Chalet rustique

4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK

Galerie de photos de l’hébergement 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK

Piscine
Baignoire à remous extérieure
Extérieur
Salle de jeux
Salle de jeux

Avis

10 sur 10, Aimé des clients
Parmi les hébergements les mieux notés par les voyageurs dans cette région.
4 chambres3 salles de bain ou plus12 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Chiens acceptés
  • Cuisine
  • Laveuse

Explorez la région

Afficher sur la carte
Sevierville, TN
  • Place, Activité ludique Next To Heaven
    ‪11 min en voiture‬
  • Place, Maison des Sœurs Walker
    ‪12 min en voiture‬
  • Place, Parc national des Great Smoky Mountains
    ‪12 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪49 min en voiture‬

Chambres et lits

4 chambres (12 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 grand lit

Chambre 3

1 très grand lit

Chambre 4

2 lits doubles

Salle de séjour 1

1 canapé-lit (double)

3 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Savon · Serviettes fournies · Toilettes · Douche uniquement · Shampoing · Sèche-cheveux

Salle de bain 2

Savon · Serviettes fournies · Toilettes · Douche uniquement · Shampoing · Sèche-cheveux

Salle de bain 3

Savon · Serviettes fournies · Baignoire ou douche · Baignoire · Toilettes · Shampoing · Sèche-cheveux

Salle de bain 4

Savon · Serviettes fournies · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Coin salle à manger séparé
Salle à manger

À propos de cet hébergement

4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK

THE PRESERVE POOL LODGE
Your private Smoky Mountain escape — where every season is swimming season.

◆ Private Indoor Heated Pool — Splash into your own 15'x15' heated pool (3'–5' depth), perfect rain or shine, summer or winter. No crowded resort pools, no sharing — just your group.
◆ Breathtaking Mountain Views — Three levels of deck access mean panoramic Smoky Mountain scenery is never more than a few steps away.
◆ Game Room Fun — Challenge the family to pool, arcade games, and virtual pinball without ever leaving the cabin.
◆ Soak & Unwind — Sink into the large private hot tub after a day of hiking or sightseeing.
◆ Sleeps Up to 12 — Four bedrooms plus a sleeper sofa make this ideal for large families or group getaways.
◆ Dogs Welcome — Well-behaved, house-trained dogs are welcome (2 max). Leave the guilt at home.
◆ Paved Roads & Free Parking — Easy arrival with no gravel road stress.
◆ Stay Connected — High-speed WiFi and Roku TVs in every room. Stream anything, anywhere in the cabin.

◆ Cabin Layout — 4 Levels, All with Character
No stairs to enter — a ramp leads directly to the front door.

Main Level

Fully equipped kitchen & dining area
Family room with electric fireplace
Queen bedroom with ensuite bath (walk-in shower)
Deck access with mountain views

Lower Level — The Fun Zone

Private indoor heated pool (15'x15', 3'–5' depth)
Hot tub
Game room: pool table, 2-person arcade, virtual pinball
King bedroom with ensuite bath (tub/shower combo)
Laundry area & bonus booth-style seating
Deck access

Upper Level

King bedroom with ensuite bath (walk-in shower)
Second living area with sleeper sofa
Half bathroom
Deck access

Top Level

Bunk room with two double beds

For Families: Pack-n-play (BYO sheets), wooden high chair, and children's dishes provided.

◆ Location — Close to Everything, Far from the Crowds
Attractions & Drive Time
Pigeon Forge & The Island~30 min
Dollywood~30 min
Cades Cove Loop~35 min
Townsend~20 min

◆ What Guests Are Saying
"The pool was beautifully heated — the kids swam comfortably on a chilly evening. The views were breathtaking." — Laura
"A perfect family getaway with stunning views and entertainment for everyone. The kids loved the game room!" — Kayla
"An amazing view and a wonderful cabin experience — we can't wait to visit again!" — Juan

