Chalet rustique

< 2 mi de Dollywood ! Cachette avec spa dans les Smokies

Galerie de photos de l’hébergement < 2 mi de Dollywood ! Cachette avec spa dans les Smokies

Une cabane en rondins avec un porche à l’avant, une boîte aux lettres et une pancarte indiquant qu’il s’agit d’une maison d’hôtes.
Une terrasse extérieure couverte, dotée d’une table et de chaises, entourée d’une rambarde en bois, et offrant une vue sur une zone boisée.
Un bain à remous sur une terrasse en bois, avec une clôture en bois et des fenêtres.
Un salon chaleureux avec une cheminée en pierre, des murs en bois, un coin repas avec des chaises et un canapé.
Un salon chaleureux avec une cheminée en pierre, des meubles en bois et une grande fenêtre donnant sur une terrasse.

Avis

9,2 sur 10 – 
Merveilleux

Points forts

  • Profitez de la piscine chauffée
    Une rareté dans les environs : nagez confortablement ou détendez-vous dans l’eau.
  • Emplacement central
    Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.

Commodités populaires

  • Balcon ou patio
  • Baignoire à remous sur place
  • Piscine chauffée
  • Barbecue
  • Accès à Internet
  • Climatisation

Explorez la région

Afficher sur la carte
Sevierville, TN
  • Place, Parrot Mountain and Gardens
    ‪4 min en voiture‬
  • Place, Dollywood's Splash Country
    ‪4 min en voiture‬
  • Place, Goldrush Stables
    ‪4 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪60 min en voiture‬

Chambres et lits

2 chambres (4 personnes)

Chambre 1

1 canapé-lit (double)

Chambre 2

1 très grand lit

Chambre 3

1 grand lit

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon

Ajoutez des dates pour connaître les prix

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À propos du quartier

Sevierville

À Sevierville, cette cabane vous promet de passer un séjour exceptionnel. Les célèbres Centre de loisirs Island at Pigeon Forge et Old Mill valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Dollywood (parc à thème) et Dollywood's Splash Country. Lors de votre séjour, ne manquez pas les incontournables Parc à thème Anakeesta et Titanic Museum (musée sur le thème du Titanic). Envie de faire le plein d'aventures ? La région a pile ce qu'il vous faut ! Profitez de votre séjour pour vous adonner à des activités telles que la randonnée.
Carte
Sevierville, TN

À proximité

  • Parrot Mountain and Gardens - 4 min en voiture - 2.1 km
  • Dollywood's Splash Country - 4 min en voiture - 2.7 km
  • Goldrush Stables - 4 min en voiture - 3.0 km
  • Rocky Top Mountain Coaster - 5 min en voiture - 4.3 km
  • Terrain de baseball The Ripken Experience - Pigeon Forge - 7 min en voiture - 6.3 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 60 min en voiture

Restaurants

  • ‪Old Mill Restaurant - ‬8 min en voiture
  • ‪The Grist Mill Cinnamon Bread - ‬13 min en voiture
  • ‪Fins Bar And Chill - ‬11 min en voiture
  • ‪Old Forge Distillery Moonshine - ‬8 min en voiture
  • ‪Aunt Granny's - ‬11 min en voiture

Foire aux questions

< 2 Mi to Dollywood! Hot Tub Hideaway in Smokies accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

Le départ est à 10 h.

Où se situe < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

Sevierville - chalet rustique se trouve 1,4 mi (2,2 km) de Parrot Mountain and Gardens et 2,9 mi (4,6 km) de Dollywood (parc à thème). Dollywood's Splash Country et Rocky Top Mountain Coaster se trouvent également à moins de 5 km.

Avis

9,2

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 49 avis sur 67.
Note de 8 – Bien, d’après 8 avis sur 67.
Note de 6 – Acceptable, d’après 6 avis sur 67.
Note de 4 – Médiocre, d’après 3 avis sur 67.
Note de 2 – Terrible, d’après 1 avis sur 67.

