Response from BCA is prompt however there were some issues with the apartment that I didn't experience during my last stay. I can understand how it would be difficult to address these issues during our stay as it was the Christmas holiday.
The fan for the air/heat was loud as I experienced last time, however this time we weren't able to turn it off. It feeds out directly into the living room and can be fairly disruptive to watching tv and general conversation. But it is nothing compared to the (clothes) washing machine. That sounds like a jet engine and we suspect is an issue with the bearings. This was the worst issue with the apartment this time. There's no getting around this; you can't shut a door to block it and it does make watching tv (without subtitles) impossible, and there's no conversation that can occur either, as it runs through the cycle. I thought for sure people would complain but perhaps we didn't share any walls with anyone so no one was bothered?
The apartment experience was best for my reason of being in Atlanta (medical) so I still find BCA a better option than a hotel but these were big issues for me and my family.
We already notified BCA but our kitchen floor was sticky and that seemed to spread out into the living areas.
A suggestion I have, and this is related solely to my reason for being there (medical) and it's proximity to the hospital, would be to have a recliner available.
In summary, this is a fantastic resource for those visiting Atlanta for medical reasons and the folks at BCA are wonderful to work with. But my recent visit was clouded by the insanely loud washer along with the air/heat fan.
(Note: their was no drain board under the sink so we used a towel for the last few dishes to dry on)