◆ Good to Know Before You Book
⁕ Damage Deposit: A $300 damage deposit is required at booking to cover any damages or excessive cleaning needs.
⁕ Your Own Pool: Your booking does not include resort amenities — but you won't need them. You have your very own private pool!
⁕ Pool Servicing: A pool technician may occasionally need access to service the pool during your stay.
⁕ No Cable TV: All TVs are Roku-enabled — just bring your streaming passwords!
⁕ Winter Travel: 4WD/AWD vehicles are highly recommended during winter months.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 24 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés : chiens (maximum 2 au total)
$150 Pet Fee Required
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Instructions relatives au départ

L'hôte vous demande d'effectuer les tâches suivantes avant le départ :
Remplir le lave-vaisselle et le mettre en marche
Rassembler les serviettes utilisées
Enlever les articles personnels, enlever les restes de nourriture et de boisson et sortir les poubelles
Éteindre les lumières et verrouiller les portes
Le non-respect de ces règles peut entraîner un avis négatif de la part de l’hôte.
You will need to sign the rental agreement within 48 hours of booking to confirm the booking.
Your host strongly recommends that all guests purchase travel insurance.
Security deposit required of $500. The deposit will be processed by the host on the guest's credit card.

Renseignements importants

À savoir

Nº de l’hébergement : 3728910vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement n'était équipé d'aucun détecteur de monoxyde de carbone ni d'aucun appareil à gaz
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Sevierville

Cette cabane vous donne rendez-vous à Sevierville, plus précisément à la montagne. Si les célèbres Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede sont des hauts lieux culturels, les non moins sympathiques Dollywood (parc à thème) et Parc aquatique couvert de Wild Bear Falls comptent parmi les attractions les plus populaires des environs. Lors de votre séjour, ne manquez pas les incontournables Gatlinburg SkyPark et Aquarium Ripley’s Aquarium of the Smokies. Les points d'eau de la région vous permettront de vous adonner à différentes activités telles que le tubing sur l'eau, tandis que ses écrins de nature offrent le décor idéal à tous ceux qui rêvent de tester la randonnée à pied ou à vélo.
Carte
Sevierville, TN

À proximité

  • Activité ludique Next To Heaven - 11 min en voiture - 8.1 km
  • Maison des Sœurs Walker - 12 min en voiture - 8.8 km
  • Parc national des Great Smoky Mountains - 12 min en voiture - 9.2 km
  • Metcalf Bottoms - 12 min en voiture - 9.9 km
  • Waldens Creek - 16 min en voiture - 9.7 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 51 min en voiture

Restaurants

  • ‪McDonald's - ‬23 min en voiture
  • ‪Boss Hogg's BBQ - ‬21 min en voiture
  • ‪Red Jasper Beer Garden - ‬17 min en voiture
  • ‪Pawpaw's Catfish Kitchen - ‬14 min en voiture
  • ‪Peaceful Side Social - ‬21 min en voiture

Foire aux questions

4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK possède-t-il une piscine?

Oui, cet établissement vous propose piscine intérieure. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK?

En date du 14 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK le 3 juin 2026 commencent à 707 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens (limite de 2 par chambre).

Combien coûte le stationnement à 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK?

Le départ est à 10 h.

Où se situe 4BR Smoky Mountain Retreat l Indoor Heated Pool, Hot Tub, Game Room & Dogs OK?

Chalet rustique se trouve dans les montagnes, à moins de 10 km des sites suivants : Activité ludique Next To Heaven, Parc national des Great Smoky Mountains et Metcalf Bottoms. Les points d'intérêt suivants sont également à moins de 15 km : Goats on the Roof et Circuit de karting River Rage Go-Kart Track.

Avis

10

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 25 avis sur 26.
Note de 8 – Bien, d’après 1 avis sur 26.
Note de 6 – Acceptable, d’après 0 avis sur 26.
Note de 4 – Médiocre, d’après 0 avis sur 26.
Note de 2 – Terrible, d’après 0 avis sur 26.