8,8/10

Propreté

10/10

État et installations de l’hébergement

9,6/10

Arrivée

9,2/10

Communication

10/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Kleen cabin. Responsive host. Clean hot tub.
Séjour de 2 nuits en mars 2026
VrboOwner a répondu le 12 avr. 2026
Thanks so much, Anthony! So glad you liked it. Please come again.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Birthday

We had a great stay! The place was awesome!! We will definitely stay again!!
Séjour de 3 nuits en novembre 2021
VrboOwner a répondu le 28 déc. 2021
Hi Kena, this homeowner has asked us to pass along the following response: "Thank you so much for taking the time to write a review! I'm so very glad you enjoyed your stay and hope you'll come again soon."
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Cabin

It was a perfect location to access everything in Pigeon Forge and Sevierville without having to travel the parkway. Easy access to cabin and perfect for 2-4 people
Séjour de 5 nuits en avril 2025
VrboOwner a répondu le 27 avr. 2025
From the owner: "Thank you, Lance! The convenient location, not too near and not too far, is what attracted me to this cabin, too. I'm so glad you found it accessible and enjoyable, and I hope you'll come back again!"
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very Clean and Good Location

This property was very clean and well maintained, it placed us in the perfect location to visit Dollywood and Pigeon Forge/Sevierville with little traffic. The host communicated very well and left plenty of information about the Check in and out process as well as cabin appliances and surrounding area information.
Séjour de 6 nuits en juin 2025
VrboOwner a répondu le 27 juill. 2025
Thank you so much, Joshua, for your thoughtful review! I will definitely pass along your comment about the cabin's cleanliness to my housekeepers. They work extremely hard and will be thrilled to know that their efforts are appreciated. I'm glad you enjoyed some of the many family-friendly things to do around Pigeon Forge and hope that you'll come back again soon!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Cabin!

The cabin was just what we were expecting. Clean and comfy, while being just minutes away from all of the attractions. (right next to Parrot Mountain, a hidden gem) Will definitely stay here again. Not too steep in the mountains either!
Séjour de 5 nuits en juillet 2019
Avis provenant d’un site partenaire

10/10 – Excellent

Excellent!!

This was our second time this stay here.we came last year for the jeep invasion and again this year. Everything was clean and had everything we needed. Hot tub was great also. Was close to everything and was quiet. Definitely recommend it.
VrboOwner a répondu le 3 sept. 2025
Thanks so much, Tim, for the nice review! I'm so happy that you chose to stay at my little cabin again. Hopefully, you'll come back for the next Jeep Invasion and make it a tradition.
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome

It was such a great place.. We really love the cabin and the neighborhood..If you are looking to have a beautiful experience, don't hesitate to call them and book your vacation here.
Séjour de 3 nuits en janvier 2023
VrboOwner a répondu le 28 févr. 2023
From the owner: "Thank you so much for your kind words, Ramon! I hope you will come back and visit us again soon!"
Avis provenant d’un site partenaire

10/10 – Excellent

Girls weekend trip!

It was a much needed getaway. We relaxed and took in the beauty of nature all around us. The cabin had no issues and the hot tub was amazing late at night. Thank you for allowing us to enjoy your happy place.
VrboOwner a répondu le 8 juill. 2023
From the owner: "Thank you, Heidi. I am so glad you were able to enjoy some R&R at Two Feathers! Please come back the next time you need to get away from it all."
Avis provenant d’un site partenaire

10/10 – Excellent

Two feathers cabin

Our stay was absolutely awesome. About 30 minutes after arriving we seen a mama bear and 3 babies. The cabin was perfect, very clean and had everything we needed. My only regret is we were so busy we didn't get to enjoy the cabin as much as I would have liked. The location is perfect. Close to pigeon forge and sevierville and still quietly tucked in the mountain side. The owner sent us a text before we arrived which was very welcoming. I will definitely book two feathers next time I'm in sevierville if it’s available. Thank you for a wonderful stay.
VrboOwner a répondu le 31 oct. 2024
From the owner: "Thank you so much, Deborah, for taking the time to write such a kind review! I'm so glad the cabin was to your liking! A mama bear and three cubs!?! That's wonderful! Viewing bears (from a safe distance!) is always a major highlight of any trip to the Smokies, though I cannot guarantee it as a regular amenity. You ladies were great guests! I hope you will come back soon!"
Avis vérifié

10/10 – Excellent

The cabin was located in a peaceful beautiful setting and still close to all the attractions.

