cleaning team pays extra attention to this area going forward. Your feedback is valuable, and we’re committed to making improvements to ensure future guests have a more seamless experience. We hope you will consider staying with us again in the future and that we can provide you with a fully exceptional stay.
Avis vérifié

8/10 – Bien

Todd H.

Points forts : Arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce

Ummmm

Mgmt company is helpful and responsive. The A/C was broken on check in but they got it fixed same day. The photos of this house are borderline catfishing. Not quite but verrrrry flattering of a property that is in desperate need of an update. Everything is just… shabby, out of date and from the 90’s. The design of the home is quirky. The bathroom fixtures are wonky. The coffee cups are mostly all chipped. The hot tub worked well, the pool was clean. It’s a 10 minute drive to the main strip.
Séjour de 4 nuits en octobre 2024
VrboOwner a répondu le 16 oct. 2024
Todd, thank you for your review and for your kind words about our management team. We're glad to hear that the A/C issue was resolved quickly and that you enjoyed the pool and hot tub. While the home’s design is unique, we appreciate your comments and we’ll certainly take them into consideration as we make improvements. Your experience is important to us, and we’re always looking for ways to enhance our guests' stays. We hope to have the opportunity to welcome you back in the future.
Avis vérifié

8/10 – Bien

Peter K.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Some issues but easily resolved

I have stayed at several other properties in the Sundance Community (operated by other property managers). It is a great location. Unlike other reviews, the people at Sunny Days were very easy to communicate with and very quick to reply and resolve some small issues like: the pool tech did not arrive on the scheduled day, but they made sure he was there the next morning since the pool did need cleaning after strong winds one night. There is was issue with hot water and the plumber we there the next day to resolve. Overall, even with these issues, it was a great stay. It seem that the property needs a solid walk through to bring it up to standards where such repairs are not necessary. New carpets have been installed, the main bed was very comfortable. It is true that the couch is dated and needs replacement and the ice maker is not working. With some attention, this can be a very great place to stay.
Séjour de 7 nuits en février 2024
VrboOwner a répondu le 28 févr. 2024
We are glad that you loved the place. Thank you for your valuable feedback, we appreciate you taking time to write us so we can improve our services more. It would be a pleasure to host you again! :)
Avis vérifié

4/10 – Médiocre

Eli A.

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté, communication

Property not managed well.

When we arrived there was no Wi-fi. However as I’m a bit tech savvy I managed to figure it out and fixed it before calling the property manager. We decided to check the pool and it was freezing despite the fact that we paid for heating in advance. The pool instructions do not much the actual system in place. We figured it out but took us 30-45 minutes to operate the pool. The garage door keys do not match the lock so we had no access to the washer and dryer and the property manager never sent the keys. Lastly, we found lots of mouse droppings in the kitchen and bathroom cabinets. I thought it was old until the mouse ran between my legs the morning we checked out.
Séjour de 3 nuits en décembre 2023
VrboOwner a répondu le 26 juin 2024
Eli, Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you were able to resolve the Wi-Fi issue. Sometimes, a reboot is necessary, and we're happy that you managed to fix it before reaching out. We sincerely apologize for the issues you encountered with the pool heating and the confusion with the instructions. We have since addressed these issues to ensure a smoother experience for future guests, along with the laundry unit confusion. Most importantly, we are very sorry to hear about the critters you encountered. We have taken immediate action to ensure that this home is thoroughly inspected and free of any such issues. Thank you for bringing these matters to our attention. Despite these challenges, we hope you enjoyed your stay overall and would consider visiting us again.
Avis vérifié

6/10 – Acceptable

grando205

Points forts : Propreté, arrivée et emplacement.
Points faibles : Communication, exactitude de l’annonce

Woefully out of date instructions

The place is nice. The Management company was not so much. The instructions for the place were woefully out of date. The Spa instructions were NOTHING what they were supposed to be. The instructions listed very complicated instructions to use the spa. The instructions stated that we needed to go to the pool filter and look for a yellow box which didn't exist and to turn valves in the ground next to the spa which didn't exist. The spa was upgraded with a remote control but no one bothered to update the instructions. Very confusing. The instructions also listed a Wi-Fi network that didn't exist. And when I called the management company to ask about it, they said they would call me back and never did. Again the place was nice but the Sunny Days management company was not very helpful. I would NOT recomment Sunny Days management company.
Séjour de 6 nuits en décembre 2023
VrboOwner a répondu le 26 juin 2024
Thank you for taking the time to share your feedback. We appreciate your comments and apologize for the confusion and inconvenience you experienced with the outdated instructions and lack of response from our team. We have thoroughly reviewed and updated all instructions to ensure accuracy, including the spa instructions and Wi-Fi network details. Additionally, we have addressed the communication issue with our staff member responsible and taken corrective action to prevent this from happening again. We are glad to hear that you found the property itself to be nice, and we regret that our service did not meet your expectations. Your feedback is invaluable to us as we strive to improve our guest experience.

À propos de l’hôte

Hôte : Sunny Days Vacation Rentals

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Langue(s) :

Anglais, Néerlandais, Grec, Polonais

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