10/10

Propreté

10/10

Arrivée

10/10

Communication

10/10

Emplacement

10/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Gary S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This cabin was absolutely one of the best I have rented. The pool, hot tub and gameroom were exceptional. My family was thoroughly pleased and excited with the accommodations. I would highly recommended this cabin for anyone wanting an over the top experience.
Séjour de 7 nuits en avril 2026
VrboOwner a répondu le 3 mai 2026
Wow, thank you so much for this incredible review! Being called one of the best cabins you've ever rented truly means the world to us! We're so thrilled your whole family had such an exceptional time and that the pool, hot tub, and game room delivered that over-the-top experience we always aim for. Reviews like yours are why we love what we do. Thank you for sharing some photos from your stay. We'd absolutely love to welcome your family back anytime! 🌟
Avis vérifié

10/10 – Excellent

Joe-Kelly B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This cabin is gorgeous, well-kept, and provides beautiful mountain views. Kelly was a great host, and she even left little treats out for our small dog. Our 14 and 10 year old boys especially loved the pool and arcade. I highly recommend staying at The Preserve Pool Lounge.
Séjour de 6 nuits en mars 2026
VrboOwner a répondu le 3 mai 2026
Thank you so much for this wonderful review! We're thrilled your whole family — including your pup — had such a great time at The Preserve Pool Lodge! It's so great to know your boys had a blast in the pool and arcade, and that the mountain views and cabin lived up to expectations. We'd love to host your family (and your dog!) again anytime! 🐾🌟
Avis vérifié

10/10 – Excellent

Amanda E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was just as pictured so so nice. We enjoyed our stay and plan to come back! Host was very responsive!
Séjour de 3 nuits en février 2026
VrboOwner a répondu le 8 mars 2026
Thank you so much for your kind review! I’m so glad to hear everything was just as expected and that you enjoyed your stay. I truly appreciate you choosing the cabin and would love to welcome you back anytime! 😊
Avis vérifié

10/10 – Excellent

Stephanie L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful Cabin! Very clean and cozy. Lots of room. The views from the balconies were gorgeous. Very quiet and relaxing. My kids loved the indoor heated pool and hot tub was awesome. Owner very easy to communicate with. Not far drive to all the things…Pigeon Forge, Sevierville, Gatlinberg but far enough where you are out of the hustle bustle. We are already talking about coming back to the same cabin next year!
Séjour de 5 nuits en mars 2026
VrboOwner a répondu le 3 mai 2026
Thank you so much for this beautiful review and for sharing some photos! We're so glad the cabin was everything you were hoping for — the views, the space, the peace and quiet, and of course the indoor heated pool and hot tub for the kids! You've perfectly described what makes this location so special — close enough to all the fun in Pigeon Forge, Sevierville, and Gatlinburg, but tucked away just enough to truly relax and unwind. We absolutely love that you're already planning a return trip next year — we'd love nothing more than to welcome your family back! 🏔️🌟
Avis vérifié

10/10 – Excellent

Brandi H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The cabin was beautiful and had an amazing view! Each balcony had seating areas. The hot tub and indoor pool was a huge plus for the kids. The pool table and arcade games were great and were used daily! The host was amazing and quick to respond to any questions!
Séjour de 7 nuits en mars 2026
VrboOwner a répondu le 3 mai 2026
Thank you so much for this wonderful review! We're thrilled to hear the cabin and views wowed you, and that every balcony seating area got to be enjoyed. It's fantastic knowing the kids made the most of the indoor pool and hot tub, and that the pool table and arcade games were a daily staple — that's exactly what they're there for! We'd love to welcome your family back for another great stay! 🌟
Avis vérifié

10/10 – Excellent

William L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing house. Would love to come back.
Séjour de 3 nuits en février 2026
VrboOwner a répondu le 8 mars 2026
We are happy to hear that you enjoyed the house. We would love to welcome you back to the cabin during your next visit to the Smokies!
Avis vérifié

