Place, Complexe de loisirs Walt Disney World® Resort
15 min en voiture
Orlando, Floride (MCO-Aéroport international d'Orlando)
Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
25 min en voiture
Chambres et lits
15 chambres (38 personnes)
Chambre 31
3 lits doubles
Chambre 32
1 grand lit
Chambre 33
1 grand lit
Chambre 34
1 très grand lit
Chambre 35
1 très grand lit
Chambre 36
1 lit superposé (1 place)
Chambre 37
2 lits 1 place
Chambre 38
1 grand lit
Chambre 39
1 très grand lit
Chambre 40
2 lits doubles
Chambre 41
1 grand lit
Chambre 42
1 grand lit
Chambre 43
1 grand lit
Chambre 44
1 grand lit
Chambre 45
1 très grand lit
16 salles de bain
Salle de bain 33
Baignoire · Toilettes · Douche uniquement
Salle de bain 34
Baignoire · Toilettes · Douche uniquement
Salle de bain 35
Baignoire · Toilettes · Douche uniquement
Salle de bain 36
Baignoire · Toilettes · Douche uniquement
Salle de bain 37
Baignoire · Toilettes · Douche uniquement
Salle de bain 38
Baignoire · Toilettes · Douche uniquement
Salle de bain 39
Baignoire · Toilettes · Douche uniquement
Salle de bain 40
Baignoire · Toilettes · Douche uniquement
Salle de bain 41
Baignoire · Toilettes · Douche uniquement
Salle de bain 42
Baignoire · Toilettes · Douche uniquement
Salle de bain 43
Baignoire · Toilettes · Douche uniquement
Salle de bain 44
Baignoire · Toilettes · Douche uniquement
Salle de bain 45
Baignoire · Toilettes · Douche uniquement
Salle de bain 46
Baignoire · Toilettes · Douche uniquement
Salle de bain 47
Baignoire · Toilettes · Douche uniquement
Salle de bain 48
Baignoire · Toilettes · Douche uniquement
Espaces supplémentaires
Cuisine
Bureau
Balcon
Jardin
Salle à manger
À propos de cet hébergement
Upstay | Epic Group Getaway with Pool & Theater
Summary:
Welcome to your group’s ultimate Orlando escape. This 15-bedroom, 16-bathroom luxury mansion at Sonoma Resort was designed for big moments, family reunions, milestone celebrations, retreats, and unforgettable vacations just minutes from Disney and Orlando’s top attractions. From a Mario Bros arcade to a Star Wars private theater, a sun-soaked pool deck, and ensuite bathrooms for every bedroom, this home blends resort-level amenities with the comfort and privacy large groups crave.
The Space:
Unbeatable Location
Stay close to everything Orlando offers:
<1 mile to The Loop (shopping, dining & entertainment)
~9 miles to Walt Disney World
~14 miles to Universal Studios & SeaWorld
~20 miles to Orlando International Airport (MCO)
Close to championship golf courses, outlet malls & premium shopping
Epic group getaways await. With room for everyone to spread out and gather together, this mansion delivers the perfect balance of fun, comfort, and convenience.
Private Outdoor Oasis
Your own resort-style backyard awaits:
• Private swimming pool
• Jacuzzi hot tub
• Furnished sundeck with loungers & shaded seating
• Outdoor dining area + BBQ grill (complimentary propane included)
Perfect for sunny afternoons, evening swims, and laid-back group dinners.
Game Time & Movie Nights
Entertainment is built right in:
• Mario Bros–themed game room with billiards, foosball, and arcade classics
• Star Wars–themed private theater with large projection screen & cozy seating
• Loft hangout space with game/dining table for 6
Rain or shine, there’s always something to do.
Eat, Lounge & Connect
Designed for togetherness:
• Open-concept living areas with plush seating & Smart TVs
• Fully equipped kitchen with large-capacity appliances
• Spacious indoor dining for group meals
• Outdoor dining by the pool for relaxed evenings
• Laptop-friendly workspaces for work-from-vacation stays
Dream Big, Sleep Easy
After a full day of fun, everyone retreats to comfort:
• 15 spacious bedrooms, each with a private ensuite bathroom
• Family-favorite themed rooms: Harry Potter, Avatar, Lion King
• Smart TVs in most bedrooms
• Crisp linens & cool, quiet nights
(See “Other Things to Note” for bedrooms without TVs.)
