Vibrant Living 1B1B 10 mins. drive to Disneyland

The guest initially requested an extension, but the request was unclear, so we reached out right away for clarification. Unfortunately, we did not receive any response. On the day of check-out, we were informed by our cleaning team that the guest was still in the unit, and the space was left in a very messy condition. It appeared that they had not checked out as scheduled. We contacted the guest, and they then requested a last-minute extension. However, the dates were already booked and we had incoming guests arriving later that day, so we were unable to accommodate the request. The late check-out and condition of the unit caused a delay for our cleaning team and affected the next guest’s check-in schedule. Regarding the laptop mentioned in the message thread, it was found slightly hidden, but everything else was already packed in the bag. The guest was able to retrieve the laptop.