10/10 – Excellent

Kelly H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Cannot say enough about our stay at the Preserve Pool lodge! Everything was completely as is based on the posting. Host Kelly was so helpful and timely with communications which made everything easy. The pool and hot tub were so clean and we enjoyed them so much, especially for our 6 year old! The gaming room was also a huge hit. Even saw a few bears close to the property! We will definitely be back.
Séjour de 7 nuits en mars 2026
VrboOwner a répondu le 3 mai 2026
Thank you so much for this wonderful review! We're absolutely thrilled your family had such a memorable stay at the Preserve Pool Lodge. It's so great to hear that everything matched the posting and that communication helped make your stay smooth and easy. Knowing your little one had a blast in the pool and hot tub, and that the game room was a hit, makes us so happy! And a few bear sightings to top it all off — now that's the full mountain experience! 🐻 We can't wait to welcome your family back!
Avis vérifié

10/10 – Excellent

Bonnie C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Cabin had everything you need. Had a great time getting family together. The kids loved the pool and hanging out in the game room. Kitchen had everything needed to prepare meals
Séjour de 2 nuits en février 2026
VrboOwner a répondu le 8 mars 2026
Thank you so much for your kind review! I’m so glad your family had a great time together at the cabin. It’s wonderful to hear the kids enjoyed the pool and game room, and that the kitchen had everything you needed to prepare meals. I’d love to host your family again anytime! 😊
Avis vérifié

10/10 – Excellent

Quincy K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great cabin. Lots of space. Fun games. Clean. Kelly is fantastic with communication. Had an issue with the heat in the pool room and Kelly went above and beyond to have it taken care of. We really enjoyed our time and would stay again.
Séjour de 6 nuits en février 2026
VrboOwner a répondu le 3 mai 2026
Thank you so much for this wonderful review and for your understanding and patience with the pool room heat issue! We're so glad we were able to get that taken care of quickly for you. Despite the hiccup, we're thrilled you had a great time and enjoyed the space and games. Reviews like yours mean so much to us, and we'd absolutely love to welcome you back again! 🌟
Avis vérifié

10/10 – Excellent

Sammie C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This cabin was great! It was decorated for Christmas and was beautiful! The kids had the best time and never once did I hear we are bored.
Séjour de 3 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

michelle s.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was great!
Séjour de 5 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
5 star experience
Séjour de 3 nuits en décembre 2025
VrboOwner a répondu le 8 mars 2026
That is great to hear! Thank you for your review!
Avis vérifié

10/10 – Excellent

Stephen M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great views and everything you will need for the kitchen.
Séjour de 3 nuits en octobre 2025
VrboOwner a répondu le 25 nov. 2025
I'm glad to hear that you enjoyed the beautiful mountain views and that the kitchen had everything you needed for your stay. Thanks for staying with us!
Avis vérifié

10/10 – Excellent

dog and friends

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
kelly was a great host! the cabin was beautiful very clean!! we had a great time!
Séjour de 4 nuits en octobre 2025
VrboOwner a répondu le 25 nov. 2025
I am so happy to hear that you and your friends enjoyed the cabin. It was a pleasure hosting your stay. Come back anytime!
Avis vérifié

10/10 – Excellent

Vidya S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This is a beautiful property and maintained very well. We came for a 3 day weekend and enjoyed the peaceful location with splendid views. Hope to be back soon.
Séjour de 3 nuits en septembre 2025
VrboOwner a répondu le 17 oct. 2025
We really appreciate you leaving such a nice review! Hope you can return again in the future.
Avis vérifié

10/10 – Excellent

Steve H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Location is out of the way with great views. About 35 to 40 minutes to downtown pigeon forge, depending where you're heading. Locally we enjoyed eating at the sloppy hog burger joint for a close option and great wings/burgers. Pool was nice and hot tub was perfect for evening relaxation. We took the recommendation of Local Goat to eat at in pigeon forge, from host Kelly, and it was excellent. Dog friendly but not a ton of grass it's hillside! Tons of space and spread out house.
Séjour de 4 nuits en décembre 2025
VrboOwner a répondu le 8 mars 2026
Thank you so much for your thoughtful review! I’m glad you enjoyed the beautiful views and had a chance to relax in the pool and hot tub after your days exploring the area. It’s great to hear you enjoyed Sloppy Hog and Local Goat as well—both are great local favorites! I’m glad you found the home spacious and comfortable for your stay. We’d love to host you again on your next trip to the Smokies!
Avis vérifié