Resort Perks Included
• Located inside Sonoma Resort, a secure gated community with:
• Clubhouse lounge & fitness center
• Large resort-style swimming pool & hot tub
• Poolside loungers & shaded cabanas
• Walking & jogging trails
• Children’s playground
Why Stay With Upstay?
We specialize in exceptional group stays. From thoughtful layouts to immersive themed spaces and resort-style amenities, everything here is designed to make hosting effortless and memories unforgettable.
Book with confidence, and enjoy a special welcome gift upon arrival.
Guest Access:
• Full, private access to the entire home
• Full access to Sonoma Resort amenities
Parking Instructions
• The driveway is available to accommodate up to 5 vehicles comfortably with proper rearranging.
• Additional Guests Parking can be found in the overflow areas, around the lake and to the left side of the clubhouse, these are first-come-first-serve.
• The clubhouse parking (in front of the clubhouse) is available throughout the day, but keep in mind overnight parking at the clubhouse is not allowed.
• If a vehicle is parked on the street, blocking the sidewalk, or on the grass it will be at high risk of being towed. All expenses incurred by improper parking will be the responsibility of the guest.
If it's the case your vehicle got towed, please contact:
Towlando Towing & Recovery
(407) 558-1455
Address: 15 Hangar Rd, Kissimmee, FL 34741
Resort Operating Hours:
• Clubhouse, pool, and fitness center hours are set by Sonoma Resort and may vary seasonally. Please observe posted hours and resort rules during your stay.
The Neighborhood:
Sonoma Resort in Orlando, Florida is located next to The Loop, a shopping and entertainment hub. It’s only minutes away from Disney World, Universal Orlando, and SeaWorld, championship golf courses, upscale brand outlets, and malls.
Getting Around:
Renting a car is recommended as it’s the most convenient option for getting around Orlando. Alternative options include public transportation, taxis, and uber service.
Other Things to Note:
• For a smooth and secure check-in experience, all guests may be required to complete ID and Enso Boarding Pass verification before arrival. Check-in instructions will be shared once verification is completed. Thank you for helping us ensure a seamless stay!
• Strict parking rules are enforced by the resort. Guests are responsible for any towing or fines incurred due to parking violations, so please follow the instructions provided.
• Some themed bedrooms do not have TVs: Lion King, Inside Out, Avatar, Harry Potter, Emerald Suite, and Midnight Suite.
• Please note that pool service is scheduled weekly and may occur during your stay. It’s a brief visit to keep the pool clean, and technicians will only access the pool area. Thank you for your understanding.
• Pets are welcome. A maximum of two pets under 60 lbs each is allowed. A pet fee of 139 USD per pet will be added if pets are included at booking. If pets are not declared during booking, the applicable fee will be charged separately. Please note the booking platform only allows one pet to be selected; if bringing a second pet, the additional fee will be collected after booking.
Additional Services:
• Pool and hot tub heating are available upon request and are not included in the booking price.
• Planning a BBQ? A propane tank is available for a one-time 69 USD charge.
• Rent a Pack ’n play for 39 USD (one-time fee)
• Rent a highchair for 29 USD (one-time fee)
• Mid-stay cleaning is available for stays over 3 nights (additional fee)
House Rules (Sonoma Resort Policies):
Parties, events, and smoking/vaping of any kind are prohibited in or around the property and may result in a 150 USD fine and/or forfeiture of the full deposit.
Smoking is not allowed inside or outside the unit and may result in a 150 USD fine or loss of security deposit.
Please check out on time. Late departures will incur a 150 USD fee per hour.
Large messes may result in additional cleaning fees. Please clean up after yourselves and any pets.
No liability is assumed for injuries sustained while using the pool; use at your own risk.
Firearms and weapons are strictly prohibited.
• Violation of house rules may result in additional charges or immediate removal without refund.
Interaction with Guests:
We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time.
Ajoutez des dates pour connaître les prix
Hébergements similaires
15BR Disney Mansion l Theater! Private Pool! Near Disney! Gym!
