Winter Park Cabin - Walk to Main Street & Downtown

Hi Josh, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - Our listing clearly reflects the layout of the home, though we’re sorry if this caught you off-guard. We pride ourselves on being transparent and accommodating to all guests and would have been more than happy to walk you through the exact layout of the home before you booked. - We use local, professional photographers to make sure that the listing photos correctly reflect the property, so the features you see on the listing are accurately advertised, and guests can decide before booking if the home meets their expectations.- Evolve sets industry-competitive prices based on the property and surrounding area and uses a dynamic pricing algorithm, which can fluctuate depending on the time of year. - Our goal is to ensure that our guests are fully aware of the price of the reservation, leaving no room for surprises.- While we do regret our home was not up to your expectations, we’re happy to share that no issues were reported by our most recent guests. - We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!

From the Owner: "We have replaced all the sheets and towels, and we also replaced the hair dryer that someone must have taken home."

From the Owner: "Thank you for your feedback. The property does have a full drawer of spices for guest use, though it looks like the cooking spray had just run out during your stay. Our apologies for that oversight.The blinds you mentioned have already been ordered (as they needed to be custom-made) and will be installed soon to ensure everything is in top shape for future guests.We appreciate you sharing your experience and helping us continue to improve."

Ann, thank you for your review! We have the following response from the homeowner: "Thank you. We will absolutely buy more mugs and glasses, I didn’t know that was an issue. I am also unhappy that maintenance shoveled the roof while guests were there, I did not approve this. We like to think of our cabin as a quiet oasis away from the city, so it is not our top priority to have multiple TVs. As for the bunk bed mattresses, we will take this into consideration. Thanks!" Best, the Evolve Team

Megan, we hope you had an enjoyable stay overall. The homeowner would like to apologize that the glass was broken, and note that it's in the process of being replaced. Additionally, as soon as the owner heard about the issues with the internet, they reached out to the provider to find a solution. We're sorry that these issues affected your stay, and we wish you luck in your future travels! Best, the Evolve Team

Hi Kisa, we’re so glad you enjoyed the wonderful location, comfortable couches, and fast Wi-Fi but we’re sorry some aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following: - We used a local, professional photographer to make sure that the listing photos correctly reflect the property. We also include the square footage on the listing so guests can make informed decisions about whether the size meets their needs. - Thank you for letting us know about the issue with the water and ice dispenser on the fridge. We've scheduled repairs to address the problem. - We've inspected all the lights in the cabin, and they are all in good working condition. - We're in the process of replacing the knives with a set that better aligns with guest expectations. - We've checked our kitchen supplies and found a variety of pots and pans in different sizes, including a large stock pot ideal for making pasta. These are stored in the lazy Susan in the kitchen. Additionally, we found the coffee maker which is always located on the counter for our guest's convenience. - Kindly note that the toiletries we supply are complimentary basics chosen to align with the preferences of the majority of our guests. While we strive to cater to diverse preferences, individual tastes often vary. We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. Thanks for taking the time to leave a review.