10/10 – Excellent

Terri D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This place is is exquisite! Clean fully stocked for a 2 year old! This cabin has it all! Kelley, our manager was phenomenal ! We will definitely rebook!
Séjour de 5 nuits en septembre 2025
VrboOwner a répondu le 17 oct. 2025
I am so happy to hear that the cabin worked out so well for you and your family! It was a pleasure to have you all stay at our place, and thank you for sharing a few photos from your visit!
Avis vérifié

10/10 – Excellent

Lauren D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We loved our stay at the cabin! As soon as we pulled up I knew we were in for a treat, and it did not disappoint. The mountain views were incredible. The fireplace and Christmas tree made the living room extra cozy. The beds were comfortable and we never ran out of hot water for showers, etc. Our favorite, of course, was the pool and hot tub. The kids thoroughly enjoyed the pool!!! Can't beat the views from the pool area too. Our host was very responsive and accomodating. All instructions were easy to follow. All in all, we loved it here and would highly recommend!
Séjour de 3 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

Michael S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great trip!

Amazing cabin to stay in for my family and friends!
Séjour de 4 nuits en février 2024
VrboOwner a répondu le 15 févr. 2024
Michael, I’m so glad to hear that you all had a great trip! Hope you can come back again in the future!
Avis vérifié

10/10 – Excellent

Donna T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Preserve Pool Vacation

We really enjoyed our stay…beautiful cabin and location. Had a really nice view from balconies as well.
Séjour de 7 nuits en juin 2024
VrboOwner a répondu le 18 juin 2024
Donna, thank you for the nice review! I am happy to know that you all enjoyed the cabin and the beautiful Mountain View.
Avis vérifié

10/10 – Excellent

Katie S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect

Just as described. Plenty of room for our family.
Séjour de 4 nuits en avril 2025
VrboOwner a répondu le 27 juill. 2025
Thanks, Katie for the 5 ⭐ Review
Avis vérifié

10/10 – Excellent

Lori C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing experience

We had a family get together and it's hard to please everyone. This cabin was perfect.it had something for everyone I highly recommend it!!
Séjour de 2 nuits en décembre 2024
VrboOwner a répondu le 25 févr. 2025
Thank you for your kind review! I'm so glad to hear that the cabin was a hit with your whole family. It’s always wonderful when everyone can find something to enjoy. I truly appreciate your recommendation and would love to welcome you back for another stay in the future!
Avis vérifié

10/10 – Excellent

Tanja & Peter T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Summer 2025

We are an easy going family of four and booked because of all what was offered. we weren’t disappointed. Wonderful place to relax and to enjoy the endless mountain view. Place offered all as advertised. Experienced the thunderstorms and the smoky effects afterwards. Then you understand why they call it the smoky mountains. A summer trip we will remember for years to come.
Séjour de 7 nuits en juin 2025
VrboOwner a répondu le 27 juill. 2025
Peter, thank you for such a lovely review! We're so glad your family had a relaxing stay and enjoyed the incredible mountain views — and how special to witness those classic Smoky Mountain thunderstorms and the misty magic that follows! We're honored to have been part of a summer trip your family and we'd love to welcome you back anytime.
Avis vérifié

10/10 – Excellent

Julie P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great views. Top of the mountain

We enjoyed our stay at the cabin. The weather had off and on rain during the week but having the indoor pool and covered hot tub was key in not letting weather spoil our fun. The view of the mountains was perfect. Felt like we had the whole mountain to ourselves. The upstairs (3rd floor) was good for watching family movie in the evening and we had a lot of fun on the games in the basement. The location though a climb up the mountain was perfect to be close enough for day trips into Townsend, Pigeon Forge and Gatlinburg but far enough out that you didn’t feel like you were in a commercial area. Beautiful home. We’d definitely come back again.
Séjour de 7 nuits en avril 2024
VrboOwner a répondu le 14 avr. 2024
Julie, thank you so much for taking the time to leave such a thoughtful review. You made my day! It always makes me happy to hear that guests enjoyed their stay at the cabin. It sounds like you and your family made the most of all aspects of the cabin from the game room, swimming pool, hot tub, and the upstairs living room for movies. It was a pleasure having you stay at the cabin and I welcome you to come back again in the future.
Avis vérifié