Kissimmee
15BR Disney Mansion l Theater! Private Pool! Near Disney! Gym!
Sonoma Resort Policies – Please see below the resort's check-in and check-out policy:
Check-In: Guests must arrive at their scheduled check-in time...
Renseignements importants
À savoir
Nº de l’hébergement : 4220657vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les espèces
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
À propos du quartier
Kissimmee
L'hébergement cette maison de vacances vous attend pour un séjour exceptionnel à Kissimmee, plus précisément dans le centre-ville, près de parcs de loisirs. Les célèbres Vieille ville et Disney Springs® valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Aquatica (parc aquatique) et Complexe de loisirs Walt Disney World® Resort. Lors de votre séjour, ne manquez pas les incontournables Disney's Hollywood Studios® et Centre des Congrès Orange County. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que le golf.
Parc régional Shingle Creek - 6 min à pied - 0.5 km
Disney Springs® - 13 min en voiture - 14.0 km
Complexe de loisirs Walt Disney World® Resort - 15 min en voiture - 16.6 km
Parc de loisirs Universal Orlando Resort - 22 min en voiture - 27.5 km
Parc de loisirs Universal Studios Florida - 23 min en voiture - 27.2 km
Transport
Gare de Kissimmee - 15 min en voiture
Station Poinciana - 18 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 11 min en voiture
Restaurants
FL Bakery and Restaurant - 3 min en voiture
7-Eleven - 14 min à pied
Pollo Tropical - 3 min en voiture
Starbucks - 3 min en voiture
Schiano Pizza - 4 min en voiture
Foire aux questions
Upstay | Epic Group Getaway with Pool & Theater possède-t-il une piscine?
Oui, cet établissement propose une piscine.
Combien cela coûte-t-il de séjourner à Upstay | Epic Group Getaway with Pool & Theater?
En date du 12 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Upstay | Epic Group Getaway with Pool & Theater le 27 août 2026 commencent à 1 261 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Upstay | Epic Group Getaway with Pool & Theater accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien coûte le stationnement à Upstay | Epic Group Getaway with Pool & Theater?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à Upstay | Epic Group Getaway with Pool & Theater?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à Upstay | Epic Group Getaway with Pool & Theater?
Le départ est à 10 h.
Où se situe Upstay | Epic Group Getaway with Pool & Theater?
Propriété de vacances se trouve au cœur de Kissimmee, à quelques pas de cet attrait, Parc régional Shingle Creek, et à moins de 5 km des sites suivants : Marché aux puces 192 et Medieval Times (dîner-spectacle). Kissimmee Go-Karts et Capone's Dinner Show se trouvent également à moins de 5 km.
Avis
9,4
Exceptionnel
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Our family really enjoyed the house, very spacious and beautiful! Great communication with host
PARIN K.
Séjour de 4 nuits en avril 2026
VrboOwner a répondu le 22 avr. 2026
Happy to hear you enjoyed your stay Parin. Thank you for the review we really appreciate it 😊
Avis vérifié
10/10 – Excellent
Julia R.
8 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect for large group. Property is beautiful and located near theme parks and shopping
Julia R.
Séjour de 3 nuits en mars 2026
VrboOwner a répondu le 23 avr. 2026
Julia, thank you so much, we’re really glad the home worked well for your group! 😊
It’s great to hear you enjoyed the location too, being close to the parks and shopping definitely makes things easier.
We truly appreciate you staying with us and would love to host you again anytime!
Avis vérifié
10/10 – Excellent
Jennifer H.
5 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was fabulous. We really enjoyed the space and accommodations.
Jennifer H.
Séjour de 4 nuits en mars 2026
VrboOwner a répondu le 23 avr. 2026
Jennifer, thank you so much for your kind words! 😊
We’re really happy to hear you enjoyed the space and accommodations. It was a pleasure hosting you, and we’d love to have you back anytime!
Avis vérifié
10/10 – Excellent
COFER FINANCIAL G.
31 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
My group and I had an incredible time. The home was as it appeared online. I real it 5 stars even though the house was not fully equipped with cookware yet described as a "chefs kitchen". I reached out and they sent over brand new pots and mixing bowls. Which was appreciated because I had an in home chef.The heated pool and jacuzzi were guest favs!!