The cabin was clean and included all the amenities that were listed. The only complaint we have is the pull out bed in couch was horribly uncomfortable with a POOR mattress that when you lay in it all you feel is the metal frame. Had to readjust sleeping arrangements. Cabin NOT SET UP to sleep 6.
Séjour de 3 nuits en juin 2018
VrboOwner a répondu le 21 mars 2020
Thank you for the feedback! We are glad that overall you enjoyed your stay. We have brought this to the homeowner's attention, and they have replaced the sleeper sofa with a brand new, commercial grade sleeper sofa. Thank you again for letting us know. Best, The Evolve Team
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Cabin was great, but could use a good deep cleaning

The layout of the cabin and location was perfect for our family of four with young children. Everything was as advertised. The location is great, and our family enjoyed the indoor pool, as well as the hot tub on the back deck. We did feel the cabin was not as clean as it could be. There was build up of dust on the doors and cabinet doors. When we went to give our children a bath, the tub had a layer of dust as well. We felt it was important to mention because if I was the owner, and was utilizing a cleaning service, I would want to know. If the cleanliness was addressed, I would stay here again.
Séjour de 6 nuits en mars 2023
VrboOwner a répondu le 15 mai 2023
From the owner: "Thank you, Shaun, for the feedback. I'm glad you enjoyed your stay at the cabin, and I will address these issues with my housekeeper right away."
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay with awesome communication!

Loved the fact the owner stayed in contact with us after being notified the WiFi and electricity were out due to a down power line. The chest with “extras” with things like detergent, extra paper towels, trash bags ect was definitely appreciated! If you could add a grill lighter to the chest, it would definitely be helpful. I think more towels/wash cloths would be great to keep from having to pretty much wash and dry them almost daily. Our only complaint were the beds in both bedrooms. I think the master had a topper to try and make it more comfortable but you could definitely see the bow in the bed and the other bed you could feel the springs. Neither made for a good night sleep. Thank you for sharing your beautiful cabin with us!
Séjour de 4 nuits en mai 2025
VrboOwner a répondu le 3 juin 2025
Thank you so much for your feedback, Bambi. I appreciate it! I'm glad you found the little "extras" convenient. Housekeeping usually puts out lots of towels and wash cloths, but I'll mention to them that you wanted more. As far as the mattresses are concerned, it's unfortunately very difficult to please everyone. Some guests prefer very soft. Others want very firm - and everything in between. The mattress in the main bedroom is relatively new. I ordered a commercial-grade grade extra-firm mattress and then added a mattress topper to keep it from being too hard. I'm so sorry that they weren't comfortable for you! I'm very happy, however, that you enjoyed your stay overall.
Avis provenant d’un site partenaire

4/10 – Médiocre

cabin review

The cabin was cozy but definitely needs some updates. The couch was extremely uncomfortable, the carpeting in the master bedroom was filthy and needs to be replaced or cleaned, rugs on bathroom floor in master bath were dirty. The hot tub did not work, got to 78 degrees and the jets didn't work. The timer on the fireplace did not move set it for 30 minutes and it never shut off. Windows need cleaning, the overall cabin needs a very deep clean and sanitize.
VrboOwner a répondu le 5 déc. 2022
Hi Fran, after going over your feedback with the homeowner, they wanted to share the following: -We always look to provide guests with the best experience at our home. Thanks for bringing this to our attention and we sincerely apologize for the cleanliness issues since this is not consistent with our expectations. We have scheduled a deep cleaning to help improve the overall cleanliness of the home and will be cleaning the exterior windows as weather permits -Based on your feedback we have been working on renovating the home, we replaced the carpet with new flooring, new furniture, new curtains valances throughout the cabin, and changed the appearance overall so we can ensure our high standards are being met and exceeded -We inspected the fireplace timer one is working properly, and the other was replaced and shouldn't be a concern for future guests -The hot tub is 100% working and serviced weekly. We wish we had known you had concerns about this during your stay so we could have checked on it for you -The safety of our guests will always be our highest priority. There are a couple of areas where the back deck needed some repair. The deck is complete to ensure this issue does not recur for future travelers We have taken care of these concerns and will make sure nothing will be overlooked moving forward. Thank you for your feedback and for your stay!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, état et installations de l’hébergement et communication.
Wonderful little cabin. We received all check-in information prior to arrival and had no issues. The cabin was clean and quaint. Well basic necessities are provided, travelers should know: there are no things such as salt and pepper, Kleenex, etc provided. There are only two rules of toilet paper and towels for each bathroom and no housekeeping. While all of this is reasonable, having flown to Tennessee we were not prepared and had limited options. We have stayed in many vacation rentals and often they have basic condiments, lots of towels etc We purchased all we needed, including more towels, but ended up having to leave so much behind as we were flying. There were no lawn chairs or outside tables that allowed you to enjoy the outdoors, just the porch swing on the back deck. We also had to purchase charcoal etc in order to use the supplied barbecue. The pool was great, clean and always open, everyone seemed to respect the rules and times. Dollywood is literally just down the road and get to here and see the fireworks every night. We did have neighbors leave and there are trash was not emptied from the bins so there were bears in it the next morning. I do suggest minding the rules with food, trash etc because the bears are everywhere. 😁
Séjour de 7 nuits en juillet 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice and pleasant stay