8/10 – Bien

Brent K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spring break in the mountians

Let me start with Kelly is an amazing host. Her communications are detailed, informative, and very timely. It makes staying at the property much easier. The cabin has amazing views from the upper decks where you can enjoy a cup of coffee as you watch the sun rise. We were even able to see a mama bear and cubs about 50 yards below the cabin...two different days! The hot tub is on the lowest deck with limited views. The game room was thoroughly enjoyed by our party. They loved playing the different games and swimming in the pool. (The pinball machine wasn't fully functional during our stay. Kelly had given us that heads up prior to arriving.) As for the rooms, everything was good -- TVs everywhere, towels, soap, etc. just as Kelly mentions up front. Given the nature of a log cabin, it is noisy. You hear what is happening in the rooms around, above, and below you. We did have a few challenges that came up during our stay. Any time we reached out to Kelly, she did her best to address them. We did take an overall point off the review due to the cleanliness. The cabin overall was fine, but there were a few areas where the cleaning crew did not address to our standards. We let Kelly know the situation after our stay (because who wants to spend their vacation worrying about dust and dirt vs. riding Dollywood coasters!). We are confident now she knows, that she will get it fixed like the other challenges we had. Overall, we had a wonderful time in the cabin!
Séjour de 6 nuits en mars 2024
VrboOwner a répondu le 14 avr. 2024
Brent, thank you so much for your detailed feedback and for choosing to stay at the Preserve Pool Lodge. I'm thrilled to hear that you enjoyed the breathtaking views from the decks and that you had some memorable bear sightings during your stay. It sounds like you and your family made the most of your time in the game room and the swimming pool. I'm glad that we were able to get the pinball machine up and running for the last couple of days during your visit. Regarding the cleanliness concerns you raised, I sincerely apologize that this aspect did not meet your expectations. We strive to maintain a high standard of cleanliness, and your feedback helps us to improve. Rest assured, I have addressed this and have hired a new cleaning crew that started 4/13/24 to ensure such oversights are corrected moving forward. My goal is always to provide a comfortable and enjoyable experience for our guests, and we're delighted to hear that despite these issues, you had a wonderful time overall. Thank you once again for your valuable feedback and for being such wonderful guests. We hope to welcome you back for another great stay in the future!

À propos de l’hôte

Hôte : Kelly

Image de profil de l’hôte
Hi Everyone! Thanks for stopping by to check out my listing!

My name is Kelly. I was born and raised in Florida. After meeting my husband, we moved to Iowa for a while but have now lived in Texas for the past 20 years. We have 2 children that are now in college. Becoming a vacation rental host has been my empty nest adventure.

I started hosting in Tennessee because we love the Smoky Mountains! Our family has always enjoyed the outdoors with hiking and spotting wildlife and there are so many attractions in the area to enjoy. One of our favorite activities is Zip Lining.

One of the reasons I became a host is that I want to provide a comfortable and inviting setting for families to gather. A vacation rental home is so much more enjoyable than a hotel for families or groups.

I love hosting because it has given me the opportunity to communicate with guests from all over the county. So far, I have had guests from as far as Miami, FL, and Biddeford, ME.

I hope that you will decide to book a vacation at my place. I am always available for questions so feel free to reach out if you need any more information. I usually check messages up until 9 PM Central Time.

Voici pourquoi l’hôte a choisi cet hébergement

The Preserve Resort is known for its amazing mountain views. It's a beautiful resort!

Voici ce qui rend cet hébergement unique

The Preserve Pool Lodge is the only cabin in the resort with an indoor swimming pool.

Langue(s) :

Anglais

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