COFER FINANCIAL G.
Séjour de 4 nuits en mars 2026
VrboOwner a répondu le 20 avr. 2026
Thank you! We're really glad you and your group had an incredible time and enjoyed your stay. We're also happy we could get the cookware sorted quickly for your chef experience. Hope to host you again!
Avis vérifié
10/10 – Excellent
Brittany G.
8 déc. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Wonderful house, would definitely stay again!
Brittany G.
Séjour de 4 nuits en décembre 2025
Avis vérifié
10/10 – Excellent
matt d.
16 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
House and host are AWifi had some issues with poor signal which created TV and cell issues.
matt d.
Séjour de 5 nuits en mars 2026
VrboOwner a répondu le 23 avr. 2026
Matt, thank you for your review, we’re glad you enjoyed the home and hosting experience! 😊
We’re sorry for the WiFi issues you experienced during your stay. We’re happy to share that this has since been resolved to ensure a smoother experience for future guests.
Thanks again for staying with us, we’d be happy to host you again anytime!
Avis vérifié
10/10 – Excellent
Tomas P.
25 août 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Property was exactly as described and in photos. Everything worked well and the host was quick to respond with any questions. Would recommend this property and definitely stay there again.
Tomas P.
Séjour de 2 nuits en août 2025
Avis vérifié
8/10 – Bien
Donna R.
2 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
My large group of teens were very impressed with the place. It was very convenient for a large group to stay and work/play during our convention. The only issue was that there was no parking in the resort for our school bus, but thankfully we had other vehicles to shuttle the bus driver back and forth.
Donna R.
Séjour de 4 nuits en juin 2025
VrboOwner a répondu le 13 oct. 2025
Thank you for your feedback, Donna! We’re so glad your group enjoyed the space and found it convenient for your convention. We appreciate you letting us know about the bus parking — we’ll keep that in mind for future guests. We’d love to host you again!
Avis vérifié
8/10 – Bien
Jane A.
6 juin 2025
Points forts : Communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté
Great setup for our business retreat
The house was a great setup
Jane A.
Séjour de 3 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Daphne J.
6 avr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
dmjs21
Wonderful stay! Nice property!
Daphne J.
Séjour de 2 nuits en avril 2025
Avis vérifié
10/10 – Excellent
Rohalia K.
15 mars 2025
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Points faibles : Arrivée
Birthday Stay
House was beautiful love the location wish check in was earlier when arriving but over all it was great need television in each room
Rohalia K.
Séjour de 3 nuits en février 2025
VrboOwner a répondu le 8 avr. 2025
Thank you for the feedback, Rohalia! 😊 We're so glad you loved the house and the location—that means a lot. We hear you on the earlier check-in and the suggestion about TVs in each room, and we’ll definitely keep that in mind for future improvements. Hope to host you again soon!
Avis vérifié
10/10 – Excellent
Artis L.
21 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The property was beautiful, nice and clean. We would definitely stay there again. The only drawback, the bathrooms need to be more handicap accessible. Some of the showers didn't have soap dish nor towel holder. Some didn't have toilet tissue holders. Maybe that's not an issue for younger people but our group ranged from 50 years to 80, but overall we really enjoyed it.
Artis L.
Séjour de 2 nuits en septembre 2025
VrboOwner a répondu le 5 oct. 2025
Thank you so much for your feedback Artis! We’re delighted to hear that you enjoyed the property and found it clean and beautiful. We also appreciate your suggestions regarding the bathrooms—your input is very helpful, and we’ll take it into consideration to improve accessibility for future guests.
We would be happy to host you again anytime!
Avis vérifié
10/10 – Excellent
Susan H.
22 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Gorgeous house and excellent host
Our other VRBO cancelled on us the day before a big family reunion and this host worked extra hard both before and after to help us make this location work. They answered questions before and after and were also very responsive during the stay. The home itself is beautiful and very clean. The walls are a little thin, so bring your earplugs, but everything else is absolutely perfect. The two refrigerators were really helpful for our large group and the kitchen is well equipped. The beds are comfortable and there is a nice theater area upstairs that is perfect for gathering for presentations.The garage has been converted to make room for the pool table, foosball, and a video game. Having an area for the teens to hang out was awesome!Overall, our group found this our favorite reunion location so far and hope to stay here again in the future.