We enjoyed our time there.
Séjour de 4 nuits en juin 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Cabin close to Dollywood

Nice cabin, very convenient to Dollywood and Pigeon Forge
Séjour de 3 nuits en avril 2022
VrboOwner a répondu le 26 mai 2022
From the owners: "Thank you for your review, Tina. We're so glad you enjoyed it!"
Avis vérifié

4/10 – Médiocre

Points forts : Emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Needs TLC

We travel to Pigeon Forge frequently and have stayed in many different cabins. This one was by far the worst! No light was left on for our PM arrival. The cabin had an old stale odor every time you entered. The curtains were literally coated with dust!!! Ceiling fans were also coated with dust. Windows that should have provided a view were dirty. Hot tub was not the one shown in pictures and was VERY SMALL! 2 people max and that was pushing it!! Stove is very basic and does not work well. Electricity seems to have issues. Plugs wouldn't stay in sockets and hair dryer became dangerously hot within a few minutes. If you want to relax by the fire, good luck! There is not a single comfortable seat in the place! One couch and by far the most uncomfortable couch I have ever sat on. Bulky table at couch made walking through the room nearly impossible. Fire place glass was not clean and timer worked spuraticly. Jacuzzi Tub was a nightmare. The push button fell off the first time we tried to use it! Be careful! No slip guards in tub or showers and no handles! The carpet in the master bedroom was nasty. Air hockey table was not the same as pictured. The whole table and accessories were in very bad shape. We were only provided with two trash bags. The bars of soap were smaller and thinner than a domino!! Towes....let's just say if you dare to stay here....bring your own! Some of ours had holes in them and they were all very thin and abrasive. Hand me downs from a cheap hotel would be my guess! Poor lighting made it difficult to see after sundown. We will not return to this cabin nor will we recommend it to anyone. We have stayed at others in Hidden Springs Resort and have never had a problem until our nightmare at Two Feathers! Save yourselves from this train wreck and choose another place to spend your money and your time!
Séjour de 4 nuits en novembre 2021
VrboOwner a répondu le 27 déc. 2021
Hi Sandra, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We use a professional cleaning company that does a thorough job of preparing the home between guests. Our cleaners can confirm that the cabin does not have an odor. The windows have a few spider webs at the very top on the outside, and we have plans to address that in the Spring. While the cleaners clean and sanitize the cabin before each guest's stay, they will look into the other cleanliness concerns mentioned and address any necessary items. - We recently installed a new hot tub, which is an upgrade from the previous one and it seats four people. We also upgraded the air hockey table. We will look into getting photos added of the new amenities to our listing. - The couch is only a few years old, and it has no issues, but we're sorry it did not meet your comfort preference. The coffee table is a standard size and as advertised. - The jacuzzi tub button can pop out at times, but it can easily be put back on. We have discussed this issue with plumbers, and we're working to get it repaired. Unfortunately, it is a specialized item, and it is taking longer to fix than anticipated. However, it's a minor issue and the jacuzzi still works properly. - The cleaners provide luxury towels, and they would never leave a guest a towel with holes in them. - There is ample overhead lighting and accent lighting in both the common rooms and bedrooms including, ceiling fans with lights, table lamps, a light over the sink, a light over the stove, a track light in the kitchen. Thanks for taking the time to leave a review.
Avis vérifié

8/10 – Bien

Points forts : Propreté, communication, emplacement et exactitude de l’annonce.

Comfortable

This cabin was very nice and close to everything!!! easy to get to and a great view! I would definitely stay here again.
Séjour de 2 nuits en novembre 2021
VrboOwner a répondu le 3 janv. 2022
Owner's Response: "Thank you so much for taking the time to write a review! I'm so glad you enjoyed your stay, and I do hope that you will come to stay with us again!"
Avis provenant d’un site partenaire

10/10 – Excellent

Lovely Cabin in the Woods

We just returned from an awesome stay in this cabin in the woods. It is in the perfect setting, easy access to Dollywood as well as all the amenities that the area has to offer. It was ideal for two couples traveling together. All on a single floor and the bedrooms are divided to each end of the cabin for privacy. The beds were comfortable and the place was immaculately clean. There were lots of personal touches that made you feel right at home. The back deck was awesome with a porch swing, table and chairs for a meal in the outdoors and the Hot Tub was heavenly. We are already planning our next trip.
VrboOwner a répondu le 12 mai 2022
Hi Paul, this homeowner has asked us to pass along the following response: "Thank you so much for taking the time to write such a thoughtful review. I'm so glad you were comfortable and enjoyed your stay in the Smokies!"
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Truly relaxing

