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8/10 – Bien
Martin J.
3 août 2024
A customer's perspective
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I enjoyed my stay at the Snowflake Lodge. I was annoyed that I didn't get check in information and access code prior to my departure. I had to call the property directly twice to finally get it. I used a 3rd party site to place my booking and was told "we don't get your information on you". I was sent a document via my email to provide data then I was able to then get the info and access codes I needed. The instructions came but not clear in parts so it made it more difficult to find. Why didn't it say you were parking in a garage? Why didn't it say to enter the code in the keypad on the left side to enter the parking garage? It would have been much more clearer for the first time visitor. The lodge met our needs; clean/furnished/location. The decor was old and dated but in good condition.