Susan H.
Séjour de 5 nuits en juillet 2025
VrboOwner a répondu le 22 août 2025
Thank you so much for your thoughtful review Susan! We’re so glad we could help make your family reunion a success, especially on short notice. It’s wonderful to hear that you enjoyed the home, the amenities, and the spaces for both adults and teens to gather and have fun. We truly appreciate your kind words and are thrilled to know this was your favorite reunion location so far — we’d love to welcome you back again in the future!
Avis vérifié
10/10 – Excellent
Geraldine P.
12 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Mother’s Day Weekend in Kissimmee!!
We spent Mother’s Day weekend at this vacation home and overall had a very nice stay. The house was very clean, nicely decorated, and had a welcoming atmosphere. It felt like a home away from home.However, there were a couple of things that caused some confusion for our guests. Some of the bedrooms did not have TVs, which was unexpected and caused a bit of inconvenience for those who enjoy winding down with a show. Also, while the kitchen was well-stocked with plenty of dishware and silverware, we were surprised to find there were few pots or pans, which made cooking a challenge.With just a few small additions, this would be a five-star stay. We appreciate the experience and hope to see a few upgrades in the future!
Geraldine P.
Séjour de 4 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Joelle S.
8 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Group trip
Took our Microschool families to stay for 2 nights- 15 families! Beautiful house, quiet location, close to all things Disney. Loved that each room had own bathroom. Shower was perfect. Beds were all comfortable. Cooking was easy and 2 refrigerators. Regular pot coffee maker and 2 toasters and a blender. Tons of cups, silverware and dishes/cooking utensils. Could use more pots/pans and mixing bowls. Weird that there were no toilet paper holders in any bathrooms but seemed insignificant. Be careful in game room, step isn’t visible and a few fell. Also slippery floors when wet. Wish they took Amex!! HOWEVER, the communication and active resolutions to our needs would definitely have us book again. Stayed at many home away from homes and this was absolutely a better one, especially for a group our size!
Joelle S.
Séjour de 2 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Robert H.
18 févr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything we needed
We had a large group (18 people) of several families and 10 kids under 10. and the space provided everything we needed for so many people. The pool was great, living room and kitchen spacious, a bathroom for every room it seemed, and communicative manager. A little heavy on add ons for extra charges, but I get that it's required for such a large property to cover usage costs. for instance, the grill is an extra charge, but we also cooked on it for several nights for dozens of people, so it got quite dirty and would need to be cleaned, etc. Also, a bit more to do for check in etc than an average Vrbo, but again, I understand its necessary for how many people will be going in and out of the community it is in. The entire group loved it, and several went to Disney before and after the time we had rented the house for. 30 min from the airport, and relatively close to the parks. no complaints from the entire group.
Robert H.
Séjour de 4 nuits en février 2025
VrboOwner a répondu le 25 mars 2025
Thank you so much for your thoughtful review, Robert. It truly means a lot to know that the home provided everything your group needed and that you all enjoyed the pool, spacious living areas, and comfortable accommodations. We truly appreciate your understanding regarding the additional charges and check-in process. Larger properties do require extra care, and we are grateful for your perspective. It is wonderful to hear that the location worked well for your trip and that everyone had such a great time. Your kind words mean the world to us. We would love the opportunity to welcome you back in the future!
Avis vérifié
10/10 – Excellent
Wanda T.
25 sept. 2025
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Points faibles : Arrivée
The place was beautiful, everything were clean. However, I didn't know until I got to the property that my deposit was not paid. I tried using my credit card to pay the deposit and they showed insufficient funds. However, we had been doing this back and forward for about an hour. I believed that the house wasn't ready to move in at 4 due to the guy being their working on the Air Conditioner. We also had issues with one of the bathroom upstairs know one ever showed up to assist, the pool wasn't warm . Overall if she allowed me to stay again I would love to my guest loved that house and we had a grand time celebrating my birthday. And also to mentioned I spoke with my credit Company on the following to see why my card was showing insufficient funds. They assure me that they didn't see any tractions from virbo or upstay trying to be process. It was embarrassing to have to my quest waiting outside the venue. one of my guest had to use her Credit card information to get the the deposit paid . Had I known that the deposit wasn't taken care of it would have been. I didn't find that out that the deposit wasn't paid when I was about an hour away from Kissimmee. Other than those issue with the pool not been warm, the upstairs bathroom and the issues with checking which were important to me. My weekend was great !