There was 5 of us to stay in this cabin.. it was very spacious and sitting on the back porch was truly relaxing from the swing & the hot tub!
Séjour de 4 nuits en juillet 2021
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location

This was a nice little cabin. My only complaint would be the floor they really need a good mopping our feet was black a little while after walking around in there but other than that we enjoyed our stay and we loved being close to dollywood.
Séjour de 2 nuits en juin 2021
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Place

This place was a nice place, not that far from the strip or anything else.
Séjour de 3 nuits en mai 2021
Avis provenant d’un site partenaire

10/10 – Excellent

Nice for 2 couples

The cabin is setup perfectly for two couples. There are two bedrooms, each with it's own bath. A couple of things I would suggest. #1. Bigger hot tub. I know it is new, but it was a tight squeeze for 4 adults. You better be good friends with whoever is in the hot tub, haha. #2. Bigger TV in Living Room. The TV in the living room is pretty small (27"?). A cheap 50"+ TV would be great when winding down for the night. Other than that, it was a great trip and a great cabin.
Avis provenant d’un site partenaire

6/10 – Acceptable

Nice and Comfortable

The cabin is a nice quiet place perfect for relaxing! It was clean. I only gave 3 stars because the tv remote did not work for the tv, the sleeper couch is on its last leg meaning you can feel every bar in it when you sit or lay on it, and it the mattress in the master bedroom is way over due to be replaced as it was like sleeping in a canoe! I am writing this not to bash the cabin or owner but just to help identify areas that need addressed, it was still a great place to stay and I would stay again.
VrboOwner a répondu le 23 avr. 2021
Hi Adam, we followed up with the homeowner after reading your feedback, and they wanted to share the following: "Thank you so much for taking the time to write a review and for calling these issues to my attention. I was aware of the remote and had contacted our service provider who relayed that with minor troubleshooting, the issue could be resolved. I left you a voicemail about this, but I'm so sorry we couldn't connect to fix it during your stay. The sleeper sofa is less than 3 years old; that being said, I agree that sleeper sofas are not particularly comfortable to sleep on. I visit the cabin a couple of times a year and was there in October 2020. We didn't notice any issue with the mattress in the master bedroom at that time, however, it may have been subjected to some wear and tear since then. I will certainly look into having it replaced." Thank you for providing such helpful feedback, we’re glad to hear that you had an overall enjoyable stay!
Avis vérifié

2/10 – Terrible

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Not again

The cabin wasn’t all that bad but it could have used more cleaning. There was a lot of dust and debris on the floors. The inside windows at the deck were nasty. I contacted the number given for any concerns and was informed the windows are only cleaned twice a year. I can understand that for the outside windows but this was on the inside. With Covid going on the inside lower windows should definitely have been cleaned. The master bedroom had no remote to the tv. I was told by the cleaners it hadn’t been ordered then the owner told vurbo it had been ordered I have emails to verify this. I would not rent this cabin again because of the lack of cleanliness on the windows and some of the floors but mostly because of the attitude of Joe who was supposed to be helpful.
Séjour de 3 nuits en mars 2021
VrboOwner a répondu le 31 mars 2021
Hi Cindy, the homeowner would like to share the following: "Thank you for taking the time to write a review and calling these issues to my attention. Guests are my eyes and ears at the cabin when I'm not there. As you can see by the 5-star reviews, both before and after your stay, I hadn't been informed that the cabin wasn't clean. Joe contacted me immediately on the day you checked in, to let me know that you had mentioned dirty windows and a missing remote. Because we sometimes get splatter from those mountain rain showers, we thought you meant the outside of the windows. (I usually also wash windows when I'm at the cabin.) I tried to contact you several times to follow up on your concerns and left a message with my phone number. Unfortunately, I wasn't able to get a hold of you to arrange for further cleaning (didn't want to send someone without your knowledge or permission), and you didn't call me back. I also asked Evolve to reach out to you, which they did. We take guest input very seriously, and I know that Joe works very hard and prides himself on doing an excellent job. (It's my fault that he was unaware I had ordered a replacement remote. I should have informed him.) I am so sorry that your experience of the cabin didn't rise to the level of that of my other guests!"
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