Wanda T.
Séjour de 3 nuits en septembre 2025
VrboOwner a répondu le 12 oct. 2025
Thank you for sharing your feedback, Wanda! We’re so glad you and your guests enjoyed the house and had a wonderful time celebrating your birthday. 🥳
We sincerely apologize for the issues with the security deposit, the upstairs bathroom, and the pool temperature. We’ve already reviewed our check-in processes to make things smoother for future guests.
We truly appreciate your patience and understanding, and we’d love the opportunity to host you again under better circumstances.
Avis vérifié
4/10 – Médiocre
Jerome B.
7 sept. 2025
Points forts : Emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.
This home needs a cleaning and disinfection overall. The carpet was filthy and stained, dirty dinning chairs, pool area was dirty and the grill area had a black soot on the wall and screen. The 2 living room ceiling fans did not work. After speaking with Debbie she said it was nothing they can do for now. This caused a cooling of the house to be insufficient in the living room, dining and kitchen area. We went without Internet service and therefore couldn’t use the televisions or our laptops for about two days. Was provided wrong entry code to the house and the clubhouse and therefore didn’t have access to the clubhouse for about three days. Four of the bedrooms had no televisions. The upstairs carpet was so badly stained after complaining they sent someone just to spot clean and not clean entire carpet. The company that came to spot clean couldn’t believe the condition of the house. He cleaned the dinning chairs for us on his own. The upstairs also had a small table and chair unit which also was dirty and sticky to the touch. The bathrooms that had shower curtains were terribly soiled, moldy loaded with soap scum and stains. We just purchased new ones so the rest of our stay would be comfortable. Upon entering the home, the front entrance was also dirty with spiderwebs and other bug debris stained front porch. The wall decor and light fixtures were dusty. Although the house description indicate the kitchen was full stocked. It was not it only had 3 pots 1 was burned
Jerome B.
Séjour de 7 nuits en août 2025
VrboOwner a répondu le 23 sept. 2025
Thank you for sharing your feedback Jerome. We sincerely apologize for the inconveniences you experienced during your stay. Please know that all the issues you mentioned have already been addressed, including the cleaning and disinfection, appliance and fixture functionality, carpet care, and clubhouse access.
We truly appreciate you bringing these matters to our attention, as your feedback helps us improve the experience for future guests. Thank you again for staying with us, and we hope to have the opportunity to host you under better circumstances in the future.
Avis vérifié
10/10 – Excellent
Todd H.
12 févr. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
first tine staying at this property- it lived up to the pics and previous reviews… hosts were attentive to our requests and house was “like new” w plenty pf everything we needed… wpuld stay again
Todd H.
Séjour de 5 nuits en janvier 2026
VrboOwner a répondu le 1 mars 2026
Todd, thank you so much for your thoughtful review!
We’re delighted to hear that the home lived up to the photos and previous reviews, and that you had everything you needed for a comfortable stay. It’s also great to know our team was able to assist you and make your experience a positive one.
It was truly a pleasure hosting you, and we’d love to welcome you back anytime!
Avis vérifié
8/10 – Bien
Patricia G.
7 sept. 2025
Patricia G.
Séjour de 6 nuits en août 2025
Avis vérifié
8/10 – Bien
Monique D.
27 août 2025
Monique D.
Séjour de 5 nuits en juillet 2025
Avis vérifié
8/10 – Bien
Cynthia W.
30 juin 2025
Cynthia W.
Séjour de 5 nuits en juin 2025
À propos de l’hôte
Hôte : Upstay
We get it - travel needs have changed big time. You want a vibe, a neighborhood, a space that feels like home but without the hassle, and that's where we come in.
Since 2019, we’ve managed hundreds of vacation properties, in 4 different countries, and you can expect best-in-class hospitality from us. Before you arrive we’ll email you all you need to know, and our team is here for you day or night, with